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desenio.co.uk
Reviews:

1,365 reviews in the last 12 months32,017 total reviews  

4.17
Good
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Top positive review

4 Sept 2023
 Verified review
Lovely print and frame matched very well , and really happy with overall look. There was no instruction how to remove the plastic film , i think this needs addressing.

Top negative review

4 Jan 2024
 Verified review
I love the prints from Desenio ! However, I still haven’t received my order. I ordered 10 days before Christmas as a present ! We’re now into January and I still haven’t got my delivery, it has been nearly 4 weeks :(
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Reviews for desenio.co.uk

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29 May 2023
 Verified review
Packaging an issue
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Answer by desenio.co.uk
30 May 2023
Dear customer, Thank you for your feedback. We are glad to see you are in contact with out customer service team, who will ensure you receieve all articles in the perfect condition! At this time, we await more pictures from you as in the pictures received we can only detect that in fact only the safe protection papper is wrinkled. Upon more pictures of your received posters, we will be happy to send a replacement if needed. We wish you a great day! DESENIO
28 May 2023
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25 May 2023
 Verified review
One corner of the frame is gappy Love the print but frame not great
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Answer by desenio.co.uk
30 May 2023
Dear customer, Thank you for bringing this issue to our attention. We are sorry that your frames arrived damaged. We are making every effort to provide our customers with products of high quality. I can not see that you have yet reached out to our customer service regarding this matter, hence we will reach out to your shortly. This will ensure that we can look together at this matter and hopefully find the best solution. Wishing you a lovely day! DESENIO
22 May 2023
 Verified review
Lovely prints the only issue was a slight crease in the corner of both prints
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Answer by desenio.co.uk
25 May 2023
Hi Angero, Thank you for bringing this issue to our attention. We are sorry that your posters arrived damaged. We are making every effort to provide our customers with products of high quality. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO
14 May 2023
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