Pak Cosmetic CentreReviews:
1,216 reviews in the last 12 months13,779 total reviews
Excellent
TrustmarkValid
Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
Read more
Top negative review
20 Jun 2023
Verified review
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
Read more
Reviews for Pak Cosmetic Centre
12 days ago
Verified review
Easy to order and good delevery not too long to wait
Report review
19 Apr 2024
Verified review
Easy ordering, prompt delivery
Report review
11 days ago
Verified review
Helpful customer service
Report review
5 days ago
Verified review
Report review
17 Apr 2024
Verified review
Report review
13 Apr 2024
Verified review
Report review
13 Apr 2024
Verified review
Report review
19 hours ago
Verified review
Order wasn't delivered but as Amazon driver's GPS says it was customer services insist that it was.
We gave checked the so-called safe spaces & with out neighbours, with whom we gave good relationships & we always take parcels in for each other.
This has happened with 4 recent orders, including from your partner store, My hair and beauty.
I am not a liar but am being treated as one by both customer services departments which have not offer me a refund. I will review this experience and will not shop from either of these stores again.
Report review
12 days ago
Verified review
Got an email on Sunday to say package had been delivered and left beside shed which it has not!’no parcel and when I rang customer services , I waited 5 minutes only to be cut off twice, absolutely disgraceful!!
Report review
12 days ago
Verified review
I've order products from here twice now and both times I've been sent products that are out of date. Won't be ordering again
Report review
20 hours ago
Verified review
Items suggested to me incorrect
Items suggested to me were incorrect, which means I ended up ordering an item that was no use to me.
Report review
9 Apr 2024
Verified review
Report review
6 Mar 2024
Verified review
Great service to know that I have a money-back guarantee with any goods that I purchase with Paks Cosmetics. I feel confident when using this service and knowing that I will be reimbursed for the purchase price of the goods in the event of non-delivery or non-refund.
Report review
13 Mar 2024
Verified review
Would use again
Goos service with regular updates
Report review
29 Mar 2024
Verified review
I got my delivery on time
Report review
21 Mar 2024
Verified review
Items came quickly
Report review
16 Mar 2024
Verified review
Prompt delivery
Report review
20 Mar 2024
Verified review
Report review
14 Mar 2024
Verified review
Report review
8 Mar 2024
Verified review
I have not received my order, I was told it would be delivered to me, after all I did pay for carriage, yet I still haven't had it. The courier said he left it in reception, well there is no reception areas in our building. They are now dragging out an investigation for another 7-10 days, I have no choice but to wait, I will do this because I know that I do not have my order.
Report review