lampandlight.co.ukReviews:
588 reviews in the last 12 months10,008 total reviews
Good
TrustmarkValid
Most relevant positive review
5 May 2024
Verified review
There is variety of offers with affordable prices (Thank you for that), but I am not satisfied with delivery. My order is still in process of shipping, and it's been 7 days since order was placed. It was stated that if the order was placed until certain hour, it would be delivered the same day. I knew it wasn't possible, because it was Sunday, but I was expecting it within 3-5 working days. Also, it was nowhere stated that the products are coming from foreign country. I would suggest that, since you have your site available in various countries and it's localized, just to put a note that the products are coming from central warehouse, so we do not think that it's scam if we do not receive the order within mention period. Thank you
Read more
Most relevant negative review
9 Feb 2024
Verified review
It was not made clear from the start that the company is based in the Netherlands. The website is called lampandlight UK, which suggests it is a UK business. The website also made no mention of the order coming from Holland first and only then being delivered by Yodel, so until my order reached the UK, there was zero tracking. Also, the photo of the lampshades I ordered was NOT representative of the colour of them in reality. I ordered light brown shades and in reality they are dark beige. I feel totally cheated and what is more, any returns must be sent to Holland and £4.50 is deducted from any refund. Lampandlight UK are a deceptive company and I would never use them again or recommend them to anyone.
Read more
Reviews for lampandlight.co.uk
20 Dec 2023
Verified review
Wall lights are lovely and excellent delivery via Yodel. But, when I called to say I was having difficulty using my payment card on their website, the call person very rudely suggested there may not be enough money in my account. Not very customer friendly!
Report review
29 Mar 2024
Verified review
Overall a good experience
I didn't really know where the business was located, but once I ordered the items were delivered reasonably quickly. The items seem to be good quality and well packaged. If I need more lighting kit then I will definitely give these guys a look.
Report review
6 Jan 2024
Verified review
Very promptly delivered and generally good quality
Very promptly delivered and a good quality light (wood stem) for the price. However, it is a little wobbly on the base and we can't seem to tighten it up any more though that doesn't affect the light and the shade is also of good quality.
Report review
23 Nov 2023
Verified review
Faultless customer service!
Within minutes of me contacting them during the lamp base I'd ordered being damaged on arrival, a replacement had been arranged!
Faultless service and a quality product which I'm looking forward to using when the replacement arrives.
Report review
12 Mar 2024
Verified review
Quality and reactive
Light fitting matched the photos and description and arrived after a few days. Got conflicting info from carrier when trying to track the parcel. Lampandlight replied very quickly to my inquiry and the parcel arrived the next day.
Report review
24 Apr 2024
Verified review
Dere kunne sendt med en faktura slik at jeg fikk betalt snarest. Har ikke konto nr. eller KID nr. håper jeg får det i alle fall på mail.Vil også si at jeg bestilte med fargen krum i sokkel men har fått messing men det er helt ok.
Report review
24 Dec 2023
Verified review
Nice Lamp but tricky to assemble.
Lamp is quite elegant and effective for its purpose.
However, the lamp was very fiddly to assemble [internet reviews have said similar] and the glass cover broke during assembly. Some parts remain only partially secure.
Report review
26 Mar 2024
Verified review
The quality of the product is great. The delivery was quick and within the time they said it would be delivered. Delivery tracking and updates were frequent. The product was accurately represented by the photos online.
Report review
20 Nov 2023
Verified review
I like to value for money and the quality of this lamp. The only thing was that the balance could be better as it tends to tilt to one side if knocked. Also needs better instructions on how to adjust to right height.
Report review
23 Feb 2024
Verified review
All good except the delivery by Yodel: they failed to deliver to my neighbour as requested by me and confirmed by Yodel, leaving the large package outside my front door in public view and exposed to the elements.
Report review
20 Mar 2024
Verified review
More information on it only has a 2 pin plug on it and you have to fit the adapter 3 pin plug on it which is not easy once you worked out how it went
And the shade could off been a bit larger as it’s tall lamp
Report review
7 Jan 2024
Verified review
Great, lights arrived in perfect condition and look amazing, really well packaged, arrived quickly, delivery I could track through yodel and let me change the delivery date to what date I wanted, great really.
Report review
27 Mar 2024
Verified review
Excellent product selection and great prices. Fantastic and efficient customer service, the lamp base was broken in transit and lampandlight sent another straight away. Thank you so much, we love our new lamp!
Report review
25 Feb 2024
Verified review
Incorrect adaptor plug.
The lamp is fine and works well now that I’ve shaved off some of the plastic on the aperture of the adaptor plug. The euro style plug did not fit and I suggest most people would have returned the whole unit.
Report review
16 Dec 2023
Verified review
Great light bulb, unique to this store, extra large size and very well packaged so arrived in perfect condition. As expected and described online and website easy to navigate. A great shopping experience.
Report review
10 Dec 2023
Verified review
No Issues
The whole order went seamlessly, The item was ordered Sunday evening and arrived on Friday afternoon. Product seems to be of a very good quality, so o complaints about any part of the transaction.
Report review
27 Nov 2023
Verified review
Great Price. Very Happy.
Placed the order, then worryingly read some of the reviews.
However, I needn't have worried as the items arrived in good time and and very well packaged. Very happy.
Report review
23 Feb 2024
Verified review
Lampshade arrived in a very strong box, no damages to the box. I just love my lampshade, the design, style, excellent quality, just perfect, looks lovely in our conservatory.
Thank you
Report review
12 Dec 2023
Verified review
Excellent service. I ordered one too many shelves, I called this company and immediately a refund was had.
Very well packaged.
Excellent quality product. Recommend this company 100%.
Report review
27 Nov 2023
Verified review
Quick service, pictures describing the shade could have been better. The current pictures look like you cannot see the light bulb fittings , but actually you can which i am not keen on.
Report review