www.sodabear.co.uk
Reviews:

47 total reviews   

4.49

Good

47 reviews since Nov 11, 2025

5
79 %
4
11 %
3
< 1 %
2
2 %
1
9 %
Trustmark
Valid
Certified since: Nov 11, 2025
sodabear.co.uk fulfils all Trusted Shops quality criteria, including
Verified identity
Encrypted data transfer
Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out

Review summary

Customers widely appreciate the fast and efficient delivery. Many reviewers praise the competitive pricing and value for money, especially compared to other providers. Ordering is generally considered very easy and straightforward, and most find the returns process to be easy and uncomplicated. Communication is generally good, and several customers have positive experiences with customer service. A few customers note occasional delays or issues with delivery. Some mention confusion or difficulty with the returns process. There are notable complaints about lack of response from customer service, and a few report problems with receiving updates or responses to enquiries.

This text was automatically created by an AI system from user reviews.

Was this summary helpful?

Authentic reviews from real people.

How Trusted Shops prevents fake reviews

Reviewswww.sodabear.co.uk

(4)
(1)
(0)
(5)
(37)
Community member 
1 Reviews
 Verified
I have had zero response initially to the status of my order. and when it did arrive, the cylinders were not compatible, despite the promotion that they were. Their whatsApp communication function did not work and so far they have not replied to my email (it has ben several days) requesting a return / refund.
Community member 
2 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
I'm unable to send empty canisters back. They ask for a QR code which I've no idea where to get.
Community member 
2 Reviews
 Verified
Easy to deal with
Community member 
1 Reviews
 Verified

Smooth and friendly

Ordering was very easy, the service team was super friendly and they accepted my empty Sodastream CO2 containers too.
Community member 
1 Reviews
 Verified
Super fast delivery and return of empty bottles. Cheapest I found by far as well. Perfect!
Community member 
2 Reviews
 Verified
Good customer service. Clear web site
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified

No contact after 4 requests!

I made a mistake in my order was told I could get new order my paying 5.99. great. But since I have contacted 2 times by email and twice by phone to UK office just to ask how I go about this. No reply to emails and told on phone someone will get back to me. No one has! Such a shame you have bad customer service? Very disappointed!
Community member 
2 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
2 Reviews
 Verified
Quick delivery & easy return.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Cheapest online I could find, next day delivery
Community member 
1 Reviews
 Verified

To Verify Authenticity

Verified Reviews

Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.

Imported Reviews

They are not included in the overall rating. No verification measures have been taken.

Contact

Visit website

About

This company has linked Trusted Shops profiles.

Show all profiles