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Top positive review
21 Jun 2023
Verified review
Prices and availability are often the best for some of the brands that I like, so this isn’t my first time using Alpinetrek.
On this occasion I bought and returned some shoes as they were a little tighter than expected, however the refund was issued without and problems and I ordered another size.
They’re a little slow and I suppose my only complaint would be that they use a ‘co.uk’ address when goods are actually shipped from Central Europe. Yes, the expected shipping time IS stated so they’re not doing anything wrong but one of the main reasons that people choose to buy from ‘co.uk’ sites is that they assume shipping will be swift. I feel that it’s a little misleading.
They also exclusively use EVRI. Thankfully my experience this time was positive and I appear to have a a good local driver but I would never choose a site using Evri if I could find the same product for a competitive price elsewhere, it’s not worth the risk
I returned vidda pro trousers, I printed off the label they provided, it was collected by royalmail. I have tracking data and screenshots I gave them to show the package was picked up and delivered to their UK depot. The package now appears to be lost in the system, and I have no received a refund after waiting a month. Very disappointed. I couldnt recommend this retailer, first time shopping online in 20 years I have run into such an issue. Avoid.
Easy shopping experience, great choice and great value.
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8 days ago
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8 days ago
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Answer by Alpinetrek.co.uk
8 days ago
"
Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek!
"
8 days ago
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Answer by Alpinetrek.co.uk
8 days ago
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek!"
8 days ago
Verified review
Efficient and quick
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Answer by Alpinetrek.co.uk
8 days ago
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek!"
9 days ago
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Answer by Alpinetrek.co.uk
8 days ago
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek!"
9 days ago
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Answer by Alpinetrek.co.uk
8 days ago
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek!"
9 days ago
Verified review
Easy website to use. lots of information on each product. Good price for items
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Answer by Alpinetrek.co.uk
8 days ago
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek!"
9 days ago
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Answer by Alpinetrek.co.uk
8 days ago
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek!"
9 days ago
Verified review
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Answer by Alpinetrek.co.uk
8 days ago
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek!"
9 days ago
Verified review
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Answer by Alpinetrek.co.uk
8 days ago
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek!"
10 days ago
Verified review
climbing shoes, chalk and shoe deodorisers
second time ordering with alpine trek, been seamless both occasions with product arriving quickly with regular updates on its whereabouts emailed to me. would recommend
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Answer by Alpinetrek.co.uk
8 days ago
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek!"
10 days ago
Verified review
The price was good the choice of what I was after was good, the website was easy and you delivered as advised. As far as I am concerned I don’t see ant need for improvement.
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Answer by Alpinetrek.co.uk
8 days ago
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Alpinetrek!"
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