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fatmoose.co.uk
Reviews:

46 reviews in the last 12 months295 total reviews  

4.83
Excellent

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Top positive review

4 Jun 2023
 Verified review
Very good and user friendly website with great photos of your products. Just a few things that we found could have been better and made the experience easier: - having some sort of filter when on the 'compare' section of the site or maybe sort the 'compared' items in order of value - we found that some of the photos for some of the climbing frames were of different frames ( example, 1 photos showed the slide on the left and the swings on the right and then the next photo showed it the other way around), also on one climbing frame we looked at, the detail drawing wasn't for that particular climbing frame. All the same, very good website, minor comments more than anything. We are very much looking forward to receiving our climbing frame, thank you Fatmoose.

Top negative review

6 days ago
 Verified review
Build instructions are poor at best and timber is sub-stardard
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Reviews for fatmoose.co.uk

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6 days ago
 Verified review
Build instructions are poor at best and timber is sub-stardard
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Answer by fatmoose.co.uk
4 days ago
Dear customer, Thank you for your review. We are very sorry that there were discrepancies with the assembly instructions. We will be happy to pass on your comments and suggestions to the development department. Nevertheless, we wish you much pleasure, Your Fatmoose team
19 Feb 2024
 Verified review
This is the 3rd time purchasing from fatmoose always a great experience with fabulous products
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27 Jan 2024
 Verified review

Happy returning customer!

This is my second climbing frame from Fatmousse! Moved house so had to get another one. Lots of happy memories and great fun for the children. I would happily recommend FM and am a returning customer!
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15 Jan 2024
 Verified review
Could be cheaper
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14 Jan 2024
 Verified review
Ordering process smooth. Charged extra in Scotland, but not excessive
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8 Nov 2023
 Verified review
Selection and purchase was very easy, options were very obvious and fixing down items simple to select.
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1 Nov 2023
 Verified review
Very pleased
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13 Oct 2023
 Verified review
Excellent product and customer service
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4 Sept 2023
 Verified review
Clear pictures and descriptions with a list of everything included. Loved the photos from different angles so you get a true idea of what the product will be like. Opportunity to compare products also helped.
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3 Sept 2023
 Verified review

FUN AND EXCITING

The product was the best price with the most features and looked the most fun for my 4 children to enjoy as they grow
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1 Sept 2023
 Verified review
All the measurements of each section of the climbing frame were stated which helped me figure out where is best to place the item in my garden
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21 Aug 2023
 Verified review
Lots of easy information available, and useful FAQs, especially regarding anchors. Website performance and stability could be better - sometimes links were randomly slow and unresponsive.
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7 Jul 2023
 Verified review
It’s great to be able to customise the frame to exactly what the children would love
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6 Jul 2023
 Verified review
Very easy to use, lots of good information about the products, discounted prices and also the option to compare value for money on all products , a helpline is available should you need advice or support, I’ve just purchased a product today. I will update my review following my delivery
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1 Jul 2023
 Verified review
Super easy to order
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25 Jun 2023
 Verified review
I had to change my order and they were very prompt to respond
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25 Jun 2023
 Verified review
Easy to use, reply fast to any queries by email. Good company
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21 Jun 2023
 Verified review
Great range of products, simple and quick checkout process. My kids are definitely excited for their new climbing frame to be delivered
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18 Jun 2023
 Verified review
Haven’t actually taken delivery yet - but the description sounds good
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14 Jun 2023
 Verified review
Easy to navigate website and great selection of products. Easy to purchase too!
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