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Top positive review
23 Jul 2023
Verified review
Very pleased with mower, ease of purchasing and speedy delivery by DPD.
This mower was not the cheapest option but I read various reviews from different places and it came out on top. I hope it will prove as reliable as my last small electric mower (Flymo but the same model was no longer available anywhere. Time will tell. That is the problem with reviews isn't it? Performance of things like this and longevity can only be reviewed after say a year and NOT at the point of purchase!!!
Absolutely awful experience. My mower arrived with missing parts. I contacted them immediately via phone, was advised to email in, followed their instructions. They ignored emails, were difficult to get hold of on the phone, didn't take any of the action they said they were going to. After nearly a week of waiting for them to send the missing parts they still hadn't so I decided to return. Again no communication, didn't acknowledge the return, and didn't refund despite stating they would. Had to go through PayPal disputes to get my money back. Avoid these lot at all costs and go to literally any other supplier!
Overall I scored it good, but gave one star less due to one item not being sent at the same time as the other two with all 3 items being on the same order.
If something is on back order that's fair enough but there wasn't any communication to advise me which lead to me emailing them.
Not a major issue but something I thought I'd messed up.
Overall though, good pricing, genuine parts so would definitely give them my business in the future.
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4 Apr 2024
Verified review
Mountfield MTF 66 MQ-827M
Item arrived in the suggested time scale but would liked to have had more updates on order progress.
The battery charger that arrived with it is unusable as it has not got a 3pin plug it has a 2 pin round plug.
Satisfied with the product apart from the incorrect charger.
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8 days ago
Verified review
The price was good, the actual delivery was good. The helpful young lady answering the phone was good.
However, even allowing for the intervening Bank Holiday Weekend, the 12 day delay in dispatch - and without any explanatory communication was not good.
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3 days ago
Verified review
Ok: needs work
When you phone up, the queuing system is horrendous and the wait is really long.
When I emailed them instead they never got back to me.
The order for the accessories came quickly but the mower itself took a week or more.
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1 Apr 2024
Verified review
Excellent machine but self propelled mode is too fast. I need that mode to help on slopes but I can’t run up them at the same time.
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7 Apr 2024
Verified review
Delivery time was excellent, however the courier left our parcel on the footpath outside our gate. Luckily we have honest neighbours
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2 Apr 2024
Verified review
Good value and easy to order online. Pity it took several days and a couple of chases to get what was a stock item on its way to me.
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4 days ago
Verified review
Ease of ordering.
Bit of an issue when it arrived on two pallets. I’m in a wheel chair so struggled to unpack on my own.
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6 days ago
Verified review
Good service, but best over the phone
It took some time to reply to my email, but once I phoned everything was sorted out quickly and efficiently.
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6 days ago
Verified review
Stock availability
Said next day delivery turned up after two days not bad and I only give five if perfect
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8 Apr 2024
Verified review
excellent mower for the small garden :light and compact to use and stall away
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14 Apr 2024
Verified review
Packaging was flimsy and breaking up, but mower arrived intact.
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23 hours ago
Verified review
Good and easy service
Good website, easy to order land delivery great - spit on.
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