carhartt.com/gb
Reviews:

1,269 reviews in the last 12 months2,683 total reviews  

4.62
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 15 Nov 2022
The Trustmark indicates trustworthy online retailers.
carhartt.com/gb fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

7 Oct 2023
 Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.

Top negative review

9 Dec 2023
 Verified review
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that. Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for carhartt.com/gb

 Sort by  
Relevance
(1058)
(84)
Reset
2 May 2024
 Verified review
Report review
Answer by carhartt.com/gb
3 May 2024
Thank you for taking the time to review our Carhartt products. We are glad to hear you are happy with our workwear. At Carhartt, we believe in creating quality, durable clothing that can withstand any job. With every purchase we make sure to provide nothing but the best for our customers and it is wonderful to hear that is what you experienced. Thank you again for your feedback, it means a lot! Regards, Carhartt Europe
2 May 2024
 Verified review
Report review
Answer by carhartt.com/gb
3 May 2024
Thanks for your review! We're so glad to hear that you had a great experience with us! At Carhartt, we strive to create quality workwear that fits your needs and stands the test of time. We understand the importance of comfort and reliability, and we're continually working to improve our standards so that you can depend on Carhartt to deliver. Thanks for being part of our community and we look forward to continuing serving you in the future! Regards, Carhartt Europe
1 May 2024
 Verified review
Report review
Answer by carhartt.com/gb
2 May 2024
Thank you for taking the time to review Carhartt's sustainable work clothing! We appreciate your 5-star rating. At Carhartt, we strive to provide quality and comfortable apparel that stands up to the toughest of jobs. We are honored to have you as part of the Carhartt family and look forward to continuing to provide you with the best products. As always, thank you for being a part of our journey. Regards, Carhartt Europe
1 May 2024
 Verified review
Report review
Answer by carhartt.com/gb
2 May 2024
Thank you so much for the awesome review! We strive to provide our customers with the best experience possible, and it's great to hear that we have exceeded your expectations. We are dedicated to providing quality products that are both sustainable and long-lasting, so you can enjoy them for years to come. Thanks again for taking the time to leave us a great review – it means a lot! Regards, Carhartt Europe
30 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
1 May 2024
Thank you for taking the time to leave us such a glowing review! We are thrilled that our Carhartt work clothing was able to meet your needs. At Carhartt, we believe in creating products that are both sustainable and comfortable so that our customers can stay safe and stylish on the job. We appreciate your support and look forward to continuing to provide the best workwear out there. Regards, Carhartt Europe
30 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
1 May 2024
Thank you for reviewing Carhartt apparel. We value your feedback and appreciate you taking the time to let us know how our clothing has worked for you. We are proud to provide clothing that is durable and stylish, so we're thrilled to hear that the T-shirts were such a hit! We understand that sometimes our products may not work out, and we apologize if this was the case for you. At Carhartt, we strive to offer quality and sustainable workwear and will continue to stay focused on delivering the best possible experience for our customers. Thanks again! Regards, Carhartt Europe
30 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
1 May 2024
Thank you so much for your great review! We really appreciate you taking the time to share your experience with us. We are happy to hear that you enjoyed our delivery, goods, and customer service. We strive to provide the best possible products and service for our customers and we are glad that you were satisfied with your experience. Thanks again for your kind words! Regards, Carhartt Europe
30 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
1 May 2024
Thanks for taking the time to leave us a review - we really appreciate it! We're so glad you had a great experience wearing Carhartt clothing. Our company strives to provide quality, durable clothing that stands up to whatever you throw at it and keeps you looking stylish at the same time. We're so glad we could meet your expectations! Regards, Carhartt Europe
29 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
30 Apr 2024
Thanks for the 5 stars! We're so glad to hear that you love our Carhartt Sustainable Work Clothing. At Carhartt, we believe that sustainability and comfort don't have to be mutually exclusive. Our goal is to offer items that are both stylish and sustainable so you can look and feel your best. We appreciate your support and feedback! Regards, Carhartt Europe
29 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
30 Apr 2024
Thanks for the great review! We're so happy to hear that you enjoyed our Carhartt clothing. Here at Carhartt, we strive to design and manufacture clothing that is both stylish and comfortable while still being durable and long-lasting. We appreciate your feedback and are constantly striving to improve our products. Thanks again for taking the time to provide us with your valuable feedback! Regards, Carhartt Europe
29 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
30 Apr 2024
Thanks for the amazing review! We strive for excellence in all we do here at Carhartt, and it's great to hear that you experienced 5/5 in all areas. We appreciate your feedback and are always looking for ways to improve our products, delivery, and customer service. Thanks again for being a loyal customer! Regards, Carhartt Europe
29 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
30 Apr 2024
Thanks for the feedback! We're glad to hear you enjoyed your Carhartt experience. At Carhartt, we strive to make sustainable work clothing that stands up to rough wear and tear. We want you to feel good wearing our workwear—from the quality of our fabrics to the fit. Thanks for being part of our Carhartt family! Regards, Carhartt Europe
29 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
30 Apr 2024
Thank you for your review! We are so glad you enjoyed the overall experience of using our products and services. Our mission here at Carhartt is to provide quality, sustainable workwear that will last. We are proud to stand by our commitment to create apparel that works as hard as you do. Thanks again for your feedback – it means a lot to us! Regards, Carhartt Europe
28 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
29 Apr 2024
Thanks for taking the time to leave a review for us! We're glad you think our clothes are worth the 5 stars. Here at Carhartt, we believe that everyone should have high-quality work clothing that is built to last. We appreciate you giving us a try and being so satisfied. Thanks again! Regards, Carhartt Europe
27 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
29 Apr 2024
Thanks for the great review! We're delighted to hear that Carhartt met your expectations and that you're so happy with your purchase. At Carhartt, we strive to provide quality clothing that is built to last and we're glad our commitment to sustainability has earned us a 5-star rating from you. Thanks again for taking the time to share your experience - we truly appreciate it! Regards. Carhartt Europe
26 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
29 Apr 2024
Thanks so much for the glowing review! We really appreciate you taking the time to share your experience with us and we're glad you were satisfied with our delivery, goods, and customer service. Here at Carhartt, we’re committed to providing our customers with the best possible work clothing – because we understand that exceptional workwear isn’t just about looking good; it’s also about comfort and safety. We hope you continue to enjoy our products for years to come! Regards, Carhartt Europe
26 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
29 Apr 2024
Thanks for taking the time to review us! We're glad to hear that your delivery experience was a positive one. We at Carhartt believe in creating comfortable, durable clothing that looks and feels good while helping make the world a better place. So we appreciate your support for our mission. Thank you again! Regards, Carhartt Europe
26 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
29 Apr 2024
Thank you so much for your kind words about our Carhartt work clothing! We strive to provide our customers with the highest quality and most sustainable apparel, and we're so glad that you've had a positive experience with us. We appreciate the time you've taken to share your feedback and it will certainly help us to continue improving our offerings in the future. Thank you again for being a valued customer of Carhartt! Regards, Carhartt Europe
24 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
24 Apr 2024
Thanks for taking the time to review us. We're glad you had a generally positive experience with Carhartt! Here at Carhartt, we strive to provide sustainable, high-quality workwear and are always looking for ways to improve our products. We appreciate your kind words and we'll take your feedback into consideration as we continue to create better, more durable clothing. Thank you again for your review! Regards, Carhartt Europe
23 Apr 2024
 Verified review
Report review
Answer by carhartt.com/gb
24 Apr 2024
Thank you for your review and for taking the time to share your experience with us. We're so glad to hear you're generally satisfied with our products. At Carhartt, we are committed to providing high-quality sustainable workwear, while also embodying a culture of sustainability, innovation, and craftsmanship. We appreciate you choosing us and hope that you will continue to enjoy our products! Regards, Carhartt Europe