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blitzhandel24.co.uk
Reviews:

850 reviews in the last 12 months2,363 total reviews  

4.44
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Most relevant positive review

19 Mar 2024
 Verified review
I purchased a copy of Bitdefender Total Security 2024, Multi Device 10 Devices 2 Years from Blitzhandel24. I have been using Bitdefender for a good few years and they do offer some reasonable discounts when renewal is due. However, they no longer allow you to append your new purchase to the existing antivirus subscription. Rather, they simply say that your new cover starts as soon as you download it! In my case I could have easily, effectively lost about 2 months of antivirus cover if I'd not read the small print! That smacks of Sharp Practise to my mind, aiming to catch out the unwary, but I do like their product. By using Blitzhandel24, I could purchase the updated software when I wanted to and it's not until you actually activate it, with the new Key Code that the new subscription starts. That is a big plus in my opinion. I also liked that I could buy a subscription that covered 10 devices for 2 years. I wasn't able to find such a product direct from Bitdefender, another big plus. Finally, the price is better than the discounted prices that Bitdefender were prepared to offer me if I bought direct from them. A great service was provided, with the download available pretty well as soon as I made the purchase. I'd have no qualms about buying from Blitzhandel24 again.

Most relevant negative review

19 Feb 2024
 Verified review
I made a purchase, and the email instructed me to download my product. However, I had actually paid for a physical scanner! When I contacted them, they told me to ignore the email. Oh boy. I waited for a week, but they didn’t provide any tracking information until I followed up with them. The product got stuck at customs, and Parcel Force informed me that only the sender could resolve the situation. However, Blitzhandel responded differently, insisting that I needed to find a solution with Parcel Force. Their handling of the situation was very unprofessional. Eventually, the product was returned to them, and they refused to offer a full refund. Fortunately, PayPal ruled in my favor, and I received a complete refund. My advice: Stay away!
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Reviews for blitzhandel24.co.uk

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13 Aug 2024
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6 Aug 2024
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6 Aug 2024
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20 Aug 2024
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17 Jul 2024
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It would be helpful if you stated how many computers the licence is valid for

the licence. I wasted a lot of time trying to load the programme onto another computer trying to solve an error 5 code when the reason dawned on me
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11 Jul 2024
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Great value but, an explanation that the App will be in English would be helpful. It seemed to want me to choose between Malaysian and Phillipino!
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28 Jul 2024
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did what they said they would for a good price
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13 Jul 2024
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recieved on time and in the right way.
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3 Jul 2024
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Service as advertised. No problems
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25 Jul 2024
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Quick and easy service
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31 Jul 2024
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27 Jul 2024
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27 Jul 2024
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21 Jul 2024
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6 Jul 2024
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5 Jul 2024
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4 Jul 2024
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JG
1 Aug 2024
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21 Feb 2024
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A tricky situation with lots of support needed. Very good and willing telephone support Email support was forthcoming too, but understandingly not as instant as the telephone support. Hopefully I will be able to use my software soon, after a pending element of support from Cyberlink
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21 Feb 2024
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Prompt delivery of a difficult to find item

They got the download and backup to me quickly. However the product clearly doesn't work on the latest Apple Mac OS, though it does work on earlier versions. When I tried to raise the issue I found the site was in German with no English translation available.
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