mowers-online.co.uk
Reviews:

1,381 reviews in the last 12 months13,196 total reviews  

4.37
Good

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Certified since: 31 Mar 2022
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mowers-online.co.uk fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

24 Apr 2024
 Verified review
Ease of ordering. Bit of an issue when it arrived on two pallets. I’m in a wheel chair so struggled to unpack on my own.

Top negative review

22 Jun 2023
 Verified review
Absolutely awful experience. My mower arrived with missing parts. I contacted them immediately via phone, was advised to email in, followed their instructions. They ignored emails, were difficult to get hold of on the phone, didn't take any of the action they said they were going to. After nearly a week of waiting for them to send the missing parts they still hadn't so I decided to return. Again no communication, didn't acknowledge the return, and didn't refund despite stating they would. Had to go through PayPal disputes to get my money back. Avoid these lot at all costs and go to literally any other supplier!
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Reviews for mowers-online.co.uk

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3 Sept 2023
 Verified review
Good service. Good recyclable packaging and Quick however there were x2 small bottles that could have come in one, Not two packages, savings all round and better for the climate
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25 Jun 2023
 Verified review

Slow Delivery

Delivery took rather loner than expected as Website indicated seven of the item I ordered were in stock. After I chased up my order it was delivered promptly.
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18 Jun 2023
 Verified review
Easy to navigate website. Would have been 5 star except the website said 5-7 day dIspatch but when I chased after 7 days was told it was actually 14 days.
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20 Aug 2023
 Verified review
Good prices, fast delivery, easy to use website. Only 4 stars because it took a while and several reminders from me to get a damaged fifing bolt replaced.
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15 Jun 2023
 Verified review

Mower parts

Wide ranging stock and I found the parts I needed easily. Little slow in processing order but not a significant problem
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15 Dec 2023
 Verified review
Machine appears good, communication with mowers-on-line was good with quick response but initial delivery was slow.
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26 Sept 2023
 Verified review
Great price and service. Really wish the courier would have handled the product better getting it off the truck!
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23 Sept 2023
 Verified review

Excellent price and quick delivery.

Excellent price and quick delivery time. A notification of when delivery was going to happen would have useful.
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24 Aug 2023
 Verified review
Easy to order online. If they had advised delivery courier and track number it would have saved a phone call.
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5 Jun 2023
 Verified review
The parts I received were perfect but delivery was held up by Royal Mail - not your fault though.
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MD
Mick D.
Sutton in Ashfield
3 Jul 2023
 Verified review
Deliver good and items as we expected. Keep doing what you are doing now. Good job done well.
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GB
Graham B.
Wakefield
20 Jul 2023
 Verified review
Initially the wrong part was delivered but it was sorted within 24 hours Excellent service
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29 May 2023
 Verified review
No communication other than order confirmation; No indication of delivery time or courier
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10 Dec 2023
 Verified review
Happy with the mower delivery was good I have yet to use the mower but it started well
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9 Dec 2023
 Verified review
Took a long time(7 days) to be delivered. Otherwise, clear catalogue and good price
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6 Oct 2023
 Verified review
Easy to order and sent promptly. No email or communication with delivery date.
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3 Aug 2023
 Verified review
Not a lot of contact required as all went well and very pleased with product.
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30 Sept 2023
 Verified review
A genuine product supplied within the advised timeline. Website easy to use.
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11 Aug 2023
 Verified review
Mower and delivery all good. Lost a star due to rubbish build instructions.
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18 Oct 2023
 Verified review
Communications quite difficult at times, but outcome entirely satisfactory.
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