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blitzhandel24.co.uk
Reviews:

850 reviews in the last 12 months2,363 total reviews  

4.44
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Most relevant positive review

19 Mar 2024
 Verified review
I purchased a copy of Bitdefender Total Security 2024, Multi Device 10 Devices 2 Years from Blitzhandel24. I have been using Bitdefender for a good few years and they do offer some reasonable discounts when renewal is due. However, they no longer allow you to append your new purchase to the existing antivirus subscription. Rather, they simply say that your new cover starts as soon as you download it! In my case I could have easily, effectively lost about 2 months of antivirus cover if I'd not read the small print! That smacks of Sharp Practise to my mind, aiming to catch out the unwary, but I do like their product. By using Blitzhandel24, I could purchase the updated software when I wanted to and it's not until you actually activate it, with the new Key Code that the new subscription starts. That is a big plus in my opinion. I also liked that I could buy a subscription that covered 10 devices for 2 years. I wasn't able to find such a product direct from Bitdefender, another big plus. Finally, the price is better than the discounted prices that Bitdefender were prepared to offer me if I bought direct from them. A great service was provided, with the download available pretty well as soon as I made the purchase. I'd have no qualms about buying from Blitzhandel24 again.

Most relevant negative review

19 Feb 2024
 Verified review
I made a purchase, and the email instructed me to download my product. However, I had actually paid for a physical scanner! When I contacted them, they told me to ignore the email. Oh boy. I waited for a week, but they didn’t provide any tracking information until I followed up with them. The product got stuck at customs, and Parcel Force informed me that only the sender could resolve the situation. However, Blitzhandel responded differently, insisting that I needed to find a solution with Parcel Force. Their handling of the situation was very unprofessional. Eventually, the product was returned to them, and they refused to offer a full refund. Fortunately, PayPal ruled in my favor, and I received a complete refund. My advice: Stay away!
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Reviews for blitzhandel24.co.uk

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13 May 2024
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1 May 2024
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Michael W.
CANTERBURY
1 May 2024
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19 Apr 2024
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6 Jan 2024
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8 Dec 2023
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5 Dec 2023
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21 May 2024
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No refund for not installing yet paid for WORD

I paid for MS Word to install on a borrowed PC. When I realised that I needed admin access and didn't have it, plus another way was found to get MS Word free trial I didn't install the one from Blitzhandel. I was charged anyway even though the company says proudly that we can return and get refunded for any reason. I know it is a digital product but even so it should have been possible to let another purchaser use the product key which is unique to each installation. Not happy and I am an old pensioner out of pocket.
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7 Nov 2023
 Verified review

Paid but could not download

I could not get on with Office 365 which was already installed on my new laptop. I could not install my Office 2010 because there was no disc drive. I jumped at the chance of your product, paid the price but it could not be downloaded. I was cross and had no time to contact your company because I was due to take some minutes and get them out quickly. I went to my local computer shop and for £20 he got rid of 365. He used my Office 2010 disc and his separate disc drive to install it.
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18 Mar 2024
Under review
I purchased a copy of Acronis TrueImage which your website stated could be installed on three PCs. It installed correctly on the first PC using the S/No supplied. When I tried to instal it on the second and third machines, I just got an error message stating that the S/No had already been used, so your website made a false claim.
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5 Feb 2024
 Verified review

Incorrect ACDSee download link sent.

The ACDSee download link you sent me gave me a German version, but I'd purchased English. The Product Key was correct for an English version. The ACDSee sales help Chat service sorted the problem for me.
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