fatmoose.co.ukReviews:
52 reviews in the last 12 months311 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jun 2023
Verified review
Very good and user friendly website with great photos of your products. Just a few things that we found could have been better and made the experience easier:
- having some sort of filter when on the 'compare' section of the site or maybe sort the 'compared' items in order of value
- we found that some of the photos for some of the climbing frames were of different frames ( example, 1 photos showed the slide on the left and the swings on the right and then the next photo showed it the other way around), also on one climbing frame we looked at, the detail drawing wasn't for that particular climbing frame.
All the same, very good website, minor comments more than anything. We are very much looking forward to receiving our climbing frame, thank you Fatmoose.
Read more
Top negative review
1 day ago
Verified review
We paid for this ordered yet they refused to deliver until proof of payment which delayed the delivery process even more because it took time to get the statements. After showing proof and complaining they said they will send the order as normal. Its unjust that they didn't even make an effort to expedite the delivery process.
Read more
Reviews for fatmoose.co.uk
7 Jul 2023
Verified review
It’s great to be able to customise the frame to exactly what the children would love
Report review
6 Jul 2023
Verified review
Very easy to use, lots of good information about the products, discounted prices and also the option to compare value for money on all products , a helpline is available should you need advice or support, I’ve just purchased a product today. I will update my review following my delivery
Report review
1 Jul 2023
Verified review
Super easy to order
Report review
25 Jun 2023
Verified review
I had to change my order and they were very prompt to respond
Report review
25 Jun 2023
Verified review
Easy to use, reply fast to any queries by email. Good company
Report review
21 Jun 2023
Verified review
Great range of products, simple and quick checkout process. My kids are definitely excited for their new climbing frame to be delivered
Report review
14 Jun 2023
Verified review
Easy to navigate website and great selection of products. Easy to purchase too!
Report review
10 Jun 2023
Verified review
Good choices of product, high quality, easy to navigate
Report review
9 Jun 2023
Verified review
Such a choice and easy to buy
Report review
5 Jun 2023
Verified review
Really great products that fulfill any fantasy of a child’s play. I like that you have PayPal I use it when I can. Your guarantee is very good for giving people confidence to purchase. Being German also is a sign of quality products.
Report review
5 Jun 2023
Verified review
Buying on line was very easy and website gives all info you need to outchase
Report review
4 Jun 2023
Verified review
Very good user friendly website, thanks Fatmoose
Very good and user friendly website with great photos of your products. Just a few things that we found could have been better and made the experience easier:
- having some sort of filter when on the 'compare' section of the site or maybe sort the 'compared' items in order of value
- we found that some of the photos for some of the climbing frames were of different frames ( example, 1 photos showed the slide on the left and the swings on the right and then the next photo showed it the other way around), also on one climbing frame we looked at, the detail drawing wasn't for that particular climbing frame.
All the same, very good website, minor comments more than anything. We are very much looking forward to receiving our climbing frame, thank you Fatmoose.
Report review
2 Jun 2023
Verified review
Quick and easy to order. Good promotion on items
Report review
30 May 2023
Verified review
Straightforward buying experience, googled climbing frames and they came top of the list. Found what we were looking for and after inputting a discount code got the item even cheaper which was even better.
Report review
29 May 2023
Verified review
buying a climbing frame was fun
I found buying a climbing frame to be alot of fun. thinking about what my kids would enjoy etc. so using the website was perfect for showing full sets and add ons and even different colours which really helped visually.
Report review
28 May 2023
Verified review
Website easy to use great discounts and additional extras available where needed
Report review
26 May 2023
Verified review
Great climbing frame!
Great climbing frame. Instructions are really detailed and had no issue self building it. The quality is great, the only minor downside is that the material for sides are not pre measured/cut so considerably slows completion. Otherwise, fantastic purchase.
Report review
24 May 2023
Verified review
Smooth Ordering Process
Great website giving all the details and sizes you need to order the right equipment for your garden. Clear details and payment process. Just missing a place for comments, we may be away for some of the delivery window indicated so may need to contact once delivery confirmed, but hopefully wont be an issue!
Report review
22 May 2023
Verified review
Loving the AR!
Great images. Easy to see what we were getting. Loved the AR to visualise the finished product. Great description and easy to understand instructions about the ground anchors.
Report review
15 May 2023
Verified review
The buying experience was smooth. We happily await our delivery.
Report review