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Hatstore.co.uk
Reviews:

716 reviews in the last 12 months4,713 total reviews  

4.64
Excellent

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Certified since: 10 Jan 2018
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Hatstore.co.uk fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

10 Jun 2023
 Verified review
You have the best hat range I have ever seen. I only buy my hats from your site. One thing which would be cool to see would be a free hat after a set amount of purchases. Ten purchases for a free hat would be quite fair I’d say, but the purchase prices should reflect and match the hat which is free and not just make it a generic hat that is free. I also believe that the custom design hats are both overpriced and limited on choice. The prices either need to be reduced or the options increased to make it a better deal.

Top negative review

22 Jun 2023
 Verified review
When I pay £64 .99 for a cap and they confirm my order and it has still not been shipped 13 days later and I email customer services , their telephone number doesn't work , and they inform me that my cap should have been shipped days before and they don't know why it hasn't it doesn't give me much faith in their company , plus if I hadn't contacted them and demanded a refund I still would not have received my cap as they couldn't understand why it hadn't been shipped and they would have still had my money and I would have waited indefinitely for it as they assumed it had been shipped . Rubbish non delivery and shipping of cap and terrible customer service , phone number in London doesn't even ring that they tell you to contact them on ! Refunded me and apologized and offered me a very huge discount if I placed another order with them . Not likely and advise any other customers to stay clear !!!!!!
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Reviews for Hatstore.co.uk

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Latest first
(604)
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20 hours ago
 Verified review
Amazing ordered hats took 5 days to come was able to track will defiantly buy again
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21 hours ago
 Verified review
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3 days ago
 Verified review
Delivered in good time.
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Answer by Hatstore.co.uk
3 days ago
Hi, Thanks for your great feedback :) It's great to hear that your order arrived promptly! If there's anything else you need assistance with, feel free to let us know. We're here to help! Service Hero
3 days ago
 Verified review
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Answer by Hatstore.co.uk
3 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
4 days ago
 Verified review
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Answer by Hatstore.co.uk
4 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
4 days ago
 Verified review
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Answer by Hatstore.co.uk
4 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
5 days ago
 Verified review
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Answer by Hatstore.co.uk
4 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
6 days ago
 Verified review
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Answer by Hatstore.co.uk
6 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
6 days ago
 Verified review
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Answer by Hatstore.co.uk
6 days ago
Hi, Thank you so much for taking the time to review us. This made our day! We are so grateful for your kind words. It means a lot to us that you are satisfied with the shopping experience and our customer service :) Service Hero
NC
Nyron C.
London
7 days ago
 Verified review
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Answer by Hatstore.co.uk
6 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
7 days ago
 Verified review
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Answer by Hatstore.co.uk
6 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
7 days ago
 Verified review
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
7 days ago
 Verified review
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
8 days ago
 Verified review
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
8 days ago
 Verified review
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
9 days ago
 Verified review
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
9 days ago
 Verified review

The last milliner's you'll need

I would give Hatstore pages of free ads in my newspaper if I owned a newspaper. For now, I will just take advantage of their superb service and buy hats from them.
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your incredibly kind words! We're thrilled to hear that you're satisfied with our service. Your support means a lot to us, and we're grateful for the opportunity to provide you with quality hats. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you again in the future! Service Hero
9 days ago
 Verified review
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Answer by Hatstore.co.uk
7 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
11 days ago
 Verified review
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Answer by Hatstore.co.uk
11 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
11 days ago
 Verified review
Amazing customer service and a quick turnaround. Would use hatstore again!
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Answer by Hatstore.co.uk
11 days ago
Hi, Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service and that you were pleased with the quick turnaround time. We strive to provide top-notch service to all our customers, and we look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out. Service Hero