Review summary
Customers consistently praise the careful, secure, and professional packaging that ensures products arrive in excellent condition. The wide selection and high quality of available products, including unique or hard-to-find items, are frequently highlighted. Fast and punctual delivery is appreciated, with clear communication about shipments. Customers also value the friendly, helpful, and responsive customer service, especially in resolving issues or providing updates. Additionally, missing items or order errors are generally addressed promptly and fairly, with efficient processing of refunds or replacements. Experiences with the website are mixed, as some customers appreciate its ease of use while others report outdated design and usability issues. Pricing also receives mixed feedback, with some finding prices reasonable or competitive, while others mention high costs or expensive delivery.
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How Trusted Shops prevents fake reviewsReviewsuk.foodplu.eu
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Verified
As always reliable. Very quick delivery this time, all items received, small refund received due to the promotion which was not included on the website but it was in the store.
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
fast shipping, everything safely packed, at a low price and a large number of products
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
Super. Tylko mało produktów dostępnych. Więcej pierogów ☺️
Verified
Bardzo dobrze zapakowane, jestem miło zaskoczona. Jedyny minus to taki że niektóre produkty są 2 razy droższe niż w lokalnym polskim sklepie do tego dochodzi jeszcze koszt wysyłki...Cenowo nie za bardzo opłacalne aczkolwiek ja na pewno jeszcze zamówię bo ze względu na problemy ze zdrowiem /ruchowe opcja wyjścia do sklepu odpada. Pozatym naprawdę szybko ogarnięte paczka doszła w 2 i pół dnia od złożenia zamówienia. Jakość produktów bardzo dobra
Reply from uk.foodplu.eu
Dziękujemy za pozytywną opinię. Informujemy, że możesz również korzystać z darmowej dostawy przy zakupie jednego z określonych produktów i użycia kodu rabatowego w podsumowaniu zamówienia. Szczegóły znajdziesz na naszej stronie internetowej. Zapraszamy do ponownych zakupów :)
Verified
We don't improve perfection.
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
Bardzo szybka dostawa. Duzy wybor wedlin.
Reply from uk.foodplu.eu
Dziękujemy za pozytywną opinię. Zapraszamy do ponownych zakupów :)
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Profesional service
Just one more comment-Website need upgrading for easier shipping
Reply from uk.foodplu.eu
Thank you for your positive feedback. We will forward your suggestion to the appropriate department. You are welcome to visit our online shop again :)
Verified
Verified
Easy to use website, had what I was looking for, unfortunately didn't notice the cut off delivery dates for Xmas delivery until I had paid and submitted the order. Phoned and they were understanding and cancelled my order and issued a refund.
Reply from uk.foodplu.eu
Thank you for your feedback! This information was included in the order confirmation email, on the home page of our online shop, and on our Facebook page. Best regards! You are welcome to visit our online shop again :)
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Awesome- make your dreams come true!
Great shop! Always help even if they run out of my fav pieczen rzymska, they inform me when it is available and huge respect for fixing me and sending the cheese buns!!! I love them! Thank you. Please, remember this, as I always will order those two products! You are awesome!!!!!! Thank you!!! <3 Aleks
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
Jakieś opakowania były uszkodzone. Ale refused był natychmiastowy. Bardzo dobry series.
Reply from uk.foodplu.eu
Przepraszamy, że spotkała Cię taka sytuacja. Dokładamy wszelkich starań, aby produkty były odpowiednio zabezpieczone w dostawie. Przekażemy również prośbę do firmy kurierskiej o staranny transport paczek. Cieszymy się, że udało się rozwiązać tę sytuację. Mamy nadzieję, że do nas wrócisz! :)
Verified
GOOD SELL BY DATES
LARGE SELECTION OF FOOD PRODUCTS
ARRIVES CAREFULLY PACKAGED WITH CARE AND FRESH
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
Great customer service
Great communication, very thoughtful packing, everything have been included and reasonable prices.
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified
Allows to get high quality rare productswith great delivery
Well design parcel and very good quality products that are hard to get anywhere else.
Reply from uk.foodplu.eu
Thank you for your positive feedback. You are welcome to visit our online shop again :)
Verified