Excellent

2,799 total reviews
296 reviews in the last 12 months

96 %

2 %

< 1 %

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Review summary

Customers consistently praise the high quality, durability, and craftsmanship of the products, describing them as well-made, soft, and comfortable. Many highlight the fast and reliable delivery, with orders arriving quickly—even internationally or in adverse weather. The support staff are frequently noted as friendly, helpful, responsive, and accommodating, which enhances the overall shopping experience. Shoppers also appreciate the attractive designs, wide choice of colours, and authenticity of the products, often finding that items look as good as or better than expected. Additionally, the website is described as easy to use, clear, and helpful for selecting and ordering products. Most customers find the sizing accurate and the fits comfortable. A few customers mention minor issues with sizing or express a desire for expanded sizing options.

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Reviewsthecrofthouse.com

Community member

1 Reviews

Verified

Fast shipping and delivery to Australia. The sweater is of great quality and a lovely colour. It will be a staple piece in my winter wardrobe for many years.

Community member

1 Reviews

Verified

Sage Delight

The colour is particularly lovely. My husband hasn’t taken it off! Next time I’ll buy him a L. M is slightly neat on him.

Community member

1 Reviews

Verified

Community member

1 Reviews

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Fair Isle Jumper

All aspects of the purchase of a jumper (a gift) has been great. Really good website with plenty of decent photos to get a good feel for the product. Great comms with updates on delivery etc, and jumper arrived well packaged etc. Jumper looks great and as hoped. Thank you very much, I look forward to the recipient receiving it.

Community member

4 Reviews

Verified

Everything is perfect. Easy to order online, items are great quality, gorgeous colours, they look the same as in the photos and the description is perfect. Wonderful that they are Scottish made.They arrive quickly. I am very happy and I have recommended you to friends.

Community member

2 Reviews

Verified

Community member

3 Reviews

Verified

Excellent for woollens

Love looking through the site and the lovely woollens. Have ordered several items which were dispatched promptly. Scarves, jumpers all exceptional with good quality thick wool. Quality is very high and fantastic colours and patterns. A joy to wear.

Community member

1 Reviews

Verified

Great quality jumper. Very warm. Good fit. Bought as a Christmas present for my husband who loves it.Beautifully packaged. Excellent delivery service. Would recommend this for others to buy. just wonder how robust the elastic is in the sleeves and bottom of the garment.

Community member

2 Reviews

Verified

Community member

2 Reviews

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Community member

3 Reviews

Verified

Super jumpers

The jumpers are a quality item well made and fit perfectly, great range of colours This is my second time purchasing as the previous two finally wore out. One note of caution you do need to wash them on a wool program with dedicated wool detergent then only lightly tumble and dry out flat on a net. Yes a bother but with it

Community member

1 Reviews

Verified

Quick delivery, excellent quality, well Made and good range of colours

Community member

1 Reviews

Verified

I have just received the cardigan. It had along way to come to Australia. I’m thrilled with the colour. It’s just what I was looking for

Community member

2 Reviews

Verified

Such a nice efficient and friendly person in your offices to help me with changing my order and just before Christmas too! Bravo great service. The Christmas present jersey is a great success too!

Community member

2 Reviews

Verified

Nice quality product and excellent customer service

I’m very happy with the quality and appearance of the jumper I ordered. Louise was extremely accommodating and provided superb customer service throughout

Community member

1 Reviews

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Community member

2 Reviews

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Lovely jumpers and excellent value for money

I am very excited to have discovered you! Lovely jumpers and excellent value for money - and delivered very fast. I have no suggestions for improvements at all!

Community member

1 Reviews

Verified

Great product, easy to change size, good purchasing experience all round

D H

Denise H.

8 Reviews

Verified

I love Croft House Jumpers. I have been buying from the Croft house for two or three years and generally buy more than. just one. So far this year I have bought the chocolate coloured polo neck to wear on those cold days. The jumper is lovely, the quality is excellent and I really like the choice of colours you offer.

Community member

1 Reviews

Verified

A great experience working with Louise in getting exact size for my wife in the US. She was quick to respond to all questions with answers to sizing issues. Color and selection of product were perfect and shipping fast, easy, reliable and arrived early, even with US customs clearance. Fantastic experience, thank you.

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