Reviews for Snowtrax Ski & Snowboard Store
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Experience with Snowtrax Ski & Snowboard Store
My Dakine ski bag came with the security tag still attached, which meant I had to drive to town to get it removed at Next. I was told I would get something by way of an apology but nothing materialised.
Fast and clear communication by email. Fast shipping to Australia. Will shop with snowtrax again
UPS delivery not very flexible( not allowed to collect from depot which would have been easy for me)
No instructions with skis re binding setting etc-perhaps I'm expecting too much
No instructions with skis re binding setting etc-perhaps I'm expecting too much
This was my first order and I'm very happy with it. Very quick delivery, good price and excellent boots. Will order again :)
Speed of delivery was really quick and had my parcel in 2 day shame they used dpd and not another courier
Great service. Great product
Snowtrax Ski & Snowboard Store replies: 06/10/2017
Thanks for your kind review! We hope you consider us for your future ski and snowboard purchases :)
Very easy ordering and fast delivery
Snowtrax Ski & Snowboard Store replies: 06/10/2017
Thanks for your kind review! We hope you consider us for your future ski and snowboard purchases :)
The skis arrived very quickly and are great value. The box was damaged and torn though, but there appeared to be no damage to the skis.
Snowtrax Ski & Snowboard Store replies: 06/10/2017
Thanks for your review We're sorry to hear that it sounds like the box has been a little mistreated during transit? Our couriers are normally very good and careful with all our correspondence.
excellent as always, professional staff with a wealth of knowledge
Snowtrax Ski & Snowboard Store replies: 06/10/2017
This is great to hear Thanks for your feedback :) we look forward to helping you in the future
Great value and service from this provider.
Snowtrax Ski & Snowboard Store replies: 06/10/2017
Thank you for your kind review We hope you choose to shop with us again in the future :)
First time buyingfrom here, I would buy again
Snowtrax Ski & Snowboard Store replies: 06/10/2017
Yes That's awesome news :) let us know if we can help with anything.
Everything was efficiant , can't really review customer service as online order .
Snowtrax Ski & Snowboard Store replies: 13/09/2017
Thank you for your review We hope you'll shop with us again in the future
Very fast customer service and international delivery. Very easy.
Snowtrax Ski & Snowboard Store replies: 13/09/2017
Awesome We hope you'll shop with us again in the future :)
Very good service and price
Snowtrax Ski & Snowboard Store replies: 13/09/2017
Thank you for your review Please recommend us to your friends and family :)
Bought a set of skis - great price, excellent communications and speedy delivery.
Highly recommended
Highly recommended
Snowtrax Ski & Snowboard Store replies: 13/09/2017
Wow - Thank you for your review Enjoy your skis - please consider us for any future purchases
Awesome service, super quick, will buy from them again
Snowtrax Ski & Snowboard Store replies: 13/09/2017
Thanks We'll see you again soon :)
Skis with bindings fitted arrived within 48hrs of ordering. Excellent service
Snowtrax Ski & Snowboard Store replies: 04/09/2017
Thanks for your complete 5/5 review Please consider us for future purchases :)
Good quality item and came in 2 days. Perfect
Snowtrax Ski & Snowboard Store replies: 28/08/2017
Really happy to see you've loved our goods and services Please feel free to recommend us to friends and family :)
Product as expected, delivery on time and excellent customer support.
Snowtrax Ski & Snowboard Store replies: 28/08/2017
Wow We're really happy to see a review like this :) thanks for shopping with us You know where we are if you need assistance with anything Ski or Snowboard related in the future
very good shop
Snowtrax Ski & Snowboard Store replies: 28/08/2017
Thanks! We think so too ;)
Arrived on time and well packaged. Happy with service.
Snowtrax Ski & Snowboard Store replies: 28/08/2017
This is great to hear Thank you for your order
Only reason for 4 star instead of 5 is that the jacket ive got didnt come packed in its original packaging.
Snowtrax Ski & Snowboard Store replies: 17/08/2017
Thank you for your feedback - It's important to us. We're always looking to improve in everything we do and we have informed our warehouse team regarding this :)
Found the snowboard I wanted, and these guys processed and shipped it SUPER fast From U.K. to Florida, USA in like 4 days. I was stunned. Thanks
Snowtrax Ski & Snowboard Store replies: 17/08/2017
We're super happy to have 'stunned' you with the level of our service - but to be honest it's just what we do :) Happy shredding
Need to organise catalog sizes/colours more accurately
Snowtrax Ski & Snowboard Store replies: 17/08/2017
Thanks for your feedback - this is a real insight and something we are actually looking into right now. We hope you'll continue to shop with us in the future
I wanted to thank you all at Snowtrax for your very professional service: Setting up the skis; making suggestions; your frequent contact via email to keep me informed; the speedy delivery; etc.
Your attention to detail is much appreciated and it's great to experience such excellent customer service.
Your attention to detail is much appreciated and it's great to experience such excellent customer service.
Snowtrax Ski & Snowboard Store replies: 17/08/2017
Wow - this is absolutely brilliant to hear Your kind words have been shared amongst all the teams involved with your order. We'll keep up the good work :)
Snowtrax Ski & Snowboard Store
Ski & Snowboard Equipment, Clothing & Accessories
Discover the latest Ski & Snowboard trends at the UK's largest Independent Ski & Snowboard Store. Stocking all the top brands with Free Expert advice & outstanding customer service.
Contact
Matchams Lane
BH23 6AW Christchurch
United Kingdom
BH23 6AW Christchurch
United Kingdom
Tel: 01202 499155
nick@snowtraxstore.co.uk
Snowtrax Ski & Snowboard Store
Owner
ISEARD HOLDING LTD
Matchams Lane
BH23 6AW Christchurch
United Kingdom
Matchams Lane
BH23 6AW Christchurch
United Kingdom
Trade register
United Kingdom 03469223
Authorized representative
Nick Warne
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