MYPICTUREReviews:
26,102 reviews in the last 12 months142,755 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
26 Nov 2023
Verified review
Canvas print was too loose
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Answer by MYPICTURE
26 Nov 2023
We're sorry to hear about your experience. We're always aiming to improve and your feedback helps us do that. Expect an email from us so we can address your concern.
29 Sept 2023
Verified review
Delivery took far too long
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13 Dec 2023
Verified review
Blurry and border to wide
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Answer by MYPICTURE
14 Dec 2023
We regret to hear about your experience. We would appreciate it if you could provide more details about the issues you encountered. Your feedback is valuable to us and will be taken into consideration. We will reach out to you via email soon.
3 Dec 2023
Verified review
Photo was very pixelated
Photo was very pixilated
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Answer by MYPICTURE
3 Dec 2023
We're truly sorry to hear about your experience. Your feedback is important to us and will be considered. We will reach out to you via email to better understand the situation.
1 Nov 2023
Verified review
Took long to be delivered
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27 Sept 2023
Verified review
Delivery was over a week
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Answer by MYPICTURE
28 Sept 2023
We sincerely regret to hear about the delayed delivery. Your time is valuable and we understand the disappointment this has caused. We'd like to look into the specifics of this incident and will be reaching out via email for further discussion. We appreciate your patience.
9 Dec 2023
Verified review
Picture quality was poor
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Answer by MYPICTURE
9 Dec 2023
We're sorry to hear about your disappointment with the image quality. Your feedback is important as we continually strive to improve our offerings. We value your input and will definitely consider it for our future improvements.
9 Oct 2023
Verified review
Canvas came very blurry
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Answer by MYPICTURE
11 Oct 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
6 Jun 2023
Verified review
Glass and mountl
Glass and mounting loose
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14 May 2023
Verified review
Delivery was over a week
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26 Nov 2023
Verified review
they arrived very small
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Answer by MYPICTURE
26 Nov 2023
We're sorry to hear about your experience. It's important to us that our customers are satisfied with their purchase. We will reach out to you via email to provide a resolution.
17 Oct 2023
Verified review
Ridiculous poor,quality
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Answer by MYPICTURE
19 Oct 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email.
9 Sept 2023
Verified review
It hasn't arrived yet.
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Answer by MYPICTURE
11 Sept 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
23 Aug 2023
Verified review
Wrong picture sent out
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Answer by MYPICTURE
24 Aug 2023
We apologize for the inconvenience caused by the wrong picture sent out. We will review your case and contact you via email to resolve this issue promptly. Thank you for bringing this to our attention.
2 Aug 2023
Verified review
Rubbish start to finish
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Answer by MYPICTURE
2 Aug 2023
Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by e-mail and look forward to your answer.
29 Jul 2023
Verified review
Delivery was very slow
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Answer by MYPICTURE
31 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
8 Dec 2023
Verified review
Havnt even received it
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Answer by MYPICTURE
8 Dec 2023
We're truly sorry to hear about the delay. We understand how frustrating this must be. We'll be reaching out via email to discuss a suitable resolution. Your patience is greatly appreciated.
4 Oct 2023
Verified review
Poor photo very blurry
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Answer by MYPICTURE
4 Oct 2023
We're sorry to hear about the blurry photo issue. Your satisfaction is our priority and we're committed to improving your experience. We'll dig into this issue and get in touch with you via email to find the most suitable solution. We appreciate your patience and understanding.
30 Aug 2023
Verified review
Took so long to arrive
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Answer by MYPICTURE
30 Aug 2023
We apologize for any inconvenience caused by the delay in the arrival of your order. We understand the importance of receiving your order in a timely manner and we are currently reviewing the details of your case. We will contact you via email as soon as possible to address this issue further. Thank you for bringing this to our attention.
11 Aug 2023
Verified review
Carrier is too slow...
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