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Top positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
Great quality and fit just what you want when on line shopping
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Answer by carhartt.com/gb
13 days ago
Thanks so much for the kind words! We at Carhartt take pride in providing you with the highest quality and most comfortable workwear around. We're so glad that you got exactly what you were looking for when shopping online. Thanks for being part of our Carhartt family!
Regards,
Carhartt Europe
22 Apr 2024
Verified review
Great quality and orders always arrive earlier than expected
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Answer by carhartt.com/gb
23 Apr 2024
Thank you for your kind words! We at Carhartt are proud of the quality of our workwear and work hard to ensure that orders always arrive on time. It means a lot to us that we meet your expectations. Thank you again for your support and appreciation.
Regards,
Carhartt Europe
29 Apr 2024
Verified review
Excellent service every time and top quality products
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Answer by carhartt.com/gb
30 Apr 2024
Thank you so much for your kind words! We strive to offer the best service possible and provide only the highest quality products. We appreciate you taking the time to leave this review! Thanks again!
Regards,
Carhartt Europe
2 days ago
Verified review
Prompt delivery
Good quality
Could be more pockets
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Answer by carhartt.com/gb
2 days ago
Thank you for your review! We're glad to hear you appreciate the prompt delivery and our quality. We understand your desire for more pockets and are constantly looking for new ways to improve our products - we strive to meet the needs of every customer! Thank you again for your feedback.
12 days ago
Verified review
Great truckers cap. Fast delivery and well packaged
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Answer by carhartt.com/gb
11 days ago
Thank you so much for your awesome review! We're thrilled to hear that you love your cap and that it arrived quickly and safely. We at Carhartt value delivering great quality products and excellent customer service. It's our mission to always provide the highest level of satisfaction for each of our customers. Thanks again for your kind words, we're delighted to know that you're happy with us!
3 May 2024
Verified review
Quick delivery. Great product. What's not to like?
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Answer by carhartt.com/gb
13 days ago
Thank you so much for the great review! We strive at Carhartt to provide the best products and efficient deliveries. We appreciate you being a part of our company and allowing us to serve you!
Regards,
Carhartt Europe
Thank you so much for your review! We're happy to hear that you received your item quickly and that you appreciate the quality. At Carhartt, we take pride in being able to provide our customers with durable and reliable products, so it's wonderful to hear that your experience reflected that. Thank you for choosing Carhartt!
Regards,
Carhartt Europe
2 days ago
Verified review
Great Delivery Time! Item sized to perfection!
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Answer by carhartt.com/gb
2 days ago
Thanks for the great review! We’re glad that you were happy with the delivery time and sizing of your Carhartt item. We’re committed to providing our customers with quality products and services that they can count on. Thanks again for your feedback!
6 days ago
Verified review
Good quality clothes especially at sale prices
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Answer by carhartt.com/gb
5 days ago
Thank you for taking the time to review our Carhartt workwear. We're glad to hear that you found great quality clothes at a great price! At Carhartt, we believe that hardworking people deserve clothing that will stand the test of time, and we're grateful that you recognize this commitment in our clothing. We hope you continue to enjoy our products and thank you again for your feedback!
29 Apr 2024
Verified review
Would recommend
Easy ordering, well packaged, quick delivery
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Answer by carhartt.com/gb
30 Apr 2024
Thank you so much for your review! We're happy to hear that you had an easy ordering experience, and that your items were well packaged and delivered quickly. We strive to make sure our customers have a smooth ordering process from start to finish—that way, they can get their Carhartt gear fast and get out there on the job. Thanks again for taking the time to share your experience with us!
Regards,
Carhartt Europe
22 Apr 2024
Verified review
Great deals for really good quality clothes.
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Answer by carhartt.com/gb
23 Apr 2024
Thank you so much for your feedback – we’re so glad that you’ve found the right balance between quality and value with Carhartt! Our mission is to provide sustainable workwear solutions that fit every budget without compromising on quality. We hope that this has been your experience, and we look forward to seeing you again soon!
Regards,
Carhartt Europe
4 days ago
Verified review
T shirt purchase
Good website good price quality t shirts
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Answer by carhartt.com/gb
4 days ago
Thank you so much for your review! We're glad that you appreciate the quality of our t shirts and the ease of using our website. At Carhartt, we prioritize sourcing sustainably-produced materials and always ensure that our products are designed to last. We always strive to provide the best quality for our customers and we thank you for taking the time to share your experience with us.
4 May 2024
Verified review
On time or even early to stayed date .
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Answer by carhartt.com/gb
13 days ago
Thank you for the great review! We here at Carhartt are always delighted to hear that our products and services are providing satisfaction to our customers. We take pride in always delivering on time or even early when possible, and we're glad you noticed! Thanks again for your feedback.
Regards,
Carhartt Europe
2 May 2024
Verified review
Quality Items
Quality items, perfect fit to size
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Answer by carhartt.com/gb
3 May 2024
Thank you so much for your positive review! We strive to make sure that every customer has a great experience, and we’re glad that you did. We pride ourselves on providing quality clothing that is designed to last, and we’re glad to hear your items fit perfectly! Thanks again for the review and for choosing Carhartt!
Regards,
Carhartt Europe
22 Apr 2024
Verified review
Love the brand. Nice baseball cap.
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Answer by carhartt.com/gb
23 Apr 2024
Thanks so much for your positive review! We're so glad to hear that you love Carhartt and appreciate the quality of our baseball cap. At Carhartt, we strive to create stylish and sustainable workwear that empowers people in their everyday lives. Thanks again for your support. Cheers!
Regards,
Carhartt Europe
13 days ago
Verified review
Quick arrival. Great colour.
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Answer by carhartt.com/gb
12 days ago
Thanks for the review! We always strive to provide our customers with the best possible service and products, so we are really pleased that your order arrived quickly and that you liked the colour. Thank you for being a Carhartt customer!
23 Apr 2024
Verified review
Very easy to return the item.
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Answer by carhartt.com/gb
24 Apr 2024
Thank you for your feedback! We're glad to hear that you were able to return your item with ease. At Carhartt, we strive to provide our customers with a hassle-free shopping experience. We value customer satisfaction and are committed to delivering the best product quality and service. Thanks for being part of the Carhartt family!
Regards,
Carhartt Europe
30 Apr 2024
Verified review
The quality of the product
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Answer by carhartt.com/gb
30 Apr 2024
Thank you so much for taking the time to review our product! We appreciate all feedback, both positive and negative. At Carhartt, we pride ourselves on making durable and reliable clothing that can stand up to any job. We strive to create clothing that is comfortable yet resilient, so you can be sure that you’re getting the most out of your purchase. Thank you again for your feedback!
Regards,
Carhartt Europe
10 days ago
Verified review
No
The items were delivered
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Answer by carhartt.com/gb
9 days ago
Thanks for your review! We're glad to hear that your items were delivered. Here at Carhartt, we strive to provide high-quality, sustainable workwear that stands the test of time. We appreciate your support and look forward to hearing more from you soon.
26 Apr 2024
Verified review
Great quality product
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Answer by carhartt.com/gb
29 Apr 2024
Thank you for your positive review! We’re so glad to hear that you love the quality of our product. At Carhartt, we strive to provide durable and stylish workwear that stands the test of time. Thank you for being a loyal customer, and we look forward to continuing to serve you in the future.
Regards,
Carhartt Europe
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