houseoftents.co.uk
Reviews:

269 reviews in the last 12 months1,286 total reviews  

4.54
Excellent

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Top positive review

26 Jul 2023
 Verified review
1. I liked the construction of the gazebo quite sturdy. 2. advertise the true size after it was put together it measured 2.7mt x 3.7mt that was to the outside of the posts in both width and length
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Top negative review

29 Oct 2023
 Verified review
Parcels open on delivery useless parcel delivery service. First batch sent back half the order arrived and that parcel was busted. Second try two parcels arrived ok welll packed the other busted open with parts missind .check the photo this is how it arrived in the delivery truck parts missing. I am waiting for the parts missing to arrive. On reflection i wished i had not bothered buying
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Reviews for houseoftents.co.uk

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20 Nov 2023
 Verified review

Easy to communicate with.

From initial contact with House of Tents their customer service has been remarkable. Very quick turnaround and would highly recommend.
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8 Nov 2023
 Verified review

GREAT CUSTOMER SERVICE!…

Yaqoob in Customer Services was great in sorting out problem after wind caused damage to parts of frame on gazebo. Would recommend !
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Answer by houseoftents.co.uk
14 Nov 2023
Dear Margaret, Thank you for sharing your experience! We're pleased to hear that Yaqoob from our Customer Services team provided excellent assistance in resolving the issue caused by wind damage to parts of your gazebo frame. Your recommendation means a lot to us! If you ever need further assistance or have any other questions, please don't hesitate to reach out. We appreciate your recommendation and are here to help with any future needs you may have. Regards, Diego
17 Aug 2023
 Verified review
Ordered 6x4 marquee Sunday , was delivered Tuesday . Really good quality and at the best price . Delivery tracking was excellent
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27 Jun 2023
 Verified review

Is sturdy and well made.

The delivery was fast and gazebo arived in perfect condition. Went up easily with 4 people. Stucture is sturdy and well made.
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CD
Clive D.
Exeter
4 Sept 2023
 Verified review

Good product

There was a problem with delivery which was sorted out very well by House of Tents. I am very pleased with the tent supplied.
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26 Oct 2023
 Verified review
Excellent for speed of delivery although courier could have taken more care as boxes were Badly damaged, contents seem ok.
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17 Sept 2023
 Verified review

5x6 Marque

Delivery was sooner than expected quality of materials look excellent haven’t set up yet but should be straight forward
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22 Sept 2023
 Verified review

100% recommend

Overall very satisfied with the service delivery aswell, the quality of the marquee I bought was absolutely first class
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8 Oct 2023
 Verified review
You are doing well. Customer service was great - calls picked up on time. Despatch and delivery was fast. Thank you.
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18 Oct 2023
 Verified review
Excellent service. They went that extra step when I called them to say I needed the Marquee ASAP. 100% recommend 👌
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28 Sept 2023
 Verified review
Great customer service, fast delivery. Ordered spare part, process couldn't have been easier or staff more helpful.
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12 Jul 2023
 Verified review
It was all so easy, select, pay and two days later delivered, better quality than I expected, 1st test 19 July!
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20 Nov 2023
 Verified review
This company is brilliant to deal with. Excellent customer service. They have been very helpful. 5 stars !!!
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21 Aug 2023
 Verified review

Phone them if it's not visible

Item not on website but a phone call and they found what I needed. Good service and not for the first time.
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16 Aug 2023
 Verified review

EVerything went smoothly & a great price!

Product arrived on time, all the bits were present and a great price. We were very happy with our purchase
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14 Dec 2023
 Verified review
Customer service is excellent. Good communication and very helpful when contacted to rectify a breakage.
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3 Jan 2024
 Verified review
Excellent support even over the Christmas break professional and friendly service from start to finish
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17 Oct 2023
 Verified review
Any questions are answered quickly. Delivery is very good. Products are as described in the brochure.
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20 Nov 2023
 Verified review
Great marquee and great service. Will use this company again, helped make my daughters 18th amazing!
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19 Jul 2023
 Verified review
Really appreciated how helpful everyone was, especially getting my gazebo to me so quickly, thanks.
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