Smartwatch-straps.co.uk

Reviews:

I bought 2 Milanese style straps at the end of April, one self coloured silver for my wife and mine in grey. The silver one has been fine but the grey strap has shed the coating on the magnetic catch, in fact it's so thin I can mark it with a fingernail. This wear is despite very little use as I wear an old watch when doing anything which might scratch the watch, I'm retired so no desk work, wear the watch on my left wrist and am right handed. In my view this is unacceptable and poor quality so I emailed Smartwatch-straps with 'photos and asked for comments and received a polite but brief reply stating it was outside of their 6 month guarantee. I actually didn't request replacement just feedback but the comment made me investigate further and I can find no reference whatsoever to any guarantee only their 100 day return policy which certainly isn't 6 months. Needless to say I'm very disappointed with the quality and will buy my next strap elsewhere. We have just bought a smartwatch for my daughter and had intended to buy her the same strap as bought for my wife but will not now buy from this company. I did reply to them saying that but they haven't bothered to reply. If I was allowed to give 0 stars I would have done so.

Have still not received my delivery. Tracking no does not exist ? Waiting for an investigation into where my parcel is. How long will this take ? This isn't my problem . Why not just re send the items I ordered

The customer service was fantastic. Today, I received my strap unfortunately in less than a day the screw fall of and my garmin watch fell off. Please improve the quality. https://www.smartwatch-straps.co.uk/garmin-fenix-5x-6x-nylon-strap-olive-green.html