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Top positive review
19 Mar 2024
Verified review
I purchased a copy of Bitdefender Total Security 2024, Multi Device 10 Devices 2 Years from Blitzhandel24. I have been using Bitdefender for a good few years and they do offer some reasonable discounts when renewal is due. However, they no longer allow you to append your new purchase to the existing antivirus subscription. Rather, they simply say that your new cover starts as soon as you download it! In my case I could have easily, effectively lost about 2 months of antivirus cover if I'd not read the small print! That smacks of Sharp Practise to my mind, aiming to catch out the unwary, but I do like their product. By using Blitzhandel24, I could purchase the updated software when I wanted to and it's not until you actually activate it, with the new Key Code that the new subscription starts. That is a big plus in my opinion. I also liked that I could buy a subscription that covered 10 devices for 2 years. I wasn't able to find such a product direct from Bitdefender, another big plus. Finally, the price is better than the discounted prices that Bitdefender were prepared to offer me if I bought direct from them.
A great service was provided, with the download available pretty well as soon as I made the purchase. I'd have no qualms about buying from Blitzhandel24 again.
TRULY DISGUSTING SERVICE. Discussed purchase of Kasperkly product by telephone prior to purchase and confirmd it had a woldwide license as described on their web site. The product provided has only a European license. They ADMIT web site is wrong; and confirm license is Europe only. I have confirmed in writing no attempt has been made to use the license. They refuse refund.
TRULY DISGUSTING SERVICE. Discussed purchase of Kasperkly product by telephone prior to purchase and confirmd it had a woldwide license as described on their web site. The product provided has only a European license. They ADMIT web site is wrong; and confirm license is Europe only. I have confirmed in writing no attempt has been made to use the license. They refuse refund.
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21 Dec 2023
Verified review
Do not buy from this company
The website I downloaded the software from, was complicated and not at all user friendly. When the software was downloaded, it was a trial version which was supposed to become the full version once the product key was entered. Only it didn't. On top of which the software can only be accessed through their server platform - so if the company goes bust or the server goes down, then you lose access to the product you've paid a lifetime licence for. A complete waste of money. I will will warn everyone I know to stay clear of this company.
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3 Aug 2023
Verified review
The product wouldn't load on my system. They originally refused to send me a refund. Then they sent me an affidavit to sign to say I wouldn't use the product. I couldn't do anything with the form coz it was PDF. Then they sent it as word but I was still unable to complete the form to return it....I ended up giving up and they still have my money for a useless product..
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12 Aug 2023
Verified review
would NOT recommend.
paid for item, it downloaded fine, would not accept registration number. emailed them on their email postbox full, can't get in touch, got refund from paypal. good old paypal. no problems there thankfully. contacted supplier of same goods and they said it wasn't an authorised copy so therefore they weren't interested.
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24 Dec 2023
Verified review
They didn't provide the download and I had to go elsewhere. Only once I complained, did they send me a link. By then, it was too late and they wouldn't refund me, even though I had not used their product. An appalling way to treat people.
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27 Aug 2023
Verified review
still not able to download my software - I need someone to contact me to explain why the download code said it had already been used ? I either need my £78 back or someone to assist with me uploading the software.
Regards, Nick Barton
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9 Dec 2023
Verified review
WASTED £200 GBP!!
Ordered a product that is no longer manufactured for Mac - so the product is listed for sale - downloaded fine but cannot install. Was NOT offered a refund; asked to fill in a form for a voucher - still NOT arrived.
AVOID
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1 Aug 2023
Verified review
It will not let me give ZERO stars, so one has to do, I purchased a mobile phone security package that wouldn't work correctly as it was old software! and when you want a refund, you have to jump through hoops! never again!
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8 Jul 2023
Under review
I found Audials difficult to use and not quite what i thought it would and i wanted to cancel but that seems to be a difficult if not impossible thing to do so not a happy chappy.
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17 Aug 2023
Verified review
I made a purchase and found that i do not need it.The same do i cancelled it and request for my refund, but the company declined it.
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23 Dec 2023
Verified review
I bought what I believed to be a genuine Windows item. However, my computer refused to let me use it as it considered it dangerous.
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