Acer Store UK- Logo - reviews

Acer Store UK
Reviews:

1,102 reviews in the last 12 months4,766 total reviews  

4.72
Excellent
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Most relevant positive review

4 Jan 2024
 Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.

Most relevant negative review

16 May 2024
 Verified review
Very slow responding website. Discount code did not work properly. Price increased when discount code applied! Chris from sales will now have to refund me so I get the correct discount. This purchase was a trial and hoping to buy several more laptops, but unfortunately your website is abysmal. While trying to order, I was blocked because phone number flagged up as invalid format, but no other useful information as to what was wrong. Took 7 trials before that was sorted, and even Chris could not help. The problem turned out to be that it can't accept any spaces between the digits. Never had that problem on any website yet. Wasted over an hour and a half, for an order that should have taken 5 minutes. I am hoping that you get these issues resolved quickly, because I want to be a regular customer for your products. But I have my concerns. As a company selling IT products you have no excuse for the abysmal performance of your website. Feedback is only good if it is acted upon. I sincerely hope you can make a significant improvement on your website and discount codes fast!! I will be checking soon.
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Reviews for Acer Store UK

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18 Jan 2024
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Answer by Acer Store UK
19 Jan 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
17 Dec 2023
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Answer by Acer Store UK
18 Dec 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
26 Nov 2023
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Answer by Acer Store UK
4 Dec 2023
Dear customer, Thank you for your rating, your opinion is important to us. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
3 Nov 2023
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Answer by Acer Store UK
6 Nov 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are sorry your Acer product did not meet your expectations. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
1 Nov 2023
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Answer by Acer Store UK
3 Nov 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store