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car2cover.co.ukReviews

: 2,324Excellent

4.90

Reviews for car2cover.co.uk

241 verified reviews in the last 12 months

2,324 total reviews
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the most relevant positive review


8 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call. So my 5 stars is for the customer service received on the telephone. As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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the most relevant critical review


5 months ago
Most policies easy to find and reasonably competitive. As no idea of what would happen if necessary to make a claim have only rated them as Fair
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Reviews for car2cover.co.uk

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 Verified review
3 months ago
Fuss free, easy and comprehensive.
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3 months ago
nice and easy online process
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4 months ago 
I've been using this company for quite a few years now. Always had excellent professional service. Compare their policies and in my honest opinion they can't be beaten. Having read the small print this company covers it all. Their prices are so much cheaper than the retailers. Wouldn't dream of looking anywhere else.
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4 months ago
Whenever I need to ring Car 2 Cover they are always very helpful and do exactly what they say. I have no hesitation each time I purchase a new car to purchase Gap insurance with Car 2 Cover. The cover is superb and good value for money
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4 months ago
Comparable policies and great prices when compared to the dealerships. I have taken out 4 policies… hopefully I never have to use them but the process was straightforward and a discount applied when buying multiple products.
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4 months ago 
It seems mad for this level of cover not to take out GAP insurance. Over the years I have done it for at least six cars, thankfully no claims but it just gives an added level of comfort and reassurance.
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4 months ago
I rang yesterday morning to change my gap insurance cover and spoke with a very pleasant lady who talked me through the various options and I completed matters in about 15 minutes
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4 months ago
As first timer user of car2cover I found the website easy to navigate through.
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4 months ago
Very quick to set up and professional service. Would recommend
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4 months ago
Courteous & knowledgeable staff
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4 months ago
So easy to set up
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4 months ago
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4 months ago
Easy to buy , can only really score it if I ever need a claim that is when you find out if you the company is good.
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8 months ago
This review is based on making my purchase, I haven't had any reason to make a claim on the insurance policy so I can't comment on how good the actual product is that I have taken out. I spoke with two people who were both very informative and helpful with absolutely no pressure to purchase. After getting the information sent through from the first rep I then called back and was able to purchase without any hassle with the rep who took the call. So my 5 stars is for the customer service received on the telephone. As to what could have been better, just that I was going to purchase the insurance directly from the website after receiving an online quote, however when I clicked on Buy Now it just kept looping me round to the same place with no payment option. So maybe a temporary glitch on the site?
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 Verified review
7 months ago
I was very apprehensive about using an online company but I’m so glad I did.It was a friend who suggested you after on a previous car he had least , he had used the company he had least his car.He found it was several hundreds of pounds more expensive then your quote.I also was almost tempted to go with the company I purchased my car from and I’m so glad I didn’t.When I saw your quote for the same cover I was amazed at the saving you offered. I found it very easy to complete on line and all my concerns were addressed. I personally recommend to anyone who is also worried just try it and then decide as I’m so glad I did.
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5 months ago
Requested quotations provided satisfactory explain questions and answer full filled customer requirement before purchase your offered policy Cost , clarified about policy excess , if claim arise. And explain procedure in case of policy cancellation . How charges worked and cooling off periods. Provided terms and condition For my satisfaction. Definitely recommend to other friends and family and community to buy Gap insurance. Reliable company. Mr Tom Barley . Best salesman director of company respected person.
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10 months ago 
I strong recommend Car2Cover and the principles of GAP insurance. I had the misfortune to have someone steer into me resulting in my £65,000 new car getting written off. Without Car2Cover and the help and support of Tom my losses would have been huge. I have just purchased my 3rd GAP policy through Car2Cover. I wouldn't consider buying elsewhere. My Primary Insurance broker cannot match Car2Cover.
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1 year ago
Have used car2cover for many years and always find the staff really friendly and helpful. My recent claim was dealt with quickly and a new Gap policy taken out for my replacement car was less than half the dealer's price and policy features better than anything I found on the internet.
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9 months ago 
Web site was informative easy to use and the products on offer are what I needed. So price and service seemed comparable with the others in the market place and also a plus by being a local company made my choice much easier to make. Thanks guy n dolls for your package - I hope I will not need to call upon you to assist but the peace and knowledge of knowing that should help be needed I can call.
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11 months ago 
Was a bit hesitant at first as was not sure if claims made here would affect my main insurance? Sites like 'What Car' have indicated they could. Elaine at Car2Cover convinced me this was not the case as she has never heard any of her customers to date having such problems with their own insurance companies. On Elaine's advice, I decided it was safe to join Car2Cover scratch and dent insurance.
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