Pak Cosmetic CentreReviews:
1,214 reviews in the last 12 months13,810 total reviews
Excellent
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Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
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Top negative review
20 Jun 2023
Verified review
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
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Reviews for Pak Cosmetic Centre
6 Aug 2023
Verified review
Image did not reflect hair at all, completely different colour and the cost to return makes it senseless to get a refund as it cost nearly the price of two packs of hair
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23 Jul 2023
Verified review
Hair products not fully described
The hair products are not fully described. I needed to know texture, does it tangle, length, how much I need for a full head.
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19 Jul 2023
Verified review
Website can be improved so that shopping is a more enjoyable experience. The quality of the product is ok/good, but I always end up buying the wrong colour!
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17 Jul 2023
Verified review
Website good, delivery service poor
It is easy to find things on the website and check out is smooth, but delivery and tracking is not good. After paying for an express service of 2 days, there were no updates then 5 days later my goods had not arrived and when I called them they said sorry your items are out of stock! I was not impressed.
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16 Jul 2023
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4 Jul 2023
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30 Jun 2023
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lost my scrunchie an paks had thee same scrunchie available
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25 Jun 2023
Verified review
It had leaked, unfortunately
The delivery was quick and what I ordered but one of the lids of the nail polish remover was loose and it had leaked.....
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24 Jun 2023
Verified review
Both bottles came with broken lid and some of the product had even poured out making everything really sticky. Lid on one of the bottles doesn’t even fit on the bottle properly
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13 Jun 2023
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7 Jun 2023
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difficult to differentiate pack sizes on E oil.
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6 Jun 2023
Verified review
Delivery didn’t come within the timeframe quoted
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18 May 2023
Verified review
Did not follow delivery instructions
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