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Top positive review
21 Jun 2023
Verified review
Prices and availability are often the best for some of the brands that I like, so this isn’t my first time using Alpinetrek.
On this occasion I bought and returned some shoes as they were a little tighter than expected, however the refund was issued without and problems and I ordered another size.
They’re a little slow and I suppose my only complaint would be that they use a ‘co.uk’ address when goods are actually shipped from Central Europe. Yes, the expected shipping time IS stated so they’re not doing anything wrong but one of the main reasons that people choose to buy from ‘co.uk’ sites is that they assume shipping will be swift. I feel that it’s a little misleading.
They also exclusively use EVRI. Thankfully my experience this time was positive and I appear to have a a good local driver but I would never choose a site using Evri if I could find the same product for a competitive price elsewhere, it’s not worth the risk
I returned vidda pro trousers, I printed off the label they provided, it was collected by royalmail. I have tracking data and screenshots I gave them to show the package was picked up and delivered to their UK depot. The package now appears to be lost in the system, and I have no received a refund after waiting a month. Very disappointed. I couldnt recommend this retailer, first time shopping online in 20 years I have run into such an issue. Avoid.
Happy with my purchase good deal on tyres. Only thing didn't realise this is not a uk company bit confusing having a co.uk site so delivery will take a bit longer if you need quickly
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1 May 2023
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1 May 2023
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30 Apr 2023
Verified review
Sweet Protection knee pads.
Good price.
Much, much better quality than the Alpine Stars previous knee/shin pads thatey replaced.
Hind sight is a good thing. Thoroughly recommend Sweet Protection pads.
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30 Apr 2023
Verified review
My order was cancelled with no explanation. I found out when money was refunded
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Answer by Alpinetrek.co.uk
8 Nov 2023
Hello and thank you for your feedback!
We're sorry that your experiences with our shop didn't
meet your expectations. We are constantly working on the optimization.
Best regards, Alpinetrek.co.uk
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