platinum.co.uk- Logo - reviews

platinum.co.uk
Reviews:

808 reviews in the last 12 months2,434 total reviews  

4.94
Excellent

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Top positive review

15 Aug 2023
 Verified review
Highly recommend Platinum dog food to everyone. I'm a fussy dog owner when it comes to dog food, when I was researching what are the top recommended dog foods, I found that most foods that advertise as the best for your dog are often mostly cereals and full of additives and lack in the actual percentage of categories that dogs require for a healthy diet. Platinum has been the best choice I've made for my pooch so far, being a working cocker spaniel, she is sensitive skinned and doesn't require any additions to her craziness. Having suffered with her skin since I picked her up as a pup (now 3yrs old) and trying what I thought was more suitable foods, we haven't had a single flare up with her skin since using Platinum and her coat is finally in much better condition. Her bowel movements are much better also and have been stable since making the change. Which shows me she is getting everything she needs from this food with quality ingredients. Anytime I have contacted them direct they have been promt and professional with their responses, nothing is a issue! Delivery is also spot on, I've been using this food for almost a year now and every time I order its usually delivered within 3 days. All in all, super happy pup who cries at me with excitement for food time and a super happy customer!

Top negative review

16 May 2023
 Verified review
Great food, terrible website. Trying to log in (which you are forced to do) with a password reset takes a good hour away from your life. If I could buy this food elsewhere, I would. As it stands I'm thinking of changing dog food brand simply because of the hassle involved in purchasing from this site.
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Reviews for platinum.co.uk

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30 Jan 2024
 Verified review

High quality and efficient

Always efficient delivery, high-quality products. Easy to use website making ordering a great experience.
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5 days ago
 Verified review

Dogs love the food

Well the dogs love the food but this order has not reached us yet. Fingers crossed it gets here soon as we are nearly out. One dog is on a diet and the other has just graduated to adult formula. Great that it is easy to weigh out their individual portions.
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10 days ago
 Verified review
Delivery on time when the box arrived the bag containing the dry food was damaged so I called their freephone number and was asked to send a photo which I did. Within minutes confirmation of a new bag being sent was delivered m.
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27 Jan 2024
 Verified review
It’s been 2 years when I discovered platinum dog food and still can tell best quality food my doodle loves it every day Value for money! Not cheap but worth it every penny!!
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26 Jan 2024
 Verified review

Good quality cat biscuits.

I received a sample of the cat biscuits in a treat box, tried and found one of my cats likes them. I ordered more from Platinum, they came quickly and he is enjoying them!
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JW
Joanna W.
Huddersfield
6 days ago
 Verified review
Our very fussy dog loves Platinum dry food and clears his bowl at every meal, which is the first time in 7 months, since he came to live with us.
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6 Feb 2024
 Verified review

Quick delivery

I called to confirm when it would be dispatched. Ordered just before 2 on Fri and it was delivered by 12 on Sat. My fussy pup is loving it 😍
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LS
Liz S.
Derby
20 hours ago
 Verified review
It was my first delivery and it came really quickly and there were 2 cat toys in there which I thought was a nice touch
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5 Feb 2024
 Verified review
Had platinum biscuits in puppy bag from breeder. Just simply changed from puppy to adult. Quick delivery Excellent
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25 Jan 2024
 Verified review
Never miss an order, delivery quick and efficient. Most importantly, my dog loves the food and is thriving.
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3 days ago
 Verified review

Doggies Happy

The speed of receiving my order and the quality fabulous. More importantly the dogs love their treats.
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8 days ago
 Verified review

Fast Delivery

The delivery service is excellent and only took 2 days from ordering to receipt of goods. Thank you.
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9 days ago
 Verified review
Great to be able to get a sample. Dog loved it and order of subsequent food arrived very quickly.
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6 Feb 2024
 Verified review
Super quick delivery, brilliant product that my dog loves and keeps him fit and healthy
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9 Feb 2024
 Verified review
Excellent product. Lovely small sized pieces. Speedy delivery. Easy navigated site.
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30 Jan 2024
 Verified review
good and friendly shop, our dog likes the dry food, but not the wet one
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CH
Caroline H.
Midlands
7 days ago
 Verified review
Arrived within 24. Hours , really great food my dog loves it !
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9 days ago
 Verified review
Super quick post, dogs simply love it and it smells great too
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NB
Nick B.
Sandgate
30 Jan 2024
 Verified review
Superb food, eaten straight away by two very choosy dogs
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29 Jan 2024
 Verified review

Good quality

Food is great quality and my golden retriever loves it.
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