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Most relevant positive review
24 Nov 2023
Verified review
I particularly like how well-packaged the unit was. Although DPD couriers handled it very well, I think it could've withstood a minor drop. It used some unusual shaped cushioning, moulded to the exact sizes of both the unit and the shipping container. As such, it's probably reusable for cushioning different equipment, during reorganising storage etc.
I also liked how the unit worked instantly upon being powered up etc. That should be normal, but it's still always nice when products behave.
I think they could improve with giving customers an estimated despatch date, rather than having to dig around in the FAQs for the info. They also had a glitch logging in to my account: First try produced random/irrelevant error messages, but if I ignored those and clicked the login button a second time, that succeeded.
The only gripes I could find are minor, and they sold me a high-spec product at a very low price.