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Top positive review
2 Feb 2024
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As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
12 days ago
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Answer by vintagewineandport.co.uk
12 days ago
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
12 days ago
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Answer by vintagewineandport.co.uk
12 days ago
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
13 days ago
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Answer by vintagewineandport.co.uk
13 days ago
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
13 days ago
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Answer by vintagewineandport.co.uk
13 days ago
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
30 Apr 2024
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30 Apr 2024
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
29 Apr 2024
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Answer by vintagewineandport.co.uk
29 Apr 2024
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
29 Apr 2024
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Answer by vintagewineandport.co.uk
29 Apr 2024
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
29 Apr 2024
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Answer by vintagewineandport.co.uk
29 Apr 2024
Thank you for taking the time to leave us with a five star rating!
Kind regards,
Vintage Wine and Port
25 Apr 2024
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Answer by vintagewineandport.co.uk
26 Apr 2024
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
24 Apr 2024
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Answer by vintagewineandport.co.uk
24 Apr 2024
Thank you for leaving us with a five star rating!
Kind regards,
Vintage Wine and Port
23 Apr 2024
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Answer by vintagewineandport.co.uk
24 Apr 2024
Thank you for your kind five star rating!
Kind regards,
Vintage Wine and Port
22 Apr 2024
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Answer by vintagewineandport.co.uk
24 Apr 2024
Thank you very much for your kind five star rating!
Kind regards,
Vintage Wine and Port
22 Apr 2024
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Answer by vintagewineandport.co.uk
22 Apr 2024
Thank you very much for your five star rating and comments!
Kind regards,
Vintage Wine and Port
21 Apr 2024
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Answer by vintagewineandport.co.uk
22 Apr 2024
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
20 Apr 2024
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Answer by vintagewineandport.co.uk
22 Apr 2024
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
17 Apr 2024
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Answer by vintagewineandport.co.uk
18 Apr 2024
Thank you very much for your kind five star rating!
Kind regards,
Vintage Wine and Port
17 Apr 2024
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Answer by vintagewineandport.co.uk
17 Apr 2024
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
17 Apr 2024
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Answer by vintagewineandport.co.uk
17 Apr 2024
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
15 Mar 2024
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Having never bought from them I am looking forward to doing so againn
Having never bought from Vintage before. Wow simply wow. The advice on the website was terrific albeit I did ask CoPilot about what 92 points meant. The price was amazing, I wish I had bought more given that I am giving all 5 bottles away as presents. This is a reminder of why Internet shopping is so good when you stop bothering with amazon. Shipping was perfect, as can be seen by the pictures. every bottle was in air padding, the bottom the box was padded , instruction were printed big on the outside of the box, DHL dropped it literally by my bed (i am disabled). Next time I am buying alcohol as a present I am starting by looking at you. Thoroughly, thoroughly recommended. Kate
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Answer by vintagewineandport.co.uk
18 Mar 2024
Dear Kate,
Thank you very much for taking the time to leave us with your lovely review. We are so pleased to hear that you are happy with our products and services. We do hope that all of your recipients enjoy their lovely gifts and please don't forget to use your discount code as a returning customer on your next order!
Kind regards,
Vintage Wine and Port
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