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Test My Pets UK
Reviews:

211 reviews in the last 12 months272 total reviews  

4.08
Good

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Top positive review

23 Sept 2023
 Verified review
I ordered the test for my blue staffy who has some allergies and skin issues. I was sceptical at first. However I had speedy test results. I sent my sample off on the Monday (1st class signed for) and I received the results by Friday afternoon. The online chat team were very quick to answer any questions. Also I like to think the test results are quiet reliable as I know she has issues with beef and turkey and they both came back as 100% reactive. This has made me feel more at ease with the results and the only food I was giving her with a 100% reaction was yoghurt. I feel that this test has helped me narrow down and able to eliminate more foods I hadn't even considered. The only downfall was , the app I downloaded would not work. However it turns out I didn't need the app, and the tracking system on your main page wasn't kept up to date. when I contacted your chat team informed me the exact date and time the sample had been received.

Top negative review

6 days ago
 Verified review
Submitted my puppy’s fur for testing. Result came back indicating reaction to all the items he was currently eating plus many items he has never had contact with. Whilst I appreciate that the test shows any reactive items, the 12 pages of the report were full of caveats disclaiming the test and finished with a statement that the test process had not been scientifically proved. I was left feeling that I had paid for a test, at a time when I had serious concerns about my new pet’s health, and it was only once I had paid for the test and received the results did I learn that it was not based on any proven science. The report was of no help to me whatsoever and I feel cheated. The whole process meant that here was a delay of nearly two weeks in then going to the vet and starting again. In the meantime, my puppy was crying with the irritation and itching he was suffering.
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Reviews for Test My Pets UK

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6 days ago
 Verified review
Submitted my puppy’s fur for testing. Result came back indicating reaction to all the items he was currently eating plus many items he has never had contact with. Whilst I appreciate that the test shows any reactive items, the 12 pages of the report were full of caveats disclaiming the test and finished with a statement that the test process had not been scientifically proved. I was left feeling that I had paid for a test, at a time when I had serious concerns about my new pet’s health, and it was only once I had paid for the test and received the results did I learn that it was not based on any proven science. The report was of no help to me whatsoever and I feel cheated. The whole process meant that here was a delay of nearly two weeks in then going to the vet and starting again. In the meantime, my puppy was crying with the irritation and itching he was suffering.
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21 Apr 2024
 Verified review

Scam waste of money

Scam. Said test 300 items but reports only gives 49 items with silly tests like abalone, clams and galangal which one would not give to a dog. Report seems like a standard one for humans and not dogs with comments such as brittle fingernails and nausea. Then it said my dog was deficient in Vitamin D and should feed salmon but he eats salmon every day. Noticed on Trustpilot that a USA website called Pethealthathome had exactly the same website but in US$. Complete scam. Have reported to Trading standards and applied for refund through paypal despite them saying money back guarantee. They ignored my request. Dont waste your money
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19 Apr 2024
 Verified review
I used Test My Pets , with the same hair from my dog but under 2 different pet names and a friends separate email, and the test results did not come back the same, so therefore not be trusted and a waste of money, which was £27.50 per test , a waste of £55.00, I would not trust this company at all.
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21 Apr 2024
 Verified review
Been waiting for a very long time to receive the testing equipment???
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24 Apr 2024
 Verified review
Have not received anything off them
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16 Apr 2024
 Verified review
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5 Apr 2024
 Verified review

A true banging your head against a brick wall experience

I wanted to get my itchy Labrador tested so tried TMPs.I filled in the form paid my money....then it all went wrong.I could not open the file on the website with anything.3 failed chats and numerous emails later I got absolutely nowhere.Dispite knowing my email and password I could not sign into my account,I tried to reset the password,i never received any emails to do it and never received any emails with instructions. If you want a banging your head against a brick wall experience you've come to the right company.Never did the test and despite asking numerous times never got my money back.
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8 Apr 2024
 Verified review

Scam. Dont buy

Complete scam.Says tests 300 foods but results returned with less than 50 test items most were ridiculous items such as abalone or galangal. The biggest give away was saying my dog was deficient in Vitamin D and to feed him salmon and sweet potato. This is what he eats every day. Full refund website says is a lie. They dont answer your email. Absolute scam
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3 Apr 2024
 Verified review
Very disappointed with their test. It didn't pick up any of the major sensitivities that she has. And then when trying to contact them their online chat service was useless. Very poor, requested a refund and no response. I would not recommend them or ever use them again.
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24 Mar 2024
 Verified review

Not specific enough for dogs

As it is a dog test then it would be helpful to test the main ingredients in dog food such as proteins. Half the ingredients tested dogs can’t have anyway.
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20 Mar 2024
 Verified review
I’ve emailed to ask about the results numerous times and never got a response at all would not recommend at all
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21 Mar 2024
 Verified review
Never received the sample??? Poor response times
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26 Mar 2024
 Verified review

Disappointed with results. She'd been tested at vets several years ago.

Disappointed with results
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2 Mar 2024
 Verified review

A very disappointing experience

The test report for my dog showed allergens that turned out to be inaccurate when we put her on a hypoallergenic diet afterwards. The report also seemed partly written for humans and not for dogs. Communication by customer services was poor as they did not keep me updated on progress.
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22 Feb 2024
 Verified review

His test results were completely wrong

Hos test results were completely wrong . The one thong we've found he is allergic to after doing extensive Elimination tests is the one thing that wasn't listed as an allergen Total waste of money
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26 Feb 2024
 Verified review
Did not think they explain the test results very well… and when I asked customer service questions re the results they gave probable answers! Wasn’t impressed at all. Waste of money
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3 Mar 2024
 Verified review
Still waiting for my test results even after I paid extra to get them back fast. Ordered on 20th Jan haven’t heard anything back. Wouldn’t use again
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10 Feb 2024
 Verified review
Very few ‘dog ‘ foods given as allergies. I discovered my dog is allergic to iceberg lettuce and artichokes as such🙈
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22 Feb 2024
 Verified review
Never received my order..think this is a scam
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4 Mar 2024
 Verified review
Did not arrive!
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