Review summary
Many customers appreciate the fast and reliable delivery, secure packaging, and the good condition of items upon arrival. The wine quality and selection receive considerable praise, and shoppers often find the prices reasonable or a good value. Customer service is frequently described as responsive and professional, and clear or proactive communication is noted by numerous reviewers. However, some customers experienced delays in delivery, breakages, and found delivery costs to be high. There are a few reports of receiving damaged or poor-condition bottles, as well as frustrations with lack of replies or inadequate support from customer service after problems arise. Additionally, a minority of customers mention a lack of updates or unclear information during the purchasing process.
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How Trusted Shops prevents fake reviewsReviewsLe Bourguignon - Burgundy Wines
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Verified
Great choice and delivered on time
Reply from Le Bourguignon - Burgundy Wines
Hello and thank you very much for your feedback !
we are very pleased you enjoyed the Wines and had a good experience with the delivery.
wishing you very pleasant tasting moments !
Verified
Great Chablis and for the first time in two deliveries no breakages!
Verified
The better wines
Easy order - good communication - fast delivery - and, the most important of all, very good wine taste. Looking for a better wine, only based upon the comments, and, i am very satisfied with my own choice.
Verified
Superb wines
Excellent wines, sales and delivery always on time
Reply from Le Bourguignon - Burgundy Wines
Hello and thank you very much for your feedback !
we are very pleased you enjoyed the Wines and had a good experience with the delivery.
wishing you very pleasant tasting moments !
Verified
Everything perfect!
Everything perfect
Reply from Le Bourguignon - Burgundy Wines
Hello and thank you very much for your feedback !
wishing you very pleasant tasting moments with your Bourgogne Wines !
Verified
Two bottles broken this is the second time.
Two bottles broken this is the second consecutive delivery I’ve had where two bottles have been broken - Chablis is not a cheap wine . I am
Sure it’s the fault of the carrier - but it’s disappointing and puts me out of pocket.
Verified
Everything perfect!
Verified
Reply from Le Bourguignon - Burgundy Wines
Hello and thank you very much for your feedback !
Verified
Great selection of wines
The only thing you could improve on is making your wines available to UK merchants ie Majestic, so I don’t have to pay the high postage costs!!
Verified
Fast and accurate
The information was fast and accurate. The shipment arrived one day earlier than originally estimated, within the time slot that was communicated on the evening before the day of delivery.
Verified
Reply from Le Bourguignon - Burgundy Wines
Hello and thank you very much for your feedback !
Thanks for your trust and wishing you very pleasant tasting moments with your Bourgogne Wines
Verified
Excellent wine! Exactly as described on the website and a good price. The ordering and delivery process was really good - thank you!!
Verified
Reply from Le Bourguignon - Burgundy Wines
Hello and thank you very much for your feedback !
Thanks for your trust and wishing you very pleasant tasting moments with your Bourgogne Wines
Verified
Reply from Le Bourguignon - Burgundy Wines
Hello and thank you very much for your feedback !
Thanks for your trust and wishing you very pleasant tasting moments with your Bourgogne Wines
Verified
Great service!
There is always a little concern when purchasing from abroad, but as I was within the EU, everything was excellent. Prices were competitive, delivery was quick and information was good - so overall, would definitely recommend.
Reply from Le Bourguignon - Burgundy Wines
Hello and thank you very much for your rating and your comments !
We are very pleased the delivery went smoothly and that you are happy wiith the wines and their price.
Wishing you very nice tasting moments with these pieces of Burgundy !
Verified
I found one of my fav drinks :) the delivery and packaging went smooth and I was able to enjoy my fav drink very fast :) congrats and thank you.
Reply from Le Bourguignon - Burgundy Wines
Hello and thank you very much for your rating and comment.
We are very happy you found the wine you like, and that the delivery went well;
Thanks for your trust and wishing you very pleasant time with your favorite Burgundy Wine
Verified
Voldoet aan verwachting
Verified
My experience with les Bourguignon
Verry good quality and wine localy made in the region, unfortunately most wine are not always available!!
Verified
Reply from Le Bourguignon - Burgundy Wines
Hello and thank you very much for your feedback !
Thanks for your trust and wishing you very pleasant tasting moments with your Bourgogne Wines
Verified
Reply from Le Bourguignon - Burgundy Wines
Hello and thank you very much for your feedback !
Thanks for your trust and wishing you very pleasant tasting moments with your Bourgogne Wines