Trustmark
Certified since: Jun 18, 2018Valid
Verified identity
Encrypted data transfer
Clear ordering process
Trusted Shops Buyer Protection
This company offers Trusted Shops’ buyer protection up to £2,500. Find out
Review summary
Customers praise the extensive and unique range of cards and gifts available, highlighting the variety for all occasions and distinctive designs. Fast and reliable delivery is frequently mentioned, with orders consistently arriving within expected timeframes. The high quality and craftsmanship of the cards and gifts are consistently remarked upon, with many describing the items as beautiful, sturdy, and well-made. Packaging is often described as careful and protective, ensuring items arrive in excellent condition. Customer service stands out as friendly, responsive, and proactive, with staff going out of their way to resolve issues and personalize the experience. Many customers also appreciate the reasonable and competitive pricing, noting good value for money. Most find the website and ordering process easy and straightforward. A few customers mention occasional issues with packaging and difficulties with specific checkout steps during the ordering process.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsLove Kate's
(9)
(4)
(12)
(54)
(1189)
Verified
Amazing customer service! Fantastic company!
Only just found this online shop and am so glad I did! The cards are absolutely beautiful and what was so nice was that I was able to use my 15% welcome discount on sale cards that I had ordered. I also received a special offer free card which was absolutely beautiful. I messaged to say thank you and received the loveliest personal response. Very rare to find a company with such amazing customer service! Fantastic company!
Verified
So glad I stumbled upon this website
Really great selection of different cards & gifts. Packaged with care. Got some beautiful cards (peacock especially nice) and some quirky christmas cards, I ordered a few of the bottle ones, on arrival they didn't look too special, however when I had the time to look properly and open 1 it was fabulous. Can't wait for the feedback from recipients.
Verified
Unique cards
Everything I have received from you has been lovely You hsve a very good company who take pride in what they do snd treat customers very well. Your cards are very different from thr general run of cards which is why I like them.Everything is tasteful.As zu have said your cards have lovely designs thar are different from other companies.You do everything well but if you want a suggestion you could make cards a little bit bigger one or two centimetres each way.
Verified
Great customer service
I ordered a balloon with a pop up card in a box, but had forgotten to write a message to be put in the card, I was pleasantly surprised when I got a phone call , asking what I’d like put on the card, it was a really nice thing to do and saved my embarrassment. All was delivered in time for my wife’s birthday, which was only 3 days away. Very professional, with excellent service.
Verified
Extremely impressed with this company. Very user friendly website and a welcome message on receipt of my order which I have not been used to.
I managed to find the cards I required by providing the minimal information yet the cards I was looking for popped up in seconds.
I will definitely recommend this company to friends, colleagues and family.
I am a freelance lawyer so I will certainly be visiting the site on a regular basis for all types of cards especially around Christmas.
Thank you for such an amazing choice of cards, efficient service and prompt response and delivery.
Where have you been all my life?
Many thanks Alison FCIlex
Verified
Great service.
The teddy i ordered for my daughters birthday
Came with the wrong top on
I emailed them straight away for a reply the following day due to me emailing on a sunday. They sent the replacement top that should have come on my teddy the following day no problems.
Thank you
Verified
Really pleased with my gorgeous Tin of birthday biscuits i ordered for my daughter in laws birthday, The tin is just right for someone who loves anything to do with Peanut and co, and so appt for a birthday, im sure the biscuits will be delicious when she opens them. The tin will be lovely to keep things in after the biscuits are eaten. I t came promptly, well packaged, and i thought the price was good, as you can tell im well impressed
Verified
Special Birthday Card for a Gentleman Who Will Be 106 in August
I am beyond delighted with this special birthday card and equally more than impressed with your business acumen. The way this special envelope was packed clearly with love and care. You say, can we do better, I say no, please keep doing what you're doing.
A truly professional Company which is so refreshing in these times and I am sending you my sincere gratitude for your super elegant merchandise. This is a new website for me and I am so grateful that I found you and above all you did not disappoint.
Kindest Regards
Heather Pollard Allestree DERBY DE22 2RY
Verified
Excellent card toppers
I have ordered quite a few card toppers from love Kate and have been really impressed with all of them. The quality is superb and very good value for money.
I now only order from this company as I have loved every single item.
They come quickly and packaged well.
I have even received a free card for placing my order with them.
I would highly recommend this company
Verified
First, but not our last order
Their website is easy to navigate with a good choice of products. Prices are awesome The cards with a hidden drawer of chocolates are so inventive. We sent one of these to our Gt.Nephew for his 6th birthday and he was thrilled. His Mum said "those little boxes are just so cute". Having the option of a message being handwritten was superb. Much better than a printed one. We're really happy with Love Kates and will be back for more soon.
Verified
Love, Love Kates
I've used Love Kate's a few times and am impressed by the variety of high quality cards that are available. Each recipient has really loved the cards I've chosen. Ordering process is easy and cards delivered in good time.
Verified
Unique 3D Cards
Great choice of cards, which are very well finished. Quality 3D effects on most cards. Good range of reasonably priced gifts. Easy to use ordering system, so you never inadvertently send your cards to yourself. Fair postage costs and quick execution of order. Use of handwritten text to help personalise the card.
Verified
My last order was delayed by Royal Mail and didn't arrive in time to be given at the correct time. I let LK's know that Royal Mail let us both down and they responded immediately. Their positive response resulted in outstanding customer service. LK's is an excellent small business with good products and service. I can't recommend them highly enough.
Liz
Verified
Very unusual unique designs. Everyone that receives these cards are amazed how elaborate they are and very happy with them. Nothing else like them on the market. Would highly recommend for that special person
Verified
Easy to find cards I wanted & cards arrived promptly in quality packaging to keep them in perfect condition. Recommended! (Since many retailers stopped with musical & 'voiced' humorous cards this is a strong source for those.
Verified
90th Birthday card - EXCELLENT
Ordered a 90th Birthday card for a very special lady & was more than pleased on its arrival. It’s even more lovely than expected!! Excellent service too.
I’m sure I’ll be ordering from Love Kates in the future.
Many thanks
Verified
Great Customer Service.
Great Customer Service prior to ordering. This was my second order and I was just as pleased as the first! Excellent choice of cards and fantastic delivery in a lovely box.
Thank you very much.
Verified
Great choice, speedy delivery.
Huge choice of greetings cards at a good price if you can save up or join forces with a friend to buy six or seven in one go.
Robust packaging meant cards arrived in pristine condition.
Verified
I have bought these quilling cards twice now. I could get them in the USA and this is the only place I can find them in uk which is great as I have friends who collect and frame them. Hope you get more designs and Christmas cards also.
Verified
My A5 softcover lined journal is perfect. Exactly as described. Arrived quickly and was well packed. I even got a first order discount. I’m very happy with my purchase.
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +448001777255
- www.lovekates.co.uk
- happytohelp@lovekates.co.uk
- Newquay, Cornwall, GBR
About
Find the perfect greeting card, browse a range of special gift ideas. Gift-wrapping and card hand-writing services available. Easy ordering with fast delivery