MYPICTURE
Reviews:

170,055 total reviews   8,952 reviews in the last 12 months

Review summary

Customers consistently praise the high quality, clarity, and vibrant colors of the prints and products, often noting that they exceed expectations. Many highlight the excellent value for money and affordable pricing relative to quality. The simple, intuitive website and order process make personalisation and purchasing straightforward, which is especially appreciated for creating unique gifts for special occasions. Communication from the company is frequently described as excellent, with updates and responsiveness contributing to a positive experience. Delivery is generally quick, timely, and well-communicated, and most customers find the packaging sufficient and protective. However, a few customers have experienced issues with couriers during delivery, and a handful have noted minor problems or suggested improvements to the packaging.

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ReviewsMYPICTURE

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Community member 
1 Reviews
 Verified

Easy to navigate website, excellent product delivered quickly

The website was easy to navigate to upload my photo and view how it looked in various formats and sizes. The pricing was clear and good value. The only guidance I would have appreciated is on the best type of image (jpeg etc) and size (MB) to create best quality 60cm x 60cm canvas. Fortunately, as I was in the checkout process, the terms and conditions regarding image inspired me to halt the checkout and do a web search for that advice. This proved very helpful as Apple devices often store images in lower resolution to save storage (check your settings). My web search enabled me to change my Apple lower resolution extension to a better quality JPEG. That information as a pop up or link during the process of creating the canvas would be helpful. The canvas was created and delivered swiftly with excellent communication and tracking and is stunning quality. It’s a gift for Mothers Day UK and I know my Mum will be absolutely delighted.

Reply from MYPICTURE

Thanks for the detailed feedback on the upload process – that's genuinely helpful and we'll look into adding guidance on image formats. Really happy the canvas turned out beautifully, and we're sure it'll make a wonderful Mother's Day gift. Thanks for choosing my-picture!
Community member 
3 Reviews
 Verified
Quick and easy to upload your images. Great prices and quality products. Order came within a week. Nothing to fault with their products for what you pay. Have used before for canvas and photo prints, will definitely use again and I do recommend to others.

Reply from MYPICTURE

Returning customers are the best endorsement! Really appreciate you recommending my-picture to others. It's great the canvas and photo prints have consistently hit the mark for you, and that delivery was so prompt. Looking forward to your next order!
Community member 
6 Reviews
 Verified

Pleased with my picture.

Easy to order, item packed well. Very pleased with my picture, exactly as I'd hoped. The delivery company informed me they had recieved it, and I heard nothing until about an hour before it was delivered that it would be delivered. I was under the impression that they kept you updated.

Reply from MYPICTURE

Packaging and delivery feedback noted — it's great the photo print arrived safely and matched your expectations. Tracking updates can vary by carrier, and we'll take your feedback on board. Thanks for choosing my-picture!
Community member 
1 Reviews
 Verified

Clearwater beach

Arrived as expected, picture was beautifully done beyond my expectations. It was well packaged and courier kept us informed on the delivery. All round a fantastic experience with the canvas bringing back happy memories. Thank you my picture. Will definitely recommend and use again.

Reply from MYPICTURE

Happy memories deserve to be displayed beautifully! It's great the canvas exceeded your expectations and arrived safely. Thanks for choosing my-picture — looking forward to helping you create more meaningful prints in the future!
Community member 
1 Reviews
 Verified
The quality of the reproduction was extremely good. I was very happy with the picture and it was a reasonable price. The only criticism I have is of the thumb print (shown in basket & corresponding email), which altered the crop of the photo. I had to enquire that the finished product would not look similar. I was assured; and in deed it was the case that the finished product was as the original preview predicted and not cropped like the thumb print. So overall, very happy.

Reply from MYPICTURE

Thank you for taking the time to share your feedback about the photo print. We appreciate you bringing the thumbnail preview concern to our attention – that's valuable input we'll take into account for future improvements. Really glad the final product matched your expectations and that you're happy with the quality at my-picture!
Community member 
2 Reviews
 Verified
Excellent quality for posters I have written my first novel and had the cover image done as a poster to be framed on the wall colours and quality is exceptional tracking and delivery was excellent will definitely be using this service again all I can say I was so delighted with quality

Reply from MYPICTURE

Congratulations on your first novel — what a meaningful way to celebrate it with a poster! It's great the colours and quality hit the mark. Fast delivery is always a bonus. Thanks for choosing my-picture, and good luck with the book!
Community member 
1 Reviews
 Verified

Special offer price. Still great quality.

Got this on a special offer price, recently paid 5x as much for one so wasn’t sceptical about what it would be like. However, quality is excellent, you have to wait about a week for delivery but well worth it when balanced against the lower price. Very happy with purchase.

Reply from MYPICTURE

Quality like that at a special offer price is always a great find! Delivery timelines are worth the wait when the result speaks for itself. Thanks for sharing your experience — feedback like this genuinely helps. Really glad it hit the mark, and thanks for choosing my-picture!
Community member 
1 Reviews
 Verified

Great canvas

I ordered my picture and recieved an email, I was kept updated on when my picture would arrive, it arrived quickly and when we opened the parcel we were really pleased with the picture and it is hanging up in our lounge, will be using again when we want another picture canvas.

Reply from MYPICTURE

Fantastic to see the canvas looking great in your lounge! Keeping customers informed every step of the way is something my-picture takes seriously. Thanks for choosing us — we look forward to creating your next canvas!
Community member 
1 Reviews
 Verified
The workmanship was amazing. The canvas was much better than I anticipated. The canvas was exactly like my photo that I submitted. I was that impressed I have submitted another of my pictures to be put onto canvas, which like my first one will be on display in my lounge. Thank you so much.

Reply from MYPICTURE

Really great to hear the canvas came out so well and matched your photo perfectly! It's fantastic you're back for another one — that's the best compliment. Thanks for choosing my-picture!
Community member 
1 Reviews
 Verified
Item could have been better packed and maybe use a different courier. The parcel was open (so my partner seen my surprise I'd purchased for his birthday) and the courier left out in the elements, when we had an undercover area this could have been left in just a few steps away from where they dropped it. I also thought the photo quality would have been better and clearer.

Reply from MYPICTURE

Packaging and delivery handling feedback like this is genuinely useful, and it's been noted. Regarding the photo quality on your order, we'll email you shortly to look into this further.
Community member 
1 Reviews
 Verified
The process was so straightforward and easy to do. I have received my order extremely well packaged and the canvas prints? Perfect and exactly what I’d hoped for. I would provide a photograph of what I ordered but they have been put away awaiting a birthday next month. Very happy to recommend them. Oh and what a fantastic price too!!

Reply from MYPICTURE

Secure packaging and spot-on canvas prints — that's exactly what my-picture aims for! Really appreciate you taking the time to share your experience, and we hope whoever receives them on their birthday absolutely loves them!
Community member 
1 Reviews
 Verified

My beautiful blue sleeping staffie

This canvas was excellent & very special To me. I had lost my dog to cancer at the age of 5 just out of the blue. This canvas of her & my other dog is how I feel she is over the rainbow bridge, happy & content in a bed of flowers, this brings me some peace. Excellent service, amazing.

Reply from MYPICTURE

Beautiful to see my-picture bringing comfort through such a meaningful canvas. Thank you for sharing this with us — it's touching to know the print brings you peace.
Community member 
1 Reviews
 Verified
Very good quality canvas and good hanging kits. Very pleased with how the pictures have come out and ordering process online was easy to use. Got good notification of progress of order up until it left your facility, then the carrier/delivery company’s link to check on progress of delivery didn’t seem to work properly so I wasn’t sure when the package would be delivered.

Reply from MYPICTURE

Great to hear the canvas quality and ordering experience hit the mark! Delivery tracking via the carrier's link is useful feedback we'll take on board. Thanks for choosing my-picture — it's good to know the final result was worth it!
Community member 
2 Reviews
 Verified

Excellent quality and speedy delivery

I've always had a fantastic positive experience with MYPICTURE. I've ordered a few items over the years and a few more recently. The items ate if excellent quality and clarity. They arrive packaged well and quickly too, all at very reasonable prices. The website is easy to navigate and you can see your images on whatever item you want to purchase - essentially seeing what it would look like before purchasing. There are lots of options to choose from with regards to size, width, concept and a variety of items too. Great company and quality on all items I've purchased thus far.

Reply from MYPICTURE

Thank you for being a returning customer and for taking the time to share your experience! It's great to know the quality, packaging, and pricing have consistently met your expectations. We're happy that our website makes it easy to preview your images before ordering. Thanks for choosing my-picture for your prints!
Community member 
1 Reviews
 Verified
Absolutely thrilled with the picture, very professional result, pretty fast service overall considering the process it had to go through, highly recommended, even family are saying what a beautiful canvas 10/10 and will definitely use again 😀 👍👍

Reply from MYPICTURE

Such a fantastic result on the canvas, and it's great to hear your family are loving it too! Thanks for the 10/10 and for choosing my-picture — looking forward to your next order! 😊
Community member 
1 Reviews
 Verified

Absolutely brilliant

I bought 4 picture mugs for teacher gifts. Zero hassle to add photos, options to make the pictures work, brilliant price, great communication, fast delivery, well packaged and adorable mugs. Could not be happier 10 out of 10.

Reply from MYPICTURE

Four mugs all landing perfectly is exactly what we aim for. Thanks for choosing my-picture for such a thoughtful gift idea — it's great to hear the whole experience, from personalising to delivery, hit the mark!
Community member 
1 Reviews
 Verified

Canvass prints - simples

Simple process to attach photos to the templates. Only gripe would be that there weren’t enough templates of the kind I wanted. Order process was simple and delivery was a few days. Kept aware of the process of what stage my prints were at by email. Overall this was an uncomplicated process. The prints themselves were excellent quality

Reply from MYPICTURE

Great to hear the prints turned out excellent quality and the ordering experience was smooth. Your feedback on template variety is noted and will be taken into account. Thanks for choosing my-picture — it's good to know the updates and delivery kept everything stress-free!
Community member 
1 Reviews
 Verified
I love the canvases I've bought from MYPICTURE,they are full of vibrant colours and delivered quickly. The price is amazing for the excellent quality products you get,I am really happy with my purchases and will definitely be buying again.

Reply from MYPICTURE

Great to see the canvases hit the mark on quality and colour! Fast delivery and great value are what my-picture is all about. Thanks for coming back, and we look forward to your next order!
Community member 
6 Reviews
 Verified

Picture was lovely.

Picture was lovely Exactly as ordered and promised. Have used this company before, always great. However the courier did try to force it through the letterbox and gave up. Luckily the packaging did a brilliant job and all was good.

Reply from MYPICTURE

Courier handling like that is never ideal, but it's great the packaging held up! Thanks for coming back to my-picture — your loyalty truly means a lot. Feedback on the delivery experience is noted and will be taken into account.
Community member 
2 Reviews
 Verified
Just perfect, transformed my daughter's picture of our dog she drew for my birthday into a piece of art that now hangs on the wall next to my desk. The cushion is in the chair and the fridge magnets are, of course, on the fridge. Such a great service, very reasonably priced and arrived quickly.

Reply from MYPICTURE

Turning a child's drawing into wall art, a cushion, and fridge magnets — that's such a special birthday gift idea! Really happy everything arrived quickly and at a great price. Thanks for choosing my-picture to bring those meaningful pieces to life!

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