desenio.co.uk

Reviews:

Hi, Thank you for bringing this issue to our attention. We are sorry that your frames arrived damaged. We are making every effort to provide our customers with products of high quality. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. We wish you a lovely day! /DESENIO

Hi Anthony, Thank you for your feedback. We are sorry to hear about the issues you have experienced with our website. If you have any questions or if there is anything else we can help you with, please do not hesitate to get in touch with our Customer Service team. We wish you a lovely day! /DESENIO

Hi, Thank you for bringing this to our attention. We apologize for such a long wait for our answer. At the moment we deal with high amount of orders and requests to the customer service. We are also so sorry that your frames arrived damaged. We are making every effort to provide our customers with products of high quality. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. Kind regards, /DESENIO

Hi Joanne, Thank you for your feedback. We're so sorry to hear about the problems you have experienced with our freight partner and that you were not satisfied with the communication regarding delivery! This is of course not how we would like our customer's experience to be. We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern. We wish you a lovely day! /DESENIO

Hi, Thank you for your feedback. We are sorry to hear that your parcel was delayed in transport. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. Have a nice day! /DESENIO

Dear customer, Thank you for bringing this problem to our attention. We are sorry for your overall bad experience with us. We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern. We wish you a lovely day! /DESENIO

Hi, Thank you for bringing this issue to our attention. We are sorry that your posters arrived damaged. We are making every effort to provide our customers with products of high quality. We can see that our Customer Service agent already reached out to you who will provide you with the best resolution for your concern. Have a nice day! /DESENIO

Dear customer, Thank you for your feedback. We are very sorry to hear that you are not satisfied with the quality of our posters. We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish. Also as you mentioned, we try to make our return process as clear and transparent as possible. All details regarding returns and potential fees can be found on our website and in the Terms and Conditions. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi, Thank you for your feedback. We apologize for such a long wait for our answer. At the moment we deal with high amount of orders and requests to the customer service. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. Thank you, have a nice day! /DESENIO

Hi, Thank you for bringing this to our attention. We are sorry that your posters arrived damaged. We are making every effort to provide our customers with products of high quality. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. Kind regards, /DESENIO

Hi, Thank you for bringing this issue to our attention. We are sorry to hear that you are not satisfied with our customer service. We will ensure that the appropriate coaching is provided to our agent to improve the experience provided to our customers moving forward. Kind regards, /DESENIO

Hi, Thank you for your feedback. We are very sorry to hear that you are not satisfied with the quality of our posters. We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. Kind regards, /DESENIO

Hi, Thank you for bringing this issue to our attention. We are sorry that your frames arrived damaged. We are making every effort to provide our customers with products of high quality. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. Have a nice day! /DESENIO

Dear customer, Thank you for bringing this problem to our attention. We are sorry for your overall bad experience with us. We can see however, that one of our agents has already been in contact with you regarding this issue, nevertheless, we will contact you again regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Hi, Thank you for bringing this issue to our attention. We are sorry that your poster arrived damaged. We are making every effort to provide our customers with products of high quality and we are very sorry for the lack of response from our side. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Dear customer, Thank you for your feedback, it will help us to improve the customer experience. We are also very sorry to hear that you are not satisfied with the quality of our frames. We strive to have the strongest and most beautiful frames and therefore we use acrylic glass which has the same reflective properties as real glass but is shatter-proof, lighter and crystal clear. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi, Thank you for bringing this issue to our attention. We are sorry to hear about the issues you have experienced with your order. We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern. Kind regards, /DESENIO

Hi, Thank you for your feedback. We are sorry that your posters arrived damaged. We are making every effort to provide our customers with products of high quality. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO

Dear customer, Thank you for your feedback. Our customer service team is available to assist you with any concern you might have. We wish you a lovely day! /DESENIO

Hi Emily, Thank you for bringing this problem to our attention. We are sorry to hear that you have not received your order. Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution. We wish you a lovely day! /DESENIO