myfabrics.co.ukReviews:
124 reviews in the last 12 months7,413 total reviews
Excellent
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Top positive review
2 Dec 2023
Verified review
The fabric I ordered is of excellent quality - in fact, better than I anticipated! - and although I had to wait a while for it (as, contrary to the url, the company is based in Germany) it was worth the wait. I was also kept informed of the progress of my order.
This is not the first time I have used My Fabrics, and it won’t be the last.
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Top negative review
24 Nov 2023
Verified review
Very slow dispatch -2 weeks from order, and over a week for delivery mean I will not be using this website again. Fabric was of good quality and true to description.
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Reviews for myfabrics.co.uk
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Kent
25 Oct 2023
Verified review
speedup delivery
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Answer by myfabrics.co.uk
25 Oct 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a great review! Your satisfaction with both our products and service will always remain our top priority. We are hard at work to further reduce our delivery times to the UK and ensure high service standards on the part of our carrier at all times. We very much look forward to hearing from you quite soon!
13 Jun 2023
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Easy to follow
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Answer by myfabrics.co.uk
13 Jun 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
9 Sept 2023
Verified review
No complaints
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Answer by myfabrics.co.uk
11 Sept 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
22 Jun 2023
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Great
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Answer by myfabrics.co.uk
23 Jun 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
3 Dec 2023
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25 Nov 2023
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23 Nov 2023
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28 Sept 2023
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Answer by myfabrics.co.uk
29 Sept 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
19 Sept 2023
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17 Aug 2023
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Answer by myfabrics.co.uk
18 Aug 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
3 Jul 2023
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Answer by myfabrics.co.uk
3 Jul 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
25 Jun 2023
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19 Jun 2023
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Answer by myfabrics.co.uk
20 Jun 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a fantastic review! Your satisfaction with both our products and service will always remain our top priority. We very much look forward to hearing from you quite soon!
24 Nov 2023
Verified review
Very slow dispatch -2 weeks from order, and over a week for delivery mean I will not be using this website again. Fabric was of good quality and true to description.
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Answer by myfabrics.co.uk
25 Nov 2023
Dear Customer, Thank you very much indeed for taking the time to submit such a great review! Your satisfaction with both our products and service will always remain our top priority. We are hard at work to further reduce our delivery times to the UK and ensure high service standards on the part of our carrier at all times. We very much look forward to hearing from you quite soon!
27 Nov 2023
Verified review
I assumed I was buying a British product and it turns out is was being shipped to me from abroad. There was no mention of this when purchasing
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Answer by myfabrics.co.uk
28 Nov 2023
Thanks for your review. MyFabrics.co.uk delivers from Germany to the United Kingdom, as well as many other European markets, and this fact is clearly communicated in our Terms & Conditions, which must be agreed to when making a purchase on our website.
22 May 2023
Verified review
I placed order received tracking said it had been dispatched but every time I checked tracking had not moved . I contacted them and they said my order was dispatched still nothing moved I emailed again no answer emailed again no answer so as I’d used PayPal I contacted them they returned with saying my money had been returned . Still no explanation as to what had happened
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Answer by myfabrics.co.uk
23 May 2023
Dear Customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read about the issue with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
11 Oct 2023
Verified review
Disappointed at failed discount offer
I appreciated being able to order samples, although they took a while to arrive and it wasn’t clear that the company was based in Germany. When I came to order fabric it appeared the offered discount code was not recognised so I did not proceed with order, although I did like the fabric.
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Answer by myfabrics.co.uk
17 Oct 2023
Dear Customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read that you are not satisfied with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
21 Nov 2023
Verified review
very disappointed . Repeated a previous order to ensure a close colour match and received a completely different colour. I totally understand that dye batches can differ and therefore it is almost impossible to guarantee an exact match but this was an expensive waste of money
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Answer by myfabrics.co.uk
21 Nov 2023
Dear Customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read about the issue with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.
16 Nov 2023
Verified review
Your review site is a time waster.
My fabric good. Discounts short lived!
Placed an order 2/11/23. Offer 3/11/23 via email 30% off for order £100+. My order was for £107+
Your site: I have spent time twice to be as fair as possible and going to terms& conditions to find my review is gone!
My time has been wasted!
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11 Dec 2023
Verified review
I submitted an order on November 20th & it is now Dec 11 & I still have not received my order or any communication about my order as to what has happened to it & when it will arrive. I am very disappointed as I have oustanding orders that I need the fabric to complete.
K. M.
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Answer by myfabrics.co.uk
11 Dec 2023
Dear Customer, Thank you very much indeed for taking the time to submit this review. We are utterly sorry to read about the issue with your order. Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.