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fatmoose.co.ukReviews

: 209Excellent

4.79

Reviews for fatmoose.co.uk

93 verified reviews in the last 12 months

209 total reviews
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the most relevant positive review


3 months ago
What was initially a faulting self build soon turned into an enjoyable project with clear instructions, no missing pieces, and generally hassle free. We took our time and built over 2 weekends to allow for our anchor points to be dug and cemented securely - but the timber construction soon flew up and before we knew it our girls were enjoying their new play area. Highly recommended and an excellent investment. The only minor improvement could have been if the timber posts were labelled in some way - there way plenty of measuring and re-measuring before assembly to check we had the right piece which at times felt like it slowed us down - but as they say, “measure twice, drill once”.
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1 year ago 
Goods came late, and some items missing, customer service non existent! Prior to the item being delivered the price decrease by £50, queried it and was told tough luck! Explained as I haven’t received the item yet I literally could cancel and order again at the lower price. Was told thats fine but I’ll need to wait a new 3 week period for new delivery!
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Reviews for fatmoose.co.uk

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 Verified review
Yesterday
It was easy to create exactly what I wanted and I received a response to my questions within 12 hours. Very happy with the buying experience.
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3 days ago
Easy to use website with good details of the products.
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7 days ago
Easy to navigate site and order. Smooth experience. Await delivery and product
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8 days ago
I loved the fact of the prices being very reasonable for such beautiful play area. There was a Hugh range to chose from but finally managed to decide after a month.
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9 days ago
I liked the multiple pictures, angles and the dimension views for each climbing frame. Improvement would be to enable slightly more customisation of the climbing frames. I.e. choose what swing types.
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16 days ago
Easy to use and lots of payment option wish there was more options for different colour tarps
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25 days ago
Really easy website to use and great help from customer services about anchors for the climbing frame.
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1 month ago
Super breakdown of sizes and space required. Great suggested products that make sense. Fairly priced compared to other suppliers. Quicker delivery. 5* thanks
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1 month ago
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1 month ago
Comprehensive descriptions and images
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1 month ago
Brilliant service all parts packaged well, very sturdy delivery was great telephone call before delivery
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1 month ago
I found your pictures and dimensions of your products very easy to follow. Possibly make the pictures more detailed e.g. zooming in.
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1 month ago
Lovely well designed website with attractive and inspiring products. Cannot wait to get this (Tikataka XXL) built for my little monkeys!
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1 month ago
Straight forward process looking forward to receiving the swing
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1 month ago
Buying experience very easy. Easy to navigate website
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 Verified review
2 months ago
Can’t wait to get this! We have been looking at one for months now have read every review on Facebook all saying how amazing it is.
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Answer by fatmoose.co.uk
6 days ago
Dear customer, thank you for your review. We are delighted that due to the positive feedback from other satisfied customers, you have also chosen to shop with us. We wish your family lots of fun with this new purchase. Your FATMOOSE Team
 Verified review
2 months ago
Really pleased with the purchasing process. Loved the way we could configure the climbing frame so it would fit out garden perfectly. Great email communication with Fatmoose, would highly recommend.
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 Verified review
2 months ago
Great products and a really easy experience to deal with the team.
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Answer by fatmoose.co.uk
7 days ago
Dear customer, thank you for your positive feedback. We are pleased that you are completely satisfied about both our products and customer service. Wishing your family lots of fun with this purchase. Your FATMOOSE Team
 Verified review
2 months ago
We’ve been looking at a swing set for our two children for a while, and came across the Jolly Jane by accident. We have a smallish garden and feel it’s definitely worth the extra money to get a swing set that will save us so much space by not having the traditional A frame version. Very easy ordering process. We can’t wait to put this up for the girls to enjoy 😊
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Answer by fatmoose.co.uk
8 days ago
Dear customer, thank you for your feedback. We are pleased that you have found the perfect swing set for your garden in our selection. We wish your daughters lots of rocking fun- and joy. Your FATMOOSE Team
 Verified review
2 months ago
Really clear dimensions, excellent product information and good price for the quality.
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