Reviews for Snowtrax Ski & Snowboard Store
4.92/5.00
Excellent
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Snowtrax Ski & Snowboard StoreReviews
: 1,698Excellent
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Snowtrax Ski & Snowboard Store- Logo - reviews
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Snowtrax Ski & Snowboard Store - Ski & Snowboard Equipment, Clothing & Accessories
Discover the latest Ski & Snowboard Equipment, Clothing and Accessories, from the UK's largest Independent Ski & Snowboard Store. Stocking the biggest ski and snowboard brands, with Free Expert advice & outstanding customer service.
Contact
ISEARD HOLDING LTD
Matchams Lane
BH23 6AW Christchurch
United Kingdom
Trade register
United Kingdom 03469223
Authorised representative
Nick Warne
the most relevant positive review
1 year ago
Ordered from Australia (first time customer), was advised very promptly on expected delivery date. It took a little longer to arrive due to impacts from Covid 19 but still one week before our season starts here. Good arrived in good packaging, can't wait to try them on.
Great customer service and prompt delivery. Price is cheaper than my local stores. Very happy purchase and will return for sure
Snowtrax Ski & Snowboard Store- Logo - reviews
Answer by Snowtrax Ski & Snowboard Store
11 months ago
Yes! This is fantastic to read. Thank you for taking the time to leave such a glowing review. We hope to see you again soon.
the most relevant critical review
1 year ago
Good price, other than that, I am disappointed. The delivery was long. When I received the package, the packaging had no impact. When I opened the package, I noticed that the cardboard was folded, as was the snowboard that I ordered because traces are visible on the base. Bubble plastic partially covered the snowboard but only the tips. don't know if the structure of the board has been damaged.
Snowtrax Ski & Snowboard Store- Logo - reviews
Answer by Snowtrax Ski & Snowboard Store
11 months ago
Thank you for taking the time to review your order. We're sorry that our response is so delayed. Your experience sounds very odd to us. We usually receive incredibly positive reviews of our service and packaging. If you are concerned about your snowboard in any way, please contact the sales team ASAP and include any images that you think are helpful.
Read the most relevant positive or most relevant critical review
Positive
Critical
1 year ago
Ordered from Australia (first time customer), was advised very promptly on expected delivery date. It took a little longer to arrive due to impacts from Covid 19 but still one week before our season starts here. Good arrived in good packaging, can't wait to try them on.
Great customer service and prompt delivery. Price is cheaper than my local stores. Very happy purchase and will return for sure
Snowtrax Ski & Snowboard Store- Logo - reviews
Answer by Snowtrax Ski & Snowboard Store
11 months ago
Yes! This is fantastic to read. Thank you for taking the time to leave such a glowing review. We hope to see you again soon.
1 year ago
Good price, other than that, I am disappointed. The delivery was long. When I received the package, the packaging had no impact. When I opened the package, I noticed that the cardboard was folded, as was the snowboard that I ordered because traces are visible on the base. Bubble plastic partially covered the snowboard but only the tips. don't know if the structure of the board has been damaged.
Snowtrax Ski & Snowboard Store- Logo - reviews
Answer by Snowtrax Ski & Snowboard Store
11 months ago
Thank you for taking the time to review your order. We're sorry that our response is so delayed. Your experience sounds very odd to us. We usually receive incredibly positive reviews of our service and packaging. If you are concerned about your snowboard in any way, please contact the sales team ASAP and include any images that you think are helpful.
What other customers say about their experience with Snowtrax Ski & Snowboard Store
25 days ago
Good selection and very helpful customer service on the phone. Quick to respond, sort my query, and advise further on my snowboard, then deliver on a convenient day for me. Only found this store by chance online but will definitely use again
Verified review|
8 days ago
Super fast response to my email on a sunday plus excellent fast shipping. I'm in the North East I got within 2 days of it been sent. Absolutely amazing service!
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18 days ago
Despite the best efforts of European & UK Customs to delay deliveries Nick @ Snowtrax kept me informed of progress. Very happy to use them again.
Gary @ OSAS
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9 days ago
Snowtrax supplied me with one of the last GNU Ladies Choice snowboards in the country. The delivery time was simply amazing and free. Excellent service.
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18 days ago
Mega company ... 10 out of 10 ...
Great customer services .. and great bargains to be had .. happy days ..
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20 days ago
The teams is so helpful and provide unbiased advice without any pressure to buy - great work.
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15 days ago
Very fast delivery. And the prices are good. Def gonna shop here again for the future season
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5 days ago
Items arrived very quickly. They were exactly what my daughter wanted
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1 month ago
Very efficient online delivery and refund system
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19 days ago
All delivered on time and braces look good
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1 month ago
Good service and prompt delivery
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1 month ago
Quick delivery and very helpful
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21 days ago
Quick and easy as always!
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1 month ago
Great service as usual
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Yesterday
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3 days ago
Verified review|
1 month ago
I ordered a difficult to find pair of skis through Snowtrax. As a result of a poor experience with a different on line ski retailer, I was apprehensive about this new order. There was no need for concern. Snowtrax delivered exactly what they said they would, exactly when and how they said they would. No surprises. No problems. Ideal customer service!
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2 months ago
A pleasure to business here. It was so nice to deal with an independent store and speak with Nick who gave us advice based on a wealth of experience in the trade.
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2 months ago
Excellent customer service and really helpful before and after I had placed the order. Their knowledge on the products gave me confidence in what I was getting.
Verified review|
2 months ago
Well packaged, competitive price and was exactly on time with delivery. Would highly recommend Snowtrax and will order from them again in the future.
Verified review|
Reviews for Snowtrax Ski & Snowboard Store
4.92/5.00
Excellent
How is the rating calculated?
Details about Snowtrax Ski & Snowboard Store
Snowtrax Ski & Snowboard Store- Logo - reviews
Categories
Snowtrax Ski & Snowboard Store - Ski & Snowboard Equipment, Clothing & Accessories
Discover the latest Ski & Snowboard Equipment, Clothing and Accessories, from the UK's largest Independent Ski & Snowboard Store. Stocking the biggest ski and snowboard brands, with Free Expert advice & outstanding customer service.
Contact
ISEARD HOLDING LTD
Matchams Lane
BH23 6AW Christchurch
United Kingdom
Trade register
United Kingdom 03469223
Authorised representative
Nick Warne