Snowtrax Ski & Snowboard StoreReviews:
216 reviews in the last 12 months2,282 total reviews
Excellent
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Top positive review
11 Dec 2023
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The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
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Top negative review
26 Feb 2024
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Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store
20 Apr 2024
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Very happy with product. Quick dispatch and quick refund for exchanges items.
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24 Apr 2024
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Great range of equipment . Friendly efficient staff. Reliable.Good prices!
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19 Apr 2024
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Quick service and very helpful when I had technical questions
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12 days ago
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Quick delivery. Easy to order. Helpful informative website.
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14 Apr 2024
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Perfect service when buying my new skis and bindings.
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24 Apr 2024
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Quick service, good price as advertised no issues
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26 Apr 2024
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Good communication
Great price
Rapid delivery
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18 Apr 2024
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Staff very helpful and efficient
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26 Apr 2024
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Quick delivery
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5 days ago
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6 days ago
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27 Apr 2024
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25 Apr 2024
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23 Apr 2024
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18 Apr 2024
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16 Apr 2024
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14 Apr 2024
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24 Apr 2024
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muy decepcionado con la compra puesto que una vez pagados los gastos de aduana(por supuesto (nadie te advierte de eso), el pantalón sale mucho mas caro que en cualquier otro sitio. Se paga dos veces impuestos.
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27 Mar 2024
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Very good service
Ordered one evening, despatched next morning, delivered (to Aberdeenshire) next day so all very efficient and a 5 star service.
On this occasion I would have been happy with a free/slower delivery service as £3 delivery for a £5 order isn't great - but £3 is less than it would cost me to drive to a shop and park so I shouldn't complain!
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16 Mar 2024
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Excellent customer service. Nick was so helpful and knowledgeable. I felt really comfortable buying on line and had better advice than from many stores face to face. I am delighted. Thank you
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