Reviews for Snowtrax Ski & Snowboard Store



Excellent

4.85/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 442 Trusted Shops reviews collected in the last 12 months.
In total, Snowtrax Ski & Snowboard Store has already collected 1,077 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/08/2019
Date of order
20/08/2019
23/08/2019
Great service
5.00
Excellent

Date of publication
16/08/2019
Date of order
08/08/2019
16/08/2019
Excellent service, friendly staff. Recommended.
5.00
Excellent

Date of publication
16/08/2019
Date of order
09/08/2019
16/08/2019
Excellent service, high quality Patagonia snowshot jacket bought for my birthday. Will be cared for and cherished for decades. Happy to support Snowtrax, especially as there was a personal local connection, having lived in nearby Burton for three years.
5.00
Excellent

Date of publication
14/08/2019
Date of order
07/08/2019
14/08/2019
Great service
5.00
Excellent

Date of publication
08/08/2019
Date of order
02/08/2019
08/08/2019
All arrived on time - happy with the product- would prefer another courier as preferred choice other than DPD as don’t deliver weekends ....thumbs up otherwise
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 13/08/2019
Thank you for your order See you again soon :)

Date of publication
07/08/2019
Date of order
31/07/2019
07/08/2019
Excellent customer service,very fast delivery and a great product as well. Highly recommended.
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 13/08/2019
Thank you for your order See you again soon :)

Date of publication
05/08/2019
Date of order
29/07/2019
05/08/2019
Great
5.00
Excellent

Date of publication
05/08/2019
Date of order
01/08/2019
05/08/2019
Great service and delivery
Still remains in my favourites
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 13/08/2019
Thank you for your order We're delighted to remain in your favourites :)

Date of publication
04/08/2019
Date of order
28/07/2019
04/08/2019
First class service and quick delivery. The boots I purchased were old stock hence the fantastic price. Thanks
5.00
Excellent

Date of publication
01/08/2019
Date of order
25/07/2019
01/08/2019
Extremely fast shipping Thanx, the goods ar exelent
5.00
Excellent

Date of publication
31/07/2019
Date of order
19/07/2019
31/07/2019
Great customer service.
5.00
Excellent

Date of publication
30/07/2019
Date of order
23/07/2019
30/07/2019
Great gloves great price
5.00
Excellent

Date of publication
26/07/2019
Date of order
19/07/2019
26/07/2019
Excellent service.
5.00
Excellent

Date of publication
25/07/2019
Date of order
21/07/2019
25/07/2019
Simple prompt service
4.33
Good

Date of publication
20/07/2019
Date of order
13/07/2019
20/07/2019
Great price, fast delivery. What more could you ask for.
5.00
Excellent

Date of publication
13/07/2019
Date of order
03/07/2019
13/07/2019
The processing and shipping was super efficient. The jacket came very safely packages and was immaculate, and a great price
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 13/08/2019
Thank you for your order See you again soon :)

Date of publication
12/07/2019
Date of order
09/07/2019
12/07/2019
Brilliant service, prompt and hassle-free. Love the jacket too.
5.00
Excellent

Date of publication
11/07/2019
Date of order
07/07/2019
11/07/2019
Experience excellent overall. Will definitely use again
5.00
Excellent

Date of publication
11/07/2019
Date of order
02/07/2019
11/07/2019
Very helpful staff
5.00
Excellent

Date of publication
05/07/2019
Date of order
26/06/2019
05/07/2019
Very helpful service and speedy delivery of my shiny new skis
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 11/07/2019
Enjoy your shiny new skis Thanks for your order.

Date of publication
29/06/2019
Date of order
21/06/2019
29/06/2019
Product as described service second to none really pleased
5.00
Excellent

Date of publication
28/06/2019
Date of order
21/06/2019
28/06/2019
Perfect quick service
5.00
Excellent

Date of publication
27/06/2019
Date of order
20/06/2019
27/06/2019
Absolutely lovely place to shop and also very helpful people
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 11/07/2019
Thanks so much for your order and your review We hope to see you again soon :)

Date of publication
25/06/2019
Date of order
18/06/2019
25/06/2019
Very good, no issues
5.00
Excellent

Date of publication
21/06/2019
Date of order
14/06/2019
21/06/2019
All ok
5.00
Excellent

Date of publication
20/06/2019
Date of order
13/06/2019
20/06/2019
very quick and efficient
5.00
Excellent

Date of publication
16/06/2019
Date of order
12/06/2019
16/06/2019
Spot on
5.00
Excellent

Date of publication
15/06/2019
Date of order
08/06/2019
15/06/2019
Fastest I ever received the correct order from any store abroad. Amazing
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 11/07/2019
Awesome Thanks for your order :)

Date of publication
15/06/2019
Date of order
08/06/2019
15/06/2019
This store has amazing customer service and everyone I have dealt with have been friendly and knowledgeable I would highly recommend
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 11/07/2019
Thank you so much for your order and indeed your super kind review We're always happy to help :)

Date of publication
07/06/2019
Date of order
30/05/2019
07/06/2019
Very friendly service, though done online, I had put incorrect delivery address in but an email was quickly responded to and it was rectified immediately.
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 21/06/2019
Thanks for your review - please visit us online again soon :)

Date of publication
07/06/2019
Date of order
31/05/2019
07/06/2019
Good price great service
5.00
Excellent

Date of publication
07/06/2019
Date of order
01/06/2019
07/06/2019
Great
5.00
Excellent

Date of publication
04/06/2019
Date of order
22/05/2019
04/06/2019
Great product; true to size; a fantastic discount on the original price; comfortable,; bright and feels incredibly robust. I didn’t use customer services but didn’t need to, the only minor issue was shipping. The original delivery date was quick so I chose an alternative address to be sure of delivery. The parcel was later by 4 days, so I could have had my own address. Would shop again as needed
4.00
Good

Snowtrax Ski & Snowboard Store replies: 12/06/2019
Fantastic to hear that you ordered with us again - sorry that our delivery partners let you down a little on the delivery schedule. We'll discuss this with them. See you again soon

Date of publication
03/06/2019
Date of order
13/05/2019
03/06/2019
Bought a pair of Scott slight skis and Salomon shift bindings. Just a little suspicious they pulled the wool over my eyes re an extra £40 for 100mm wide breaks. They were not in stock at time of ordering but mysteriously were in stock 3 days latter once id paid the £40 special order fee. Hummmm.
4.00
Good

Snowtrax Ski & Snowboard Store replies: 12/06/2019
Hey Richard - we're sorry to hear you feel that way. The 100mm brakes for the Salomon Shifts were not in stock - so these needed to be ordered in especially for your purchase from Salomon. I believe we made you aware of this before you placed your order. The reason we had them within 3 days is because that was the delivery time to us, from Salomon. We hope that you enjoy the awesome skis

Date of publication
02/06/2019
Date of order
24/05/2019
02/06/2019
Brilliant service. Helpful team and quick delivery. Easy returns. good communications, Highly recommend.
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 12/06/2019
Yes Thanks for your review and order :)

Date of publication
01/06/2019
Date of order
25/05/2019
01/06/2019
Delivered to australia in under 1 week, 300 cheaper than i can get in australia, awesome work
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 12/06/2019
No worries Andrew You're welcome :)

Date of publication
31/05/2019
Date of order
27/05/2019
31/05/2019
These were on my doorstep 72 hours after ordering them online and I live in Alaska. They were also the cheapest I found in all the world and I looked for days.
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 12/06/2019
This is awesome news Thank you again for your order - we always try to be the cheapest around ;)

Date of publication
27/05/2019
Date of order
22/05/2019
27/05/2019
Many thanks
5.00
Excellent

Date of publication
26/05/2019
Date of order
22/05/2019
26/05/2019
Online order, sales support were amazing really needed item next day was quite late on when ordered but still not a problem for the team item came next day no problems. Will use this shop in future for sure. Highly recommended
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 30/05/2019
Wow, this is why we do what we do :) Thanks again for your order.

Date of publication
25/05/2019
Date of order
21/05/2019
25/05/2019
Very friendly and helpful staff with good knowledge about the products. Goods arrived next day
5.00
Excellent

Snowtrax Ski & Snowboard Store customer reviews

Snowtrax Ski & Snowboard Store

Ski & Snowboard Equipment, Clothing & Accessories

Discover the latest Ski & Snowboard Equipment, Clothing and Accessories, from the UK's largest Independent Ski & Snowboard Store. Stocking the biggest ski and snowboard brands, with Free Expert advice & outstanding customer service.

Contact
Matchams Lane
BH23 6AW Christchurch
United Kingdom
nick@snowtraxstore.co.uk
Snowtrax Ski & Snowboard Store
Owner
ISEARD HOLDING LTD
Matchams Lane
BH23 6AW Christchurch
United Kingdom
Trade register
United Kingdom 03469223
Authorized representative
Nick Warne
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Snowtrax Ski & Snowboard Store in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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