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Hatstore.co.uk
Reviews:

697 reviews in the last 12 months4,729 total reviews  

4.66
Excellent

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Certified since: 10 Jan 2018
The Trustmark indicates trustworthy online retailers.
Hatstore.co.uk fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

10 Jun 2023
 Verified review
You have the best hat range I have ever seen. I only buy my hats from your site. One thing which would be cool to see would be a free hat after a set amount of purchases. Ten purchases for a free hat would be quite fair I’d say, but the purchase prices should reflect and match the hat which is free and not just make it a generic hat that is free. I also believe that the custom design hats are both overpriced and limited on choice. The prices either need to be reduced or the options increased to make it a better deal.

Top negative review

22 Jun 2023
 Verified review
When I pay £64 .99 for a cap and they confirm my order and it has still not been shipped 13 days later and I email customer services , their telephone number doesn't work , and they inform me that my cap should have been shipped days before and they don't know why it hasn't it doesn't give me much faith in their company , plus if I hadn't contacted them and demanded a refund I still would not have received my cap as they couldn't understand why it hadn't been shipped and they would have still had my money and I would have waited indefinitely for it as they assumed it had been shipped . Rubbish non delivery and shipping of cap and terrible customer service , phone number in London doesn't even ring that they tell you to contact them on ! Refunded me and apologized and offered me a very huge discount if I placed another order with them . Not likely and advise any other customers to stay clear !!!!!!
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Reviews for Hatstore.co.uk

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8 days ago
 Verified review

Great servive

Great service
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Answer by Hatstore.co.uk
8 days ago
Hi, Thank you! We're delighted to hear that you had a positive experience with our service. Providing great service is what we strive for, and we're thrilled that we could meet your expectations. If you have any further feedback or need assistance in the future, please feel free to let us know. Service Hero
20 hours ago
 Verified review
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Answer by Hatstore.co.uk
6 hours ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
2 days ago
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Answer by Hatstore.co.uk
2 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
3 days ago
 Verified review
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Answer by Hatstore.co.uk
3 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
6 days ago
 Verified review
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Answer by Hatstore.co.uk
6 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
6 days ago
 Verified review
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Answer by Hatstore.co.uk
6 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
7 days ago
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Answer by Hatstore.co.uk
6 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
8 days ago
 Verified review
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Answer by Hatstore.co.uk
6 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
9 days ago
 Verified review
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Answer by Hatstore.co.uk
8 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
12 days ago
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Answer by Hatstore.co.uk
10 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
13 days ago
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Answer by Hatstore.co.uk
13 days ago
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
1 May 2024
 Verified review
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Answer by Hatstore.co.uk
2 May 2024
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
1 May 2024
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Answer by Hatstore.co.uk
2 May 2024
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
30 Apr 2024
 Verified review
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Answer by Hatstore.co.uk
2 May 2024
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 😊 Service Hero
29 Apr 2024
 Verified review
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Answer by Hatstore.co.uk
30 Apr 2024
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
29 Apr 2024
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Answer by Hatstore.co.uk
30 Apr 2024
Hi, Thank you so much for taking the time to review us. This made our day! We are so grateful for your kind words. It means a lot to us that you are satisfied with the shopping experience and our customer service :) Service Hero
NC
Nyron C.
London
29 Apr 2024
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Answer by Hatstore.co.uk
30 Apr 2024
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
29 Apr 2024
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Answer by Hatstore.co.uk
30 Apr 2024
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
28 Apr 2024
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Answer by Hatstore.co.uk
29 Apr 2024
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero
28 Apr 2024
 Verified review
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Answer by Hatstore.co.uk
29 Apr 2024
Hi, Thank you so much for your great rating! We are glad that you had a positive experience with us. Your support means a lot to us 🫶 Service Hero