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Abstract House
Reviews:

136 reviews in the last 12 months1,470 total reviews  

4.93
Excellent

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Reviews for Abstract House

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29 Jan 2024
 Verified review
Really quick delivery, beautiful print and lovely frame. Very happy with my order
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Answer by Abstract House
14 Feb 2024
Dear Emily, We are so pleased you are happy with our service as we try to ensure that we process and deliver orders in a time efficient manner. Many thanks, Chloe
2 Feb 2024
 Verified review
Very well packaged and fast delivery.
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15 Jul 2023
 Verified review
I am really pleased with my new artwork and I cannot fault customer services. It was such a shame that I had to contact them though. The original artwork was damaged and had to be returned. The second artwork had a few issues with the frame but nothing that was too much of a problem. However, the packaging was an issue. Both boxes were open and damaged when they were delivered. The artwork is only covered with brown paper which is not very protective when boxes are being thrown around in a delivery van. I really appreciate that Abstract House are trying to be plastic free but it might be worth considering the three trips made by DPD to my house which did not help with the company's carbon footprint. Despite all of this, I love the artwork that Abstract House offer and I am already researching my next piece. Many thanks also to Will at Customer Services who dealt with and resolved my issues very promptly.
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7 Sept 2023
 Verified review

Always exceptional customer service and high quality products.

The customer service is always amazing - they are so helpful, accommodating and prompt with responses to queries. The frames are very high quality and a lot of care is taken to ensure that they arrive safely. All the packaging (as well as all parts of the frames themselves) is plastic-free. Abstract House are my go-to framers. They even create bespoke frames, mounts and glass sheets according to your needs — it’s super easy to request.
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Answer by Abstract House
4 Mar 2024
Dear Hannah, Thank you for the review. We really appreciative your feedback. We are so delighted to hear that you are happy with our customer service as we like to make sure all our customers feel valued and that you are happy with the quality of our frames. We hope you are enjoying. Many thanks, Chloe
30 May 2023
 Verified review

Great frame for my Tech-Moon - The Stare print

Ive bought a few frames from various companies in my time but this is the first time one has arrived and met my expectations. The frame is very well made and the excellent packaging meant it arrived in perfect condition. Will be buying more in the future.
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Answer by Abstract House
23 Feb 2024
Hello, Thank you for your positive feedback. We are so glad that you are happy with your frame and look forward processing more of your orders in the future. Many thanks, Chloe
26 Aug 2023
 Verified review
Beautiful frame, amazing - faultless - packaging BUT one question: you keep saying ‘solid wood….solid wood …..solid wood’ etc in your ads but is the frame I bought solid OAK as I was led to believe? I’d love to know please. I’m suspicious as there’s a curious smudge - it’s as if the grain is actually part of a decorative surface finish… Hope to hear from you soon. Best wishes Catherine
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Answer by Abstract House
1 Sept 2023
Hi Catherine, Thank you for taking the time to write us a review. Yes, our frames are made of solid wood and the oak has a wooden grain that is natural. Our team has reached out to you to see if you would like any further assistance or have any further questions. Thanks again, Will
18 Oct 2023
 Verified review

Superb quick service

I am always wary of ordering online although I needn’t have worried. I ordered a framed print which I thought was very competitively priced. The print arrived by courier the following day. It was very well framed and the protective packaging was extremely sturdy. I will have no hesitation in ordering from this company in future. Excellent service.
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Answer by Abstract House
8 Mar 2024
Hi there, Thank you for your review. We appreciate your feedback. We are delighted that you are happy with your artwork as we like all our customers to be satisfied and we are also glad you feel comfortable ordering online from us as we try to make the process as easy as possible for our customers and we take pride in our products. Your artwork looks great in your bedroom and hope you enjoy it for many years to come! Many thanks, Chloe
10 May 2023
 Verified review

New to abstract art.

Great choice of pictures. From choice to delivery everything went smoothly. Really happy with the picture now it’s on the wall. As we were new to the abstract concept we wanted a splash of colour and we are very happy to have found Anstract House on line. Would recommend.
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Answer by Abstract House
1 Mar 2024
Hi Ray, Thank you for the review. The Artwork looks great on your wall and glad you chose us to purchase your abstract art from as we have a large selection of abstract work to choose from. We are pleased that you would recommend us and hope you are enjoying your art. Many thanks, Chloe
13 May 2023
 Verified review

Beautiful Botanical Prints

I'm so happy with my Abstract House prints. They were carefully packaged to avoid any damage and were just as beautiful as I had hoped they would be when I opened them. They were easy to hang and have definitely lifted a dull corner in my sitting room. I love them.
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Answer by Abstract House
1 Mar 2024
Hi there, Thank you for your feedback. Your artwork looks amazing in your sitting room and glad to hear you are happy with your order. We like to make sure that our customers find the process in displaying their art easy. Many thanks, Chloe
4 Jul 2023
 Verified review
I called the store to ask specific questions and had helpful and immediate responses. The order then came swiftly and the frame looks wonderful. It’s so refreshing to order from an independent company who can offer personal help like Abstract House has.
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4 Nov 2023
 Verified review
Have now bought 2 beautiful art pieces from Abstract House. Easy to order and delivery is free and speedy. Carefully wrapped. I felt valued as a customer throughout process and love the personal touch of little thank you card that comes with the art.
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Answer by Abstract House
14 Feb 2024
Dear Nicola, We are delighted to hear that you have enjoyed our service and art. We like to make all our customers feel valued. Many thanks, Chloe
15 Oct 2023
 Verified review

The canvas I purchased looks great

The canvas I purchased looked up to expectations. In relation to the quality, so far so good. They provided nails for hanging the canvas up which is super helpful. Overall I am very happy with the piece. The only downside is how expensive it was.
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24 Jul 2023
 Verified review

Excellent service

Brilliant customer service to quickly rectify an issue with the online ordering. Product was very well packaged and arrived quickly. Quality of product is excellent, really happy we chose Abstract House and will definitely be using again.
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Answer by Abstract House
26 Feb 2024
Dear Stephen, Thank you for your positive feedback. We are glad to hear your are pleased with our customer service as we like to make sure that any issues are resolved quickly so that you can happily receive your order and we look forward to processing another one of your orders. Kind regards, Chloe
22 May 2023
 Verified review

Great!

I'm really impressed with Abstract House, I ordered two personalised framed gifts, one after the other, and both were perfect and delivered quickly. Great customer service replying to my queries, too. Highly recommend.
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Answer by Abstract House
23 Feb 2024
Dear Dorretta, Thank you for taking time to write this review. We are pleased to hear you liked the quality of our frames and happy with our service. Many thanks, Chloe
28 Oct 2023
 Verified review
Product was excellent quality as described. Very well packaged. Arrived safely. Had a question so contacted customer service… had reply then solution within 5 minutes. Would order again from this company
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Answer by Abstract House
14 Feb 2024
Dear Mary, Thank you for your feedback. We are very pleased that you are happy with your order. We try to make sure that that all orders are packaged securely as possible. Many thanks, Chloe
3 Jun 2023
 Verified review
Really love the quality of the frames. Customer service was also fantastic helping me return two frames which I ordered in the wrong size and get my new ones the same day. Couldn’t be happier.
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Answer by Abstract House
28 Feb 2024
Dear Jenny, Thank you for taking your time to write this review. I am happy to hear you are pleased with our service we like to make sure that any issues are resolved in a time efficient manner. We hope you are enjoying your frames. Many thanks, Chloe
11 Dec 2023
 Verified review

Fantastic quality looks amazing !

Really happy with the art work! The canvas and frame are amazing quality and it looks so good in our hall. I will definitely be ordering again. Delivery was way quicker than expected.
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Answer by Abstract House
14 Feb 2024
Dear Jennifer, Thank you for your feedback. We are delighted you are enjoying your artwork. Many thanks, Chloe
14 May 2023
 Verified review
Order arrived really quickly, well packaged so no damage to the frames. This is the second time I've bought from here and had a great experience. 10/10 will buy from here again
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Answer by Abstract House
23 Feb 2024
Dear Kathryn, Thank you for taking your time to write this review. We appreciate your feedback. We are glad you are pleased with our delivery time and that you will be ordering from us again. Many thanks, Chloe
4 Aug 2023
 Verified review

Very happy with the pictures and service

Very happy with the pictures, exactly as they look on the website and great to be able to choose the frame. Quick delivery and 100% recyclable packaging. Highly recommend.
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Answer by Abstract House
26 Feb 2024
Dear Bridget, Thank you for taking time to write this review. We appreciate your feedback. We are so pleased to hear you are that you are happy with the quality of our artwork and the selection of frames you get to choose from. We like to make all our products as eco friendly as possible. Kind regards, Chloe
18 Jun 2023
 Verified review

Excellent in all ways

Easy online site, excellently made frames, packaged v carefully. Will use for own artwork and photos. Excellent- would def recommend and use again
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Answer by Abstract House
28 Feb 2024
Dear Katharine, Thank you for your review. We appreciate your feedback and glad to hear that you would recommend us. We hope you are enjoying your frame. Many thanks, Chloe