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Most relevant positive review
5 May 2024
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There is variety of offers with affordable prices (Thank you for that), but I am not satisfied with delivery. My order is still in process of shipping, and it's been 7 days since order was placed. It was stated that if the order was placed until certain hour, it would be delivered the same day. I knew it wasn't possible, because it was Sunday, but I was expecting it within 3-5 working days. Also, it was nowhere stated that the products are coming from foreign country. I would suggest that, since you have your site available in various countries and it's localized, just to put a note that the products are coming from central warehouse, so we do not think that it's scam if we do not receive the order within mention period. Thank you
It was not made clear from the start that the company is based in the Netherlands. The website is called lampandlight UK, which suggests it is a UK business. The website also made no mention of the order coming from Holland first and only then being delivered by Yodel, so until my order reached the UK, there was zero tracking. Also, the photo of the lampshades I ordered was NOT representative of the colour of them in reality. I ordered light brown shades and in reality they are dark beige. I feel totally cheated and what is more, any returns must be sent to Holland and £4.50 is deducted from any refund. Lampandlight UK are a deceptive company and I would never use them again or recommend them to anyone.
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Reviews for lampandlight.co.uk
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20 Dec 2023
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Wall lights are lovely and excellent delivery via Yodel. But, when I called to say I was having difficulty using my payment card on their website, the call person very rudely suggested there may not be enough money in my account. Not very customer friendly!
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29 Mar 2024
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Overall a good experience
I didn't really know where the business was located, but once I ordered the items were delivered reasonably quickly. The items seem to be good quality and well packaged. If I need more lighting kit then I will definitely give these guys a look.
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6 Jan 2024
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Very promptly delivered and generally good quality
Very promptly delivered and a good quality light (wood stem) for the price. However, it is a little wobbly on the base and we can't seem to tighten it up any more though that doesn't affect the light and the shade is also of good quality.
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23 Nov 2023
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Faultless customer service!
Within minutes of me contacting them during the lamp base I'd ordered being damaged on arrival, a replacement had been arranged!
Faultless service and a quality product which I'm looking forward to using when the replacement arrives.
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12 Mar 2024
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Quality and reactive
Light fitting matched the photos and description and arrived after a few days. Got conflicting info from carrier when trying to track the parcel. Lampandlight replied very quickly to my inquiry and the parcel arrived the next day.
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24 Apr 2024
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Dere kunne sendt med en faktura slik at jeg fikk betalt snarest. Har ikke konto nr. eller KID nr. håper jeg får det i alle fall på mail.Vil også si at jeg bestilte med fargen krum i sokkel men har fått messing men det er helt ok.
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24 Dec 2023
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Nice Lamp but tricky to assemble.
Lamp is quite elegant and effective for its purpose.
However, the lamp was very fiddly to assemble [internet reviews have said similar] and the glass cover broke during assembly. Some parts remain only partially secure.
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26 Mar 2024
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The quality of the product is great. The delivery was quick and within the time they said it would be delivered. Delivery tracking and updates were frequent. The product was accurately represented by the photos online.
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20 Nov 2023
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I like to value for money and the quality of this lamp. The only thing was that the balance could be better as it tends to tilt to one side if knocked. Also needs better instructions on how to adjust to right height.
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23 Feb 2024
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All good except the delivery by Yodel: they failed to deliver to my neighbour as requested by me and confirmed by Yodel, leaving the large package outside my front door in public view and exposed to the elements.
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20 Mar 2024
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More information on it only has a 2 pin plug on it and you have to fit the adapter 3 pin plug on it which is not easy once you worked out how it went
And the shade could off been a bit larger as it’s tall lamp
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7 Jan 2024
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Great, lights arrived in perfect condition and look amazing, really well packaged, arrived quickly, delivery I could track through yodel and let me change the delivery date to what date I wanted, great really.
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27 Mar 2024
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Excellent product selection and great prices. Fantastic and efficient customer service, the lamp base was broken in transit and lampandlight sent another straight away. Thank you so much, we love our new lamp!
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25 Feb 2024
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Incorrect adaptor plug.
The lamp is fine and works well now that I’ve shaved off some of the plastic on the aperture of the adaptor plug. The euro style plug did not fit and I suggest most people would have returned the whole unit.
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16 Dec 2023
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Great light bulb, unique to this store, extra large size and very well packaged so arrived in perfect condition. As expected and described online and website easy to navigate. A great shopping experience.
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10 Dec 2023
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No Issues
The whole order went seamlessly, The item was ordered Sunday evening and arrived on Friday afternoon. Product seems to be of a very good quality, so o complaints about any part of the transaction.
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27 Nov 2023
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Great Price. Very Happy.
Placed the order, then worryingly read some of the reviews.
However, I needn't have worried as the items arrived in good time and and very well packaged. Very happy.
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23 Feb 2024
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Lampshade arrived in a very strong box, no damages to the box. I just love my lampshade, the design, style, excellent quality, just perfect, looks lovely in our conservatory.
Thank you
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12 Dec 2023
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Excellent service. I ordered one too many shelves, I called this company and immediately a refund was had.
Very well packaged.
Excellent quality product. Recommend this company 100%.
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27 Nov 2023
Verified review
Quick service, pictures describing the shade could have been better. The current pictures look like you cannot see the light bulb fittings , but actually you can which i am not keen on.