Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
21 Jun 2023
Verified review
Prices and availability are often the best for some of the brands that I like, so this isn’t my first time using Alpinetrek.
On this occasion I bought and returned some shoes as they were a little tighter than expected, however the refund was issued without and problems and I ordered another size.
They’re a little slow and I suppose my only complaint would be that they use a ‘co.uk’ address when goods are actually shipped from Central Europe. Yes, the expected shipping time IS stated so they’re not doing anything wrong but one of the main reasons that people choose to buy from ‘co.uk’ sites is that they assume shipping will be swift. I feel that it’s a little misleading.
They also exclusively use EVRI. Thankfully my experience this time was positive and I appear to have a a good local driver but I would never choose a site using Evri if I could find the same product for a competitive price elsewhere, it’s not worth the risk
I returned vidda pro trousers, I printed off the label they provided, it was collected by royalmail. I have tracking data and screenshots I gave them to show the package was picked up and delivered to their UK depot. The package now appears to be lost in the system, and I have no received a refund after waiting a month. Very disappointed. I couldnt recommend this retailer, first time shopping online in 20 years I have run into such an issue. Avoid.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for Alpinetrek.co.uk
Filter
Rating
Sort by
Latest first
13 days ago
Verified review
Report review
13 days ago
Verified review
Report review
2 May 2024
Verified review
THE PRODUCT IS GREAT QUALITY AND JUST AS DESCRIBED; THE DISCOUNT WAS GOOD AND THE SHIRT ARRIVED IN PERFECT CONDITION IN GOOD TIME WITH A TROUBLE-FREE DELIVERY
I struggled yesterday trying to place this order eventually giving up. This morning I have had a lot better experience and placed the order without any problems. Thank you
Report review
1 May 2024
Verified review
You order it, you are kept up to date when it's on its way it arrives.
Its what you ordered.
Perfect
Report review
1 May 2024
Verified review
Great kit
Report review
1 May 2024
Verified review
Straightforward, good value and polite
Report review
30 Apr 2024
Verified review
Report review
30 Apr 2024
Verified review
Good service
Report review
30 Apr 2024
Verified review
Easy ordering process
It was very easy to place an order, there was regular communication and I am happy with my purchase.
The only thing was that I didn’t know when the driver was going to deliver the package. Evri did not send me a time slot.
Report review
30 Apr 2024
Verified review
Easy to do
Report review
30 Apr 2024
Verified review
Report review
29 Apr 2024
Verified review
Quick delivery, great customer service
Quick delivery and their customer service is really good!
Ordering and arrival of the product was in line with the timescales. The product pictures gave a good reflection of the item. Not the first time I have shopped with them and will definitely be back. I do like the unique European brands they offer.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.