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Farrar & Tanner
Reviews:

92 reviews in the last 12 months92 total reviews  

4.64
Excellent

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Most relevant positive review

19 Dec 2023
 Verified review
Excellent service. Bought product as gift so can not review it fairly. F&T made the purchase easy and I paid for express delivery and received it very quickly.

Most relevant negative review

28 Dec 2023
 Verified review
The quality of the product is very poor compared to what I was expecting. I would not recommend the chess board to someone else. The pictures on the website are nice but the products do not meet my expectations for a product of that price
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Reviews for Farrar & Tanner

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14 Dec 2023
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13 Dec 2023
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11 Dec 2023
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8 Dec 2023
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7 Dec 2023
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23 Nov 2023
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21 Nov 2023
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14 Oct 2023
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30 Sept 2023
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28 Dec 2023
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The quality of the product is very poor compared to what I was expecting. I would not recommend the chess board to someone else. The pictures on the website are nice but the products do not meet my expectations for a product of that price
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Answer by Farrar & Tanner
2 Jan 2024
Hi Marie, Thank you for taking the time to leave a review. I'm sorry to hear that you aren't happy with the quality of the travel set. I can see you haven't contacted us regarding this, so I have emailed you the information for our returns service. Kind Regards, Jamie Farrar and Tanner
3 Jan 2024
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Product Never Came
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Answer by Farrar & Tanner
4 Jan 2024
Hi Kathrin, Thank you for your review, I apologise for the parcel not arriving as expected, and will follow up shortly with an email to resolve this. Kind Regards, Jamie Farrar and Tanner
31 Jan 2024
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Answer by Farrar & Tanner
1 Feb 2024
Dear Sarah, Thank you for your review, I'm sorry to see the 1 star review, and have emailed you to ask if there is anything that we can do to assist. You emailed us on the 22nd of January asking to return your order for a refund, and we responded a day later with our return information. Kind Regards, Jamie Farrar and Tanner