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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
15 Mar 2024
Verified review
Having never bought from them I am looking forward to doing so againn
Having never bought from Vintage before. Wow simply wow. The advice on the website was terrific albeit I did ask CoPilot about what 92 points meant. The price was amazing, I wish I had bought more given that I am giving all 5 bottles away as presents. This is a reminder of why Internet shopping is so good when you stop bothering with amazon. Shipping was perfect, as can be seen by the pictures. every bottle was in air padding, the bottom the box was padded , instruction were printed big on the outside of the box, DHL dropped it literally by my bed (i am disabled). Next time I am buying alcohol as a present I am starting by looking at you. Thoroughly, thoroughly recommended. Kate
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Answer by vintagewineandport.co.uk
18 Mar 2024
Dear Kate,
Thank you very much for taking the time to leave us with your lovely review. We are so pleased to hear that you are happy with our products and services. We do hope that all of your recipients enjoy their lovely gifts and please don't forget to use your discount code as a returning customer on your next order!
Kind regards,
Vintage Wine and Port
17 Feb 2024
Verified review
Maybe spoiled for choice.
With prices to suit all pockets and a (probably) unsurpassed range of goodies, what more can you ask for!
I use this company occasionally - few times per year. Always pleased especially with some the bin ends.
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Answer by vintagewineandport.co.uk
19 Feb 2024
Thank you very much Norman for your kind five star rating and repeat custom! We are so pleased to hear that you are happy with our site and products.
Kind regards,
Vintage Wine and Port
12 Mar 2024
Verified review
Great selection of products, all good quality and with unbeatable prices.
I particularly like the tag on each bottle that describes the wine.
100% recommended.
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Answer by vintagewineandport.co.uk
12 Mar 2024
Thank you very much for taking the time to leave us with your five star review. We are so pleased to hear that you are happy with our range of products and the attention to detail!
Kind regards,
Vintage Wine and Port
15 Feb 2024
Verified review
Good choice of port and ordering process
Easy to place order and delivery was quick. The packaging ensured there were no breakages along the way. Good choice of ports on their website.
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Answer by vintagewineandport.co.uk
15 Feb 2024
Thank you for your five star rating and review. We are very pleased to hear that you found our website to be user friendly and you are happy with our services.
Kind regards,
Vintage Wine and Port
3 Mar 2024
Verified review
recommend
excellent delivery, great choices on web site, i've used this company several times with no problems. Thankyou.
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Answer by vintagewineandport.co.uk
4 Mar 2024
Thank you very much for your kind five star review and feedback, we are so pleased to see a happy returning customer!
Kind regards,
Vintage Wine and Port
7 Mar 2024
Verified review
Customer service on line was very good and able to discuss my purchase requirements and help with suggestions
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Answer by vintagewineandport.co.uk
7 Mar 2024
Thank you very much Charles for your kind five star review. Our customer service team is always happy to help where we can and we do hope you enjoy your order!
Kind regards,
Vintage Wine and Port
26 Feb 2024
Verified review
Great customer service, I wanted to buy wine for my brothers 50th and they gave great advice. Thank you.
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Answer by vintagewineandport.co.uk
27 Feb 2024
Thank you very much for your kind five star review and feedback. Our wine expert here is always happy to advise and we do hope your brother enjoys his lovely gift!
Kind regards,
Vintage Wine and Port
12 Mar 2024
Verified review
Good selections of product ranges. Useful advices from customer service. On time delivery.
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Answer by vintagewineandport.co.uk
12 Mar 2024
Thank you for your five star rating, we are very pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
12 Mar 2024
Verified review
Lovely drinks, very well packaged in biodegradable material and timely delivery.
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Answer by vintagewineandport.co.uk
12 Mar 2024
Thank you very much for your kind five star review! We are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
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