Reviews for Snowtrax Ski & Snowboard Store



Excellent

4.86/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 379 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 597 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/04/2018
Date of order
14/04/2018
21/04/2018
Really disappointed with delivery time. I wasted a great deal of my own time waiting. Didn’t arrive in time for my holiday either so totally pointless. I think it’s not right to charge extra for speedy delivery on sat morning and the item was still in your shop at 5pm Monday.

Staff passing the blame and not taking responsibility bothered me also.
1.33
Very Poor

Date of publication
19/04/2018
Date of order
11/04/2018
19/04/2018
Wonderful service Great pricing - fast quality delivery - product A1
Thanks
TM
5.00
Excellent

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
Excellent price, delivered next day.
5.00
Excellent

Date of publication
16/04/2018
Date of order
06/04/2018
16/04/2018
Great service, and extremely prompt delivery. Good prices.
5.00
Excellent

Date of publication
16/04/2018
Date of order
09/04/2018
16/04/2018
Bought some Blizzard skis April 2018. Really competitive pricing. Timely and helpful response to email enquiries. Fast and efficient delivery. Skis were properly packaged to make sure no damage to edges in transit. All round excellent customer service.
5.00
Excellent

Date of publication
16/04/2018
Date of order
09/04/2018
16/04/2018
Great communication and very helpful members of staff. Fantastic deal on my skis.
5.00
Excellent

Date of publication
15/04/2018
Date of order
08/04/2018
15/04/2018
Really good service from the shop
5.00
Excellent

Date of publication
15/04/2018
Date of order
08/04/2018
15/04/2018
Well packaged and delivered very quickly. Would use again.
5.00
Excellent

Date of publication
15/04/2018
Date of order
08/04/2018
15/04/2018
Very good and efficient service
5.00
Excellent

Date of publication
14/04/2018
Date of order
07/04/2018
14/04/2018
Perfect.
5.00
Excellent

Date of publication
14/04/2018
Date of order
07/04/2018
14/04/2018
Excellent
5.00
Excellent

Date of publication
14/04/2018
Date of order
06/04/2018
14/04/2018
Ordered the jacket Friday night and received it Tuesday morning and was able to change delivery location without any fuss. Love this jacket, ordered the medium and it fits perfectly (I’m a standard size12) and the quality is great. Will definitely check out Snowtrax first when ordering more skiwear for the family this year.
5.00
Excellent

Date of publication
12/04/2018
Date of order
05/04/2018
12/04/2018
Easy to use the web site and good advice when i called.
5.00
Excellent

Date of publication
12/04/2018
Date of order
04/04/2018
12/04/2018
Customer services are excellent, fast delivery even on standard delivery. Competative prices, and will match prices, if you need product advice there is help on the shop floor by extremely helpful staff, and by phone, made me feel like a very valued customer.Certainly shop with you again .
5.00
Excellent

Date of publication
12/04/2018
Date of order
04/04/2018
12/04/2018
I wouldn't try to buy from this company again as they were showing stock of an item but disappointed me when they said it was out of stock and the only other place to have them then increased their price by £30
1.00
Very Poor

Date of publication
11/04/2018
Date of order
29/03/2018
11/04/2018
Excellent Service - friendly and personal touch making it a pleasure to deal with.
5.00
Excellent

Date of publication
11/04/2018
Date of order
04/04/2018
11/04/2018
Very good service indeed.
5.00
Excellent

Date of publication
11/04/2018
Date of order
26/03/2018
11/04/2018
Excellent service. Skis arrived the next day all set up for my boots/weight/ability
5.00
Excellent

Date of publication
11/04/2018
Date of order
03/04/2018
11/04/2018
The ski boots were not packed in their original manufacturers box, just an ordinary brown cardboard box. They had clearly been used before if not skied on at least used in the shop. They were definitely not fresh out of the box They also feel wider than expected. I wonder why?? They replace boots of the same last width, but fit much wider and they, of course, are still supposed to be new.
1.00
Very Poor

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
VERY GOOD
5.00
Excellent

Date of publication
10/04/2018
Date of order
02/04/2018
10/04/2018
Great products and service, thank you. Will definitely shop here again.
5.00
Excellent

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
Really quick dispatch and a good price for Burton wrist guards
5.00
Excellent

Date of publication
09/04/2018
Date of order
01/04/2018
09/04/2018
No problems excellent service and product
5.00
Excellent

Date of publication
09/04/2018
Date of order
28/03/2018
09/04/2018
Very helpful with quick delivery that I needed.
5.00
Excellent

Date of publication
09/04/2018
Date of order
02/04/2018
09/04/2018
Jacket it is absolutely fantastic.
I really do recomend the shop - delivery is fast.
5.00
Excellent

Date of publication
09/04/2018
Date of order
31/03/2018
09/04/2018
Excellent service all round
5.00
Excellent

Date of publication
07/04/2018
Date of order
30/03/2018
07/04/2018
great seller
5.00
Excellent

Date of publication
07/04/2018
Date of order
31/03/2018
07/04/2018
Quick delivery in time for my ski trip, thank you
5.00
Excellent

Date of publication
06/04/2018
Date of order
28/03/2018
06/04/2018
Have purchased from Snowtrax before and didn't have any fears or worries as they always provide a first class service.
5.00
Excellent

Date of publication
05/04/2018
Date of order
29/03/2018
05/04/2018
Really attentive in ensuring a great fit biots
5.00
Excellent

Date of publication
05/04/2018
Date of order
03/03/2018
05/04/2018
Ran into an issue upon delivery of item. Staff were excellent at dealing with promptly. Will buy from them again on this basis.
4.67
Excellent

Date of publication
05/04/2018
Date of order
28/03/2018
05/04/2018
The parcel was well wrapped. An email was was sent to advise of delivery day, and again to advise exact arrival hour. Delivery was spot on.
5.00
Excellent

Date of publication
04/04/2018
Date of order
26/03/2018
04/04/2018
The shop assistants were extremely knowledgeable and helpful, I felt totally confident that I was buying kit that was right for me and not what they wanted to sell me. The prices were very good too, I would highly recommend to anyone to purchase kit from this shop.
5.00
Excellent

Date of publication
04/04/2018
Date of order
28/03/2018
04/04/2018
Ski goggles exactly as described. Good value and very quick delivery.
5.00
Excellent

Date of publication
03/04/2018
Date of order
25/03/2018
03/04/2018
Great price and goods arrived next day. Top service.
5.00
Excellent

Date of publication
31/03/2018
Date of order
24/03/2018
31/03/2018
Good price quick tracked delivery.
5.00
Excellent

Date of publication
31/03/2018
Date of order
24/03/2018
31/03/2018
Great shop, friendly knowledgeable staff. Keen pricing.
5.00
Excellent

Date of publication
30/03/2018
Date of order
23/03/2018
30/03/2018
Great bag
5.00
Excellent

Date of publication
30/03/2018
Date of order
22/03/2018
30/03/2018
Great service at a competitive price.Delighted with my skis .
5.00
Excellent

Date of publication
30/03/2018
Date of order
22/03/2018
30/03/2018
Efficient fast service
5.00
Excellent

Snowtrax Ski & Snowboard Store customer reviews

Snowtrax Ski & Snowboard Store

Ski & Snowboard Equipment, Clothing & Accessories

Discover the latest Ski & Snowboard trends at the UK's largest Independent Ski & Snowboard Store. Stocking all the top brands with Free Expert advice & outstanding customer service.

Contact
Matchams Lane
BH23 6AW Christchurch
United Kingdom
nick@snowtraxstore.co.uk
Snowtrax Ski & Snowboard Store
Owner
ISEARD HOLDING LTD
Matchams Lane
BH23 6AW Christchurch
United Kingdom
Trade register
United Kingdom 03469223
Authorized representative
Nick Warne
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Snowtrax Ski & Snowboard Store in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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