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Top positive review
11 Dec 2023
Verified review
The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store
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2 days ago
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Fast efficient service. Clear instructions regarding fitting the binding on skis.
Very happy to return to buy again
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2 days ago
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2 days ago
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2 days ago
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2 days ago
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Very good service
Ordered one evening, despatched next morning, delivered (to Aberdeenshire) next day so all very efficient and a 5 star service.
On this occasion I would have been happy with a free/slower delivery service as £3 delivery for a £5 order isn't great - but £3 is less than it would cost me to drive to a shop and park so I shouldn't complain!
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5 days ago
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6 days ago
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Order as expected and fast deluvery
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7 days ago
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Superb service from Snowtrax!
Superb service from Snowtrax. Great price for my gloves and super quick delivery, can’t fault them.
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8 days ago
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Very good service
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9 days ago
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Excellent. Will use again.
Never heard of Snowtrax before but everything was delivered on time and neatly packaged. Will be using again. Thank you.
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9 days ago
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Great quick excellent service. Used a few times and will go back as always cheapest.
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9 days ago
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Great service. Excellent turnaround time and nice selection of equipment. Many thanks!
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10 days ago
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11 days ago
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Fantastic service, great communication, and fast postage thank you
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