Reviews for Snowtrax Ski & Snowboard Store



Excellent

4.83/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 429 Trusted Shops reviews collected in the last 12 months.
In total, Snowtrax Ski & Snowboard Store has already collected 1,051 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/06/2019
Date of order
12/06/2019
16/06/2019
Spot on
5.00
Excellent

Date of publication
15/06/2019
Date of order
08/06/2019
15/06/2019
Fastest I ever received the correct order from any store abroad. Amazing
5.00
Excellent

Date of publication
15/06/2019
Date of order
08/06/2019
15/06/2019
This store has amazing customer service and everyone I have dealt with have been friendly and knowledgeable I would highly recommend
5.00
Excellent

Date of publication
07/06/2019
Date of order
30/05/2019
07/06/2019
Very friendly service, though done online, I had put incorrect delivery address in but an email was quickly responded to and it was rectified immediately.
5.00
Excellent

Date of publication
07/06/2019
Date of order
31/05/2019
07/06/2019
Good price great service
5.00
Excellent

Date of publication
07/06/2019
Date of order
01/06/2019
07/06/2019
Great
5.00
Excellent

Date of publication
04/06/2019
Date of order
22/05/2019
04/06/2019
Great product; true to size; a fantastic discount on the original price; comfortable,; bright and feels incredibly robust. I didn’t use customer services but didn’t need to, the only minor issue was shipping. The original delivery date was quick so I chose an alternative address to be sure of delivery. The parcel was later by 4 days, so I could have had my own address. Would shop again as needed
4.00
Good

Snowtrax Ski & Snowboard Store replies: 12/06/2019
Fantastic to hear that you ordered with us again - sorry that our delivery partners let you down a little on the delivery schedule. We'll discuss this with them. See you again soon

Date of publication
03/06/2019
Date of order
13/05/2019
03/06/2019
Bought a pair of Scott slight skis and Salomon shift bindings. Just a little suspicious they pulled the wool over my eyes re an extra £40 for 100mm wide breaks. They were not in stock at time of ordering but mysteriously were in stock 3 days latter once id paid the £40 special order fee. Hummmm.
4.00
Good

Snowtrax Ski & Snowboard Store replies: 12/06/2019
Hey Richard - we're sorry to hear you feel that way. The 100mm brakes for the Salomon Shifts were not in stock - so these needed to be ordered in especially for your purchase from Salomon. I believe we made you aware of this before you placed your order. The reason we had them within 3 days is because that was the delivery time to us, from Salomon. We hope that you enjoy the awesome skis

Date of publication
02/06/2019
Date of order
24/05/2019
02/06/2019
Brilliant service. Helpful team and quick delivery. Easy returns. good communications, Highly recommend.
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 12/06/2019
Yes Thanks for your review and order :)

Date of publication
01/06/2019
Date of order
25/05/2019
01/06/2019
Delivered to australia in under 1 week, 300 cheaper than i can get in australia, awesome work
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 12/06/2019
No worries Andrew You're welcome :)

Date of publication
31/05/2019
Date of order
27/05/2019
31/05/2019
These were on my doorstep 72 hours after ordering them online and I live in Alaska. They were also the cheapest I found in all the world and I looked for days.
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 12/06/2019
This is awesome news Thank you again for your order - we always try to be the cheapest around ;)

Date of publication
27/05/2019
Date of order
22/05/2019
27/05/2019
Many thanks
5.00
Excellent

Date of publication
26/05/2019
Date of order
22/05/2019
26/05/2019
Online order, sales support were amazing really needed item next day was quite late on when ordered but still not a problem for the team item came next day no problems. Will use this shop in future for sure. Highly recommended
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 30/05/2019
Wow, this is why we do what we do :) Thanks again for your order.

Date of publication
25/05/2019
Date of order
21/05/2019
25/05/2019
Very friendly and helpful staff with good knowledge about the products. Goods arrived next day
5.00
Excellent

Date of publication
24/05/2019
Date of order
16/05/2019
24/05/2019
Super fast delivery of snowboard to Australia, great communication and tracking service provided. Highly recommend
5.00
Excellent

Date of publication
18/05/2019
Date of order
11/05/2019
18/05/2019
Great friendly stuff
5.00
Excellent

Date of publication
18/05/2019
Date of order
14/05/2019
18/05/2019
High quality, hard to find bindings in stock for a good price. Blindingly fast shipping. Showed up internationally at the same time as a domestic order placed the same day
5.00
Excellent

Date of publication
16/05/2019
Date of order
13/05/2019
16/05/2019
Purchasing was smooth and easy The only place in the world that had the snowboard boots I've been wanting for so long. International shipping was amazing as well. Definitely recommend.
5.00
Excellent

Date of publication
14/05/2019
Date of order
07/05/2019
14/05/2019
I ordered , a set of burton snowboard bindings ,plus a burton covert jacket . I was a little unsure of the jacket size I required , . After phoning snowtrax , the assistant was very helpful , and measured the item , and phoned me with the information , I then proceeded to order the item , which was a perfect fit . All in all a great items , at good prices , and excellent service .
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 15/05/2019
Thank you for taking the time to review your experience of shopping with us. We're really happy to hear that we exceeded your expectations in many areas :) We look forward to you shopping with us again in the future.

Date of publication
14/05/2019
Date of order
02/05/2019
14/05/2019
Ordered on line. Very speedy delivery. Goods in excellent condition.
5.00
Excellent

Date of publication
13/05/2019
Date of order
06/05/2019
13/05/2019
excellent
5.00
Excellent

Date of publication
12/05/2019
Date of order
05/05/2019
12/05/2019
Guy was helpful over phone regarding sizing/fitting, delivery and product great. Thanks
5.00
Excellent

Date of publication
12/05/2019
Date of order
04/05/2019
12/05/2019
Fantastic customer service Very attentive in providing a great shopping experience. Fantastic delivery service used dpd I will endeavour to use this company 100 of the time.
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 15/05/2019
This is fantastic to hear If you need any help with anything else in the future - you know where we are :)

Date of publication
12/05/2019
Date of order
05/05/2019
12/05/2019
Great service
5.00
Excellent

Date of publication
11/05/2019
Date of order
17/04/2019
11/05/2019
Excellent service and communication
5.00
Excellent

Date of publication
10/05/2019
Date of order
07/05/2019
10/05/2019
Excellent service, will be shopping here again
5.00
Excellent

Snowtrax Ski & Snowboard Store replies: 15/05/2019
Thanks for taking the time to leave a review We're really happy to hear that you will be shopping with us again in the future :)

Date of publication
10/05/2019
Date of order
03/05/2019
10/05/2019
Really good, would buy again.
4.67
Excellent

Date of publication
09/05/2019
Date of order
02/05/2019
09/05/2019
I´m very pleased with the service and fast delivery. The products are of good quality.
5.00
Excellent

Date of publication
09/05/2019
Date of order
02/05/2019
09/05/2019
Very good
5.00
Excellent

Date of publication
09/05/2019
Date of order
02/05/2019
09/05/2019
fast shipping and they called to check the order.
5.00
Excellent

Date of publication
06/05/2019
Date of order
29/04/2019
06/05/2019
great prices and fast delivery. thanks
5.00
Excellent

Date of publication
05/05/2019
Date of order
27/04/2019
05/05/2019
Excellent price , super fast tracked delivery .
5.00
Excellent

Date of publication
05/05/2019
Date of order
23/04/2019
05/05/2019
Excellent service. Speedy. V happy with product.
5.00
Excellent

Date of publication
05/05/2019
Date of order
16/04/2019
05/05/2019
Good communication and speedy service.
5.00
Excellent

Date of publication
03/05/2019
Date of order
03/04/2019
03/05/2019
Excellent service again
5.00
Excellent

Date of publication
02/05/2019
Date of order
23/04/2019
02/05/2019
Prompt & very efficient process
5.00
Excellent

Date of publication
02/05/2019
Date of order
27/04/2019
02/05/2019
Ordered arrived earlier than expected and items were as expected
4.33
Good

Date of publication
01/05/2019
Date of order
24/04/2019
01/05/2019
Great customer service and swift delivery. Can recommend
5.00
Excellent

Date of publication
01/05/2019
Date of order
24/04/2019
01/05/2019
excellent service
5.00
Excellent

Date of publication
30/04/2019
Date of order
12/04/2019
30/04/2019
Speedy and efficient shop, Amazing experience
5.00
Excellent

Snowtrax Ski & Snowboard Store customer reviews

Snowtrax Ski & Snowboard Store

Ski & Snowboard Equipment, Clothing & Accessories

Discover the latest Ski & Snowboard Equipment, Clothing and Accessories, from the UK's largest Independent Ski & Snowboard Store. Stocking the biggest ski and snowboard brands, with Free Expert advice & outstanding customer service.

Contact
Matchams Lane
BH23 6AW Christchurch
United Kingdom
nick@snowtraxstore.co.uk
Snowtrax Ski & Snowboard Store
Owner
ISEARD HOLDING LTD
Matchams Lane
BH23 6AW Christchurch
United Kingdom
Trade register
United Kingdom 03469223
Authorized representative
Nick Warne
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Snowtrax Ski & Snowboard Store in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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