Pak Cosmetic Centre- Logo - reviews

Pak Cosmetic Centre
Reviews:

1,212 reviews in the last 12 months13,812 total reviews  

4.52
Excellent

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Certified since: 8 Jan 2021
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Pak Cosmetic Centre fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

27 Mar 2024
 Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?

Top negative review

20 Jun 2023
 Verified review
I have tried to email customercare@pakcosmetics.com Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like. I have attached pictures.
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Reviews for Pak Cosmetic Centre

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16 Oct 2023
 Verified review

Items as described.

Excellent products. They are as described. 4 starts because the website was a bit not user friendly, plus the postage was quite high. Otherwise, happy with purchase and the packaging etc.. will use again.
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19 Nov 2023
 Verified review
I would have liked a confirmation email with my order but nothing was communicated until my order was ready to dispatch. It left me wondering if the company was legitimate.
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28 Aug 2023
 Verified review
Quick dispatch and service. Only issue is the Website is tricky to manauve around to find the products you require. Plus some items are no longer available online.
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27 Aug 2023
 Verified review

Red is the New Orange!

She ordered orange and even the lipstick was labelled orange, but it is red. Fortunately she love the red, if she’s happy I’m happy.
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20 Jul 2023
 Verified review
It would be useful if they could keep stock up to date so that I am not disappointed when they cancel some of my order.
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5 Jun 2023
 Verified review
Would have given 5 stars but the pictures for the colour choices are not always clear enough to select on line.
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28 Jun 2023
 Verified review
Like product is package very good. Do not like next day delivery price it is to expensive eight pounds.
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2 Aug 2023
 Verified review
Delivery options need to be better and more affordable. But all in all, good product and service.
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27 May 2023
 Verified review
The website is not brilliant but the cost, timeliness and quality of products are great.
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6 Dec 2023
 Verified review
Products were fine but delivery could've been earlier as I paid for 2-3 days delivery.
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10 Oct 2023
 Verified review
Send order confirmation/acknowledgement email as soon as purchase is made/order placed
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12 Oct 2023
 Verified review
Not charge as much for local delivery, I'm ending up paying more for the product
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2 Aug 2023
 Verified review
Delay in letting me know item was out of stock but the delivery service is good
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14 Jul 2023
 Verified review
no price increase since last order. Much appreciated. Quick & efficient service.
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31 Jul 2023
 Verified review
The usually have the hair extentions I need, when the local shop doesn't.
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16 Oct 2023
 Verified review
If we need to get in touch with you can u please answer the call .
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11 Jul 2023
 Verified review
send a confirmation email after order is placed for peace of mind
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30 May 2023
 Verified review
Great products and packaging. Fast delivery would be excellent!
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NN
Nana N.
Glasgow
8 Nov 2023
 Verified review
Excellent service as always.i have always ordered from them
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11 Oct 2023
 Verified review
Kept up to date with progress of order. Delivered on time.
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