Motatos.co.uk
Reviews:

185 reviews in the last 12 months1,573 total reviews  

4.02
Good
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Top positive review

1 Jun 2023
 Verified review
I love it. Lots of things that I buy regularly at a reduced price. Things that have been discontinued that I love. Dog treats that are near bb dates that won’t last them 5 mins so no concerns over that. Every item on the website tells you the BB dates and you’re saving stuff going into land fill. The family are always excited to see what treasures will be in this months box. (I order monthly) plus I’ve had lots of discount vouchers so that pretty much covers the p&p although it’s not that expensive anyway. I’ve not had to wait longer than 7 working days and that was only because of a bank holiday. So I’m a happy customer. 5*

Top negative review

19 May 2023
 Verified review
I cancelled my order but they refuse to accept my cancellation. Then wrote it was packaged & with the courier. NO IT IS NOT AS THE COURIER HAS NOT RECEIVED IT - more filthy lies !!!!! Into 2nd week with no items. Had to go and buy them from supermarket. DO NOT USE THEM !!!! CROOKS AND STILL WAITNG MY REFUND !!!!!
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Reviews for Motatos.co.uk

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Latest first
26 Jun 2023
 Verified review

Excellent first experience

Easy ordering, quick and accurate delivery. Items in date. What’s not to like?
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26 Jun 2023
 Verified review
Great value for money. Sent usually within a week.
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25 Jun 2023
 Verified review
Ordered 4 times now and good service every time. There have been a couple of mistakes but customer service is excellent.
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25 Jun 2023
 Verified review

Simply the best

Love Motatos not only are the items great but the comms are the best. From ordering to receiving goods you are informed every step of the way. Everything is wrapped to perfection no spills or broken bottles, just got my order and im ordering again. 5* service well done team Motatos
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24 Jun 2023
 Verified review

Love it!

I love that I can get really good discounts on products that I wouldn't normally be able to get in the supermarket. Found some great vegan stuff that I can't get anywhere else. And its using product that would otherwise be wasted, so I helping to do my bit for sustainability.
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24 Jun 2023
 Verified review
Great shopping experience great range of products great customer service especially when things do go wrong it's dealt with promptly and efficiently. The only thing I can add is please do not close down like so many online suppliers I've seen recently I will be lost and heart broken if you do
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23 Jun 2023
 Verified review
ordered what I wanted , came in time they said. everything there. Will order again when needed
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23 Jun 2023
 Verified review

Bargain's.Bargin's wish delivery was a little faster,lots of eco Winner .

Bargain's.BBargins
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23 Jun 2023
 Verified review
Goods are as described and great prices but delivery is slow and can't be tracked.
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23 Jun 2023
 Verified review

Good value

Love the prices and quality products. The boxes could be stronger that the orders are sent in. Arrive a bit battered and torn in corners.
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22 Jun 2023
 Verified review
the items are great, but the boxes they are packed in are very flimsy, especially if you have tins jars and bottles in them. They arrive really bashed about with the weight. The Delivery man complained, that they are too flimsy.
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22 Jun 2023
 Verified review
My order wasn’t delivered, because it was damaged, the driver said it was leaking. This I can accept, what I can’t accept is the poor communication, and all the wasted time online chats etc - in which I was told items won’t be redelivered do I want a refund? - well obviously if I’m receiving items?! Now I’m told it’s being redelivered. I am dyslexic, I run my own business. I can not handle so much bad information wasted time it just wears me out.
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21 Jun 2023
 Verified review
great value.
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21 Jun 2023
 Verified review
Very happy with products and delivery..
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21 Jun 2023
 Verified review

Boxes

One box was good and the other one could have benefited from a bit more tape, has it was gaping at the bottom .only one leakage this time ! the shower gel. Other wise really pleased with everything. X
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21 Jun 2023
 Verified review
The goods are excellent and lots of variety the only thing that lets you down is sometimes the wait for delivery despite saying it will arrive in 3 to 5 days xx
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20 Jun 2023
 Verified review

Very old product and badly packaged

Some items were 8 months past their best before date, which was not on the description (some products do tell you bbd). Would not have bought if I had known were so old and they tasted stale. Also badly packaged so crisps were crushed and one packet was open. I love the concept and have no problem eating food a bit past the bbd, so I may give them another try.
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19 Jun 2023
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19 Jun 2023
 Verified review
All beautifully packed & safe
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19 Jun 2023
 Verified review
I'm still waiting on my order but previous orders have been good
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