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Top positive review
1 Jun 2023
Verified review
I love it. Lots of things that I buy regularly at a reduced price. Things that have been discontinued that I love. Dog treats that are near bb dates that won’t last them 5 mins so no concerns over that. Every item on the website tells you the BB dates and you’re saving stuff going into land fill. The family are always excited to see what treasures will be in this months box. (I order monthly) plus I’ve had lots of discount vouchers so that pretty much covers the p&p although it’s not that expensive anyway. I’ve not had to wait longer than 7 working days and that was only because of a bank holiday. So I’m a happy customer. 5*
I cancelled my order but they refuse to accept my cancellation.
Then wrote it was packaged & with the courier. NO IT IS NOT AS THE COURIER HAS NOT RECEIVED IT - more filthy lies !!!!!
Into 2nd week with no items.
Had to go and buy them from supermarket.
DO NOT USE THEM !!!!
CROOKS AND STILL WAITNG MY REFUND !!!!!
Badly packed. Three items pack had opened on the seam so we soft, crisps. When ordering I checked sell by dates by clicking on the item, some were as little as 4 weeks but still in date. When received many items were several weeks out of date and one item was November 2022. Whilst I expected short codes by checking before ordering I did not expect to receive such old stock. Would not order again.
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5 Jun 2023
Verified review
Poor delivery partner
The delivery from Parcel force is awful this is not the fault of Motatos but they need to sort it out.
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27 May 2023
Verified review
Items were missing from my order, 3 items that I didn't order were included. Emailed customer support but no response.
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21 May 2023
Verified review
Delivery cockup. Change of delivery firm after I was allocated a delivery slot. Ordered 13th ,still waiting
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20 May 2023
Verified review
still waiting for delivery despite being bombarded by adverts to buy more!
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