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graphicsdirect.co.uk
Reviews:

429 reviews in the last 12 months6,787 total reviews  

4.94
Excellent

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Most relevant positive review

3 Jun 2024
 Verified review
I PHONED TIM (FRIENDLY & KNOWLEDABLE) JUST BEFORE CLOSING TIME & HE WAS VERY HAPPY TO ANSWER MY QUESTIONS ON THE AIRBRUSHES. I FOUND HIS INFORMATION VERY HELPFUL & HE DID NOT TRY TO PUSH ME INTO BUYING THE MOST EXPENSIVE ONES. THEN I REVIEWED THE PRODUCTS ONLINE AGAIN, THOUGHT ABOUT THEM & PURCHASED LATER THE EVOLUTION CR PLUS 2 IN 1 & H & S FPC VALVE FOR EASE OF USE WITH NO PROBLEMS. A HIGHLY RECOMMENDED SELLER WITH GREAT PRODUCTS AT GREAT PRICES. I HAD PREVIOUSLY BOUGHT FROM THEM A HUGE PORTFOLIO CASE TO STORE MY THIN PORTABLE SOLAR PANELS TO PROTECT THEM IN TRANSPORT SO GOT DISCOUNT EMAILS VERY OCCAISONALLY THEREAFTER (NOT TOO MANY AS SOME DO). I JUST BOUGHT 3 SWANN MORTON HANDLES & 50 BLADES FOR MY CRAFTING PROJECTS =SEWING, LEATHERWORK, DECOUPAGE, ETC. I AM MAINLY A HOBBY MODEL MAKER SO NO NEED TO BUY A SPRAYBOOTH. I AM NOT REALLY THEIR TYPICAL CUSTOMER BUT THERES SOMETHING FOR EVERYONE.

Most relevant negative review

2 May 2024
 Verified review
I would give them 5* for products, but only 2* because of the postage policy. I paid £14 delivery for a ruler, because we live in the Highland area, BUT, on the mainland. We don’t live ‘over the water’ like Ireland, Channel Islands the Isle of Wight or the Scottish Islands. Standard postage is £4.99. I would buy more from Graphics Direct, but not while they have this postage policy.
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Reviews for graphicsdirect.co.uk

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11 Oct 2024
 Verified review
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Answer by graphicsdirect.co.uk
14 Oct 2024
Hi Lucy Thank you very much for your kind review. We are pleased you were happy with our service . Kind Regards Chris
8 Oct 2024
 Verified review
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Answer by graphicsdirect.co.uk
9 Oct 2024
Hi Richard, Many thanks for taking the time to leave a review for your recent order. We really appreciate this. Kidn Regards Chris
8 Oct 2024
 Verified review
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Answer by graphicsdirect.co.uk
8 Oct 2024
Hi, Many thanks for taking the time to leave a review for your recent order. Regards Chris
JH
John H.
Buxton
10 Sept 2024
 Verified review

Excellent service

Always reliable. My recent order on a Friday, was made with the mounting card shown as 'on order'. I wasn't completely out of stock but wondered how long it would be. However an initial consignment of 75% of the order (via DPD timed delivery) arrived on the Sunday(!) The balance of the order arrived within a few days. Excellent service.
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Answer by graphicsdirect.co.uk
10 Sept 2024
Thank you very much John. We really appreciate your kind words and continued support. Kind regards Chris
22 Sept 2024
 Verified review
Their customer service is 2nd to none. Great communication. I ordered the wrong product. I emailed them got a call and it was all sorted and a credit note issued within days. I was happy to order the correct items through them. They've now got mecas a regular customer.
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Answer by graphicsdirect.co.uk
25 Sept 2024
Hi Nigel, Thank you so much for your very kind words. We really appreciate this. As a small company it makes all the effort we put in worthwhile when we recieve comments like yours. All the very best Chris
1 Sept 2024
 Verified review
I am a retired Architect - still in demand for small projects. Graphics Direct has provided equipment - such as graphic pens and other drawing instruments - which are no longer available on the market. An excellent service - thankyou.
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Answer by graphicsdirect.co.uk
3 Sept 2024
Dear Clive, Many thanks for your kind words and review. We really appreciate your continued support and look forward to seeing you back soon. Kidn regards Chris
29 Sept 2024
 Verified review
I have just made a second purchase within a couple of weeks, for virtually the same items and the same comments apply to this order that I made on the first When I require something that you stock I will be back.
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Answer by graphicsdirect.co.uk
30 Sept 2024
Hi Anthony, Thanks again for your kind words and continued support. We really appreciate this. Regards Chris
5 Sept 2024
 Verified review
Fast delivery and well packaged for posting. All items received without any problems. This was my second order as the prices are excellent and I will definitely be ordering from them again.
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Answer by graphicsdirect.co.uk
6 Sept 2024
Hi Karen, Thank you very much for you kind words and review. We appreciate your continued support and look forward to seeing you back soon. Kind Regards Chris
25 Sept 2024
 Verified review
Fast and efficient service. Also very cooperative with delivery, as we were going to be away when originally scheduled so our item was held for a week. This worked perfectly
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Answer by graphicsdirect.co.uk
25 Sept 2024
Hi Paul, Thank so much for your kind words and review. Much appreciated. I am pleased everything worked out well. Kind regards Chris
13 Sept 2024
 Verified review
I was impressed with the speed in which the products were readied, dispatched and delivered, well packaged and an excellent product at a good price.
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Answer by graphicsdirect.co.uk
16 Sept 2024
Hi Anthony, Thanks so much for your kind words and review. As a small buisness this mean a lot to us. I hope you enjoy using your fineliners. Kind Regards Chris
28 Sept 2024
 Verified review
These guys had exactly what I needed when other shops didn’t. Shipping was fast and the pens I ordered were perfect. Would recommend.
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Answer by graphicsdirect.co.uk
30 Sept 2024
Hi Sarah, Thank you very much for your kind words and review. We are pleased you were happy with our service and look forward to helping you out again soon. Kind Regards Chris
23 Sept 2024
 Verified review

Good service and speedy delivery

I ordered the H&S Infinity airbrush and it was delivered next day. The included quick coupler was a nice bonus. Airbrush is superb
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Answer by graphicsdirect.co.uk
25 Sept 2024
Hi William, Thanks very much for you kind words and review. I hope you enjoy your new airbrush. Cheers Chris
11 Sept 2024
 Verified review

Fast Delivery good price

Fast Delivery, packaged well and good price what more can you ask you, will be coming back. Thank you
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Answer by graphicsdirect.co.uk
12 Sept 2024
Hi Sushil, Many thanks for your kind words and 5* review. We hope you enjoy your Drawing Board and look forward to seeing you back soon. Kidn Regards Chris
16 Sept 2024
 Verified review
Easy to order, always helpful with any queries and quick delivery of goods. Good quality products.
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Answer by graphicsdirect.co.uk
17 Sept 2024
Hi Joanne, Many thanks for your kind words. We really appreciate your continued support and look forward to hearing from you soon. Kidn Regards Chris
25 Sept 2024
 Verified review
I found their service quick and efficient. In answer to your question - reduce the postage
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Answer by graphicsdirect.co.uk
27 Sept 2024
Hi, Thank you for your kind words and review on your recent order. We are looking at other postage options for small items in the near future. Kind regards Chris
24 Sept 2024
 Verified review
I ordered one day and received the item the following day. The service was impeccable
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Answer by graphicsdirect.co.uk
25 Sept 2024
Dear Jean, Thank you so much for your kind words and review. I hope you enjoy your new drawing board. All the Best Chris
20 Sept 2024
 Verified review
Knowledgeable owner sharing useful advice; decent prices; prompt delivery.
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Answer by graphicsdirect.co.uk
25 Sept 2024
Dear Jean- Yves, Thank you for your kind words and review. We really appreciate your continued support. Kind Regards Chris
24 Sept 2024
 Verified review

Well done

Arrived safe well packaged and very good delivery time spot on
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Answer by graphicsdirect.co.uk
25 Sept 2024
Hi John, Thanks very much for your kind words and review. Much appreciate from all of us here. Cheers Chris
27 Sept 2024
 Verified review
Quick delivery, safely packaged and as described, thank you.
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Answer by graphicsdirect.co.uk
27 Sept 2024
Hi, Thank you for taking the time to leave your kind words and review for your recent order. As a small family business we really appreciate this. Kind regards Chris
SL
stephen l.
near coleshill
27 Sept 2024
 Verified review
Great products, well priced and delivered on time.
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Answer by graphicsdirect.co.uk
27 Sept 2024
Hi Stephen, Thanks very much for your kind words and review. We are pleased you were happy with our service. Kind Regards Chris