Review summary
Customers consistently praise the high quality and wide range of fabrics, highlighting the beautiful designs and unique patterns available. The website is noted for its ease of use, accurate photos, and helpful descriptions, which enhance the shopping experience. Customer service is generally viewed positively, with many appreciating the level of communication and support provided. However, delivery speed is a major concern, with many customers experiencing slow or lengthy shipping times, particularly due to international delivery. While some find the pricing fair, others feel that both the fabrics and shipping costs are expensive, especially for UK customers. Additionally, although packaging is usually satisfactory, a few customers have reported receiving damaged or poorly packed items, and there are occasional unresolved customer service issues.
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How Trusted Shops prevents fake reviewsReviewsmyfabrics.co.uk
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Verified
The canvas I bought is ideal for the job (new seat on outdoor chair) and reasonably priced. Considering the fabric came from Germany delivery was quite quick. Would use again
Reply from myfabrics.co.uk
Thank you very much for your great review! We are delighted that you are completely satisfied with us. Your positive feedback motivates us to continue offering the best possible service.
Verified
Excellent fabric and delivered as promised.
Reply from myfabrics.co.uk
Thank you very much for your feedback 😊
We’re pleased to hear that you’re happy with the excellent fabric and that the delivery met your expectations. Enjoy your fabrics!
Verified
exelent fabrics and shipping
Reply from myfabrics.co.uk
Thank you very much for your feedback 😊
We’re happy to hear that you’re satisfied with the excellent fabrics and the shipping. Enjoy your order!
Verified
Good quality fabric exactly what expected from the pictures. Delivery can be a tad slow as it's coming from Europe but you are kept informed of delivery times.
Reply from myfabrics.co.uk
Thank you very much for your review. We are pleased that the quality of the fabric met your expectations and that you were satisfied with the information provided during delivery. We are aware that shipping from Europe can sometimes take a little longer and appreciate your understanding.
Verified
The material purchased is ideal for my project and is very good quality.
Reply from myfabrics.co.uk
Thank you very much for your feedback 😊
We’re delighted to hear that the material is ideal for your project and that you’re happy with the quality. Enjoy working with your fabrics!
Verified
Delivery
Speedy delivery
Reply from myfabrics.co.uk
Thank you very much for your feedback 😊
We’re happy to hear that the delivery was speedy. Enjoy your order!
Verified
Great fabric, but don't order if you want it in a hurry it takes ages to arrive but good quality
Reply from myfabrics.co.uk
Thank you very much for your review. We are delighted that you are happy with the quality of the fabric. At the same time, we understand your point about delivery times and appreciate your patience and understanding.
Verified
Service and fabric. Can’t think of any to better service
Reply from myfabrics.co.uk
Thank you very much for your kind feedback 😊
We’re delighted to hear that you’re happy with both our service and the fabrics. Your appreciation means a lot to us. Enjoy your order!
Verified
Verified
Lovely range of fabrics at reasonable prices.
Will return to online again for my next projects
Thank you for your customer service support
Regards
Audrey Cochrane
Reply from myfabrics.co.uk
Thank you very much for your great review! We are delighted that you are completely satisfied with us and enthusiastic about our fabrics. Your positive feedback motivates us to continue offering the best possible service.
Verified
I paid £10 for postage !!
Reply from myfabrics.co.uk
Thank you for your feedback.
We understand your concern about the postage costs and appreciate you sharing this with us. Your comment is important to us and will be taken into account as we continue to review our shipping options and pricing.
Verified
The quality of fabric is excellent!
The range and quality of fabric is excellent! Extremely well packed and itemised. Once the items left Germany, they arrived next morning with Royal Mail. Absolutely faultless!
Reply from myfabrics.co.uk
Thank you very much for your great review! We are delighted that you are completely satisfied with us. Your positive feedback motivates us to continue offering the best possible service.
Verified
Beautiful fabric and great quality
Reply from myfabrics.co.uk
Thank you very much for your feedback 😊
We’re happy to hear that you like the beautiful fabric and the great quality. Enjoy your fabrics!
Verified
Good quality and as described ! Arrived in good time .
aEverthing as described
Reply from myfabrics.co.uk
Thank you very much for your feedback 😊
We’re glad to hear that everything was exactly as described. Enjoy your order!
Verified
Easy to order and quick delivery would definitely 💯 use again 5⭐️
Reply from myfabrics.co.uk
Thank you very much for your great review! We are delighted that you are completely satisfied with us. Your positive feedback motivates us to continue offering the best possible service.
Verified
Large selection of excellent quality and lovely design!
Reply from myfabrics.co.uk
Thank you very much for your great review! We are delighted that you are completely satisfied with us. Your positive feedback motivates us to continue offering the best possible service.
Verified
Quick service and good fabric choice
Reply from myfabrics.co.uk
Thank you very much for your feedback 😊
We’re glad to hear that you’re happy with the quick service and the fabric selection. Enjoy your fabrics!
Verified
Great service !
Ordered, sent by courier and arrived safely.
Just how it should be.
Thank you
Reply from myfabrics.co.uk
Thank you very much for your great review! We are delighted that you are completely satisfied with us. Your positive feedback motivates us to continue offering the best possible service.
Verified
Order cancelled with no explanation
I ordered some fabric, it was in stock, the order was accepted and then a week later cancelled with no explanation.
Reply from myfabrics.co.uk
We’re very sorry to hear about your experience.
We understand how frustrating it must be to place an order for fabric shown as in stock, have it accepted, and then receive a cancellation a week later without any explanation. That is understandably disappointing.
This should have been communicated more clearly. Please feel free to contact our customer service with your order details so the situation can be reviewed and properly explained.
Verified
Fab website and fabric
I’m always delighted with the fabric I receive
Reply from myfabrics.co.uk
Thank you very much for your great review! We are delighted that you are completely satisfied with us. Your positive feedback motivates us to continue offering the best possible service.
