Snowtrax Ski & Snowboard StoreReviews

: 1,424Excellent

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Snowtrax Ski & Snowboard Store- Logo - reviews
Snowtrax Ski & Snowboard Store- Logo - reviews

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Snowtrax Ski & Snowboard Store - Ski & Snowboard Equipment, Clothing & Accessories

Discover the latest Ski & Snowboard Equipment, Clothing and Accessories, from the UK's largest Independent Ski & Snowboard Store. Stocking the biggest ski and snowboard brands, with Free Expert advice & outstanding customer service.
Contact
ISEARD HOLDING LTD
Matchams Lane
BH23 6AW Christchurch
United Kingdom
Trade register
United Kingdom 03469223
Authorised representative
Nick Warne

Reviews for Snowtrax Ski & Snowboard Store

4.91/5.00
Excellent
How is the rating calculated?

364 reviews in the last 12 months

95 %
4 %
3 stars
0 %
< 1 %
1 %
1,424 total reviews

What other customers say about their experience with Snowtrax Ski & Snowboard Store

2 days ago
Prompt delivery. Easy to navigate website.
 Verified review|
4 days ago
Excellent shop. Happy with everything. Will definitely be the first shop I look at for winter requirements.
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7 days ago
Second purchase of skis in a week and this time delivery was better than previous shocking experience. UPS still won’t commit to a specific time period meaning you have to wait around all day for the parcel to arrive. The guys in store are brilliant and extremely efficient. Product ordered fitted and ready for dispatch in 2 days, excellent and workmanship looks impeccable. Definitely recommend.
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7 days ago
Fast delivery all the way to Finland, good choice of courier who let me configure the delivery location
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8 days ago
great service
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8 days ago
The service from the shop and the quality of work undertaken was excellent. Extremely prompt service. The biggest let down being their delivery service in using UPS. A promised delivery day of sometime before the end of the day on a Friday caused me to lose a days holiday at work. At 2230 an email stated delivery changed to Monday meaning another lost days holiday from work extremely poor service
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Snowtrax Ski & Snowboard Store- Logo - reviews
Snowtrax Ski & Snowboard Store- Logo - reviews
 Answer by Snowtrax Ski & Snowboard Store
7 days ago
Hey Alex - We're really sorry to read this. We work hard to ensure every step of our service is faultless, to be let down by the couriers at this stage is really upsetting. We will feed this information back to UPS and hope that you won't be deterred from shopping with us in the future. Thanks for your honest feedback.
11 days ago
Really quick delivery, and a great shirt with decent material weight.
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12 days ago
Great service. The bindings were shipped super quick and made it all the way to New Zealand in under 2 weeks! They were packed well and came at a great price. A+
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13 days ago
Excellent gloves, rapid delivery and great price.
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13 days ago
Very good
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17 days ago
great advice as well before hitting the button
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19 days ago
Ordered quite a few items and also been to the shop. Always very helpful and great prices. Highly recommended.
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19 days ago
Cheapest on the internet for the snowboard I wanted, also used a discount code on top of that. The free delivery was done by UPS in 2 x day. Spot on service. Very happy with the purchase just looking forward to hopefully getting a chance to use it in 8 months.
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19 days ago
Excellent delivery time of high quality products. Have to return an item due to size and the customer service team were friendly and extremely helpful. Cant recommend enough and will definitely be using again.
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20 days ago
Fast service. Good stock levels.
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21 days ago
Excellent service and product
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21 days ago
Good products excellent price, prompt delivery
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21 days ago
Very quick delivery, good price
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24 days ago
Ordered from Australia (first time customer), was advised very promptly on expected delivery date. It took a little longer to arrive due to impacts from Covid 19 but still one week before our season starts here. Good arrived in good packaging, can't wait to try them on. Great customer service and prompt delivery. Price is cheaper than my local stores. Very happy purchase and will return for sure
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Snowtrax Ski & Snowboard Store- Logo - reviews
Snowtrax Ski & Snowboard Store- Logo - reviews
 Answer by Snowtrax Ski & Snowboard Store
7 days ago
Yes! This is fantastic to read. Thank you for taking the time to leave such a glowing review. We hope to see you again soon.
25 days ago
Really good customer service and advice. I bought a set of skis for an excelent price just before the covid 19 lockdown so set up and delivery time was understandably a little while, but hay, I wasn't going anywhere.
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