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Catering Appliance Superstore
Reviews:

374 reviews in the last 12 months4,205 total reviews  

4.53
Excellent

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Most relevant positive review

28 Oct 2023
 Verified review
Needed to urgently replace our water boiler and Catering Appliance Superstore had the quickest delivery - having not used them before I was apprehensive buying a high cost item form a place Ive not used before but took the chance and hoped for the best we were not disappointed the item arrived when it said it would and all good so far. Thank you Catering Appliance Superstore we will be using your shop again :-D

Most relevant negative review

18 Oct 2023
 Verified review
0rdered a large quantity of chairs and was promised next day delivery where I was expected to wait between 8am and 6pm - delivery never happened and when I called Customer Services to try and get couriers no I was told I couldn't have it. later I was told they had tried to deliver at 9.15 - my CCTV disproved that as they had never been at all. Then I was told later that the courier company didn't accept incoming calls (really! how do they run their business?) I was then told that delivery would be the next day (Friday) again told I had to wait from 8-6 and no they didn't have any tracking information and again they couldn't give me the couriers number waited till 1pm and got really fed up by this time with unhelpful Customer Services so called again and insisted that she called the supplier to get me a delivery time - she came back 20 mins later to say it hadn't been shipped at all and that it would now be Monday and later sent me an email telling me it would be between 8 and 1pm and would I like to click the link on the email if I was satisfied with the customer service I'd been given - what a joke! Delivery came Monday and on asking the courier who was part of Palletways who pride themselves on their ability to track every pallet shipped (remember I was told they didn't do that) it was established that they had not received the shipment until Monday morning so it was never ever going to have been the next day for the previous Thursday so two complete days wasted waiting on a shipment that was never going to arrive I just felt I was lied to and fobbed off with completely unhelpful customer services and will not be using this company again
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Reviews for Catering Appliance Superstore

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21 Jun 2024
 Verified review

The Best Company to Dealwith

Nothing better, all good. Vey convenient to be local to the Company. Excellent contact and hey ho delivery of a Commercial Fridge that we are very pleased with.
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Answer by Catering Appliance Superstore
24 Jun 2024
We’re very grateful that you took the time to leave us a 5-star review. Thank you!
13 days ago
 Verified review
Catering Appliance Superstore have a good choice of goods. Everything went smoothly, from selecting appliance, throughout check out and delivery, great service.
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Answer by Catering Appliance Superstore
6 days ago
Thank you for taking the time to leave a review, it is very much appreciated.
2 days ago
 Verified review

Church catering facility

Speed of delivery to my address. We were keen to improve our church catering
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30 Jun 2024
 Verified review
Very easy transaction and helpful customer service. Thank you.
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Answer by Catering Appliance Superstore
6 days ago
Thank you for taking the time to leave a review, it is very much appreciated.
22 Jun 2024
 Verified review
excellent service, quick delivery.
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Answer by Catering Appliance Superstore
24 Jun 2024
We’re very grateful that you took the time to leave us a 5-star review. Thank you!
8 days ago
 Verified review
Great customer service
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Answer by Catering Appliance Superstore
6 days ago
Thank you for taking the time to leave a review, it is very much appreciated.
11 days ago
 Verified review
Good service and pricea
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Answer by Catering Appliance Superstore
6 days ago
Thank you for your 5-star review! We very much appreciate your feedback.
5 days ago
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6 days ago
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7 days ago
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Answer by Catering Appliance Superstore
6 days ago
Thank you for your review.
8 days ago
 Verified review
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Answer by Catering Appliance Superstore
6 days ago
Thank you so much for giving us 5 stars. You made our day!
10 days ago
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Answer by Catering Appliance Superstore
6 days ago
We are very grateful for you taking the time to leave us a 5-star review. Thank you!
27 Jun 2024
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Answer by Catering Appliance Superstore
28 Jun 2024
Thank you for your 5-star review! We very much appreciate your feedback.
27 Jun 2024
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Answer by Catering Appliance Superstore
28 Jun 2024
Thank you so much for giving us 5 stars. You made our day!
27 Jun 2024
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Answer by Catering Appliance Superstore
28 Jun 2024
Thank you so much for giving us 5 stars. You made our day!
27 Jun 2024
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Answer by Catering Appliance Superstore
28 Jun 2024
Thank you for taking the time to leave a review, it is very much appreciated. Please let us know what we need to do to reach 5 stars.
20 Jun 2024
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Answer by Catering Appliance Superstore
24 Jun 2024
We’re very grateful that you took the time to leave us a 5-star review. Thank you!
20 Jun 2024
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Answer by Catering Appliance Superstore
24 Jun 2024
Thank you so much for giving us 5 stars. You made our day!
17 Jun 2024
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Answer by Catering Appliance Superstore
17 Jun 2024
Thank you for taking the time to leave a review, it is very much appreciated. Please let us know what we need to do to reach 5 stars.
30 May 2024
 Verified review
Staff were very helpful during the ordering process. Also the delivery company were excellent; keeping in touch about timings and assisting me with getting a large catering oven into the building.
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Answer by Catering Appliance Superstore
17 Jun 2024
That is great to hear! Thank you for your review, it is very much appreciated.