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11 Dec 2023
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The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store
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2 Jul 2024
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Good customer service and fast delivery
Great customer service and really quick and easy process to order skis. Received my skis with bindings in less than a week. They also answered my questions quickly, I’d highly recommend.
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5 days ago
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Great price. Good communication on delivery.
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11 Jul 2024
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1 Jul 2024
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5 Jun 2024
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Definitely Recommend
Snow trax have met my orders on 2 occasions and delivered promptly and well packaged.
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Answer by Snowtrax Ski & Snowboard Store
14 Jun 2024
Thanks so much for your purchases John!
26 Jun 2024
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Super speedy service. Full range of stock.
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18 Jun 2024
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10 Jun 2024
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5 Jun 2024
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30 May 2024
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16 May 2024
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Love the you tube videos which brought me to the shop, brought ski's and they were proactive in asking me about binding fitments. great followup and quick delievery
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Answer by Snowtrax Ski & Snowboard Store
14 Jun 2024
Yes! This is what we love to hear Sean! We'll be shooting another batch of Review videos for the 2025 Winter products soon.
2 May 2024
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Quick delivery. Easy to order. Helpful informative website.
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Answer by Snowtrax Ski & Snowboard Store
14 Jun 2024
Thanks Alison!
24 May 2024
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Great service, quick delivery and item well packaged.
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Answer by Snowtrax Ski & Snowboard Store
14 Jun 2024
Thanks Mike! We hope you'll consider shopping with us again in the future!