Review summary
Customers frequently praised the high quality and beautiful appearance of the products, and many appreciated the ability to personalize items, especially for gifts or memorials. The ordering process was described as easy and straightforward, and customer service was highlighted as excellent, responsive, and helpful. Delivery experiences were often positive, with prompt or early arrivals noted. Some customers reported minor issues with product clarity or unmet expectations. A few experienced missing or delayed delivery items, and some noted that special instructions were overlooked during the ordering process.
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How Trusted Shops prevents fake reviewsReviewspersonalisedglassblocks.co.uk
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A super product. It came very quickly and will make a lovely present. Thanks very much.
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Reply from personalisedglassblocks.co.uk
This order was cancelled and refunded in full so not sure why you have left a one star review.
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Absolutely perfect, came a few days early as well, thank you so much xx
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My personalised photo montages are fabulous. The service was excellent and they arrived the day after I had approved the proofs.
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Beautiful
I ordered two, and they were both so beautiful. Lovely Christmas gifts
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Very well wrapped and looks realy life like
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It’s lovely but the writing is so small and hard to read which was disappointing
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A fantastic piece of glass art
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No complaint about the product, I just haven’t received it. I ordered on the 16th December. Wasn’t necessarily expecting it to arrive before Christmas but could have done with an update on when to expect it, or some way to track the progress of my order.
Reply from personalisedglassblocks.co.uk
We have been closed over Christmas so have not been available to update your order. It was not due for delivery before this review was left. It has been dispatched and we have updated the order with the tracking.
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I love these so much I have bought four over the years
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Beautiful purchase.
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So easy to order and outstanding product!
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Delivery was quick but no preview
Delivery was quick but I asked for a preview before sending to try and match a previous one by a different company. They had a notes section to fill in but looks like it was ignored. Image wasn't that clear in the glass.
Reply from personalisedglassblocks.co.uk
Due to the complicated process of our 3D crystals we are not able to provide mockups. If a special request was needed it is in our terms and conditions to contact us prior to ordering.