Triumph® Online Shop (UK)- Logo - reviews

Triumph® Online Shop (UK)
Reviews:

417 reviews in the last 12 months4,994 total reviews  

4.44
Good

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Top positive review

27 May 2023
 Verified review
Great website I like the fact that you can choose just products or products on a model. Easy to order and arrived well packed and very quickly. I’m so pleased with my bras I’ve just ordered two more. They are comfortable and fit perfectly. I was once a 34B but breast feeding three babies and now the menopause I’m wrestling with my hormones and am now a 36D!!. I literally couldn’t bear to look in the mirror but the minimiser bra had been fantastic giving me the look I’m after. Don’t get me wrong there’s nothing wrong with being a 36D it just didn’t feel like me. I now love my shape and feel comfortable in my clothes. Another plus I’ve joined My Triumph for all the offers and free postage

Top negative review

12 Oct 2023
 Verified review
My box was delivered by Evri. It had a large hole 4"x4" in the side so that the tissue paper surrounding the bras was visible. There was no note from Triumph showing an order summary in the box. Neither was there any Returns information relating to the address or how to make a return in the box. Neither did I receive a confirmation of my online order. I wrote an e-mail to state these facts. The reply was unsatisfactory and I still do not have a return address. Their telephone number goes dead when you phone it. (020 3544 0066). This is an international company, and their customer service is breath- takingly inadequate. Additionally, Their web site is very poor and needs to be redesigned. They need to update stock and sizes more frequently so as not to waste the time of customers. Evri was/is Hermes and is a very unsatisfactory way to send expensive underwear to customers. Send goods by any means but NOT Evri.
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Reviews for Triumph® Online Shop (UK)

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21 Dec 2023
 Verified review
Poorly packaged when it arrived. I spent almost £300 on underwear and it was just shoved in a cardboard box. I’m not sure I would order online again.
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Answer by Triumph® Online Shop (UK)
21 Dec 2023
Dear customer, We are sorry that you are not satisfied with the packaging of our goods. Unfortunately, far too much packaging material is wasted worldwide. We have therefore decided to reduce the packaging material to tissue paper and not to enclose any documents with the consignment. You will receive your documents electronically and you can request your return online. Your Triumph Online Team
21 Nov 2023
 Verified review
I use to wear the brand for years before but doesn’t fit the same - the fabric quality is very good - I will not buy it again
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Answer by Triumph® Online Shop (UK)
14 Dec 2023
Dear customer, We are sorry that our articles no longer fit you. Unfortunately, you did not tell us why. Your Triumph Online Team
18 Nov 2023
 Verified review
Quick dispatch, felt packing let product down as my 2 bras arrived loose is a battered box! Product great through
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24 Jul 2023
 Verified review
Good website, good choice and easy to order. Delivery time a bit slow though - think I waited over a week.
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15 Jun 2023
 Verified review
Delay due to Brexit!! Who voted for that rubbish? Product is good but delivery from Germany is a problem.
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19 Nov 2023
 Verified review

Suggestion

You seem to have a lot of minimiser bras but what about the Ato C cups. Not everyone wants a padded bra.
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16 Oct 2023
 Verified review
One improvement would be to have non minimiser soft cupped but underwire bras clearly marked.
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10 Dec 2023
 Verified review
Delivered by evri but cannot return them now having to contact you on how to return
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Answer by Triumph® Online Shop (UK)
14 Dec 2023
Dear customer, please use our return process to sent items back free of charge. There is no need to contact our customer service. We've informed you about the return process in the delivery confirmation. https://uk.triumph.com/returns Your Triumph Online Team
22 Aug 2023
 Verified review
Items are as described and arrived well packed, it is easy to negotiate the site
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15 Jul 2023
 Verified review
It' almost better than shopping at the real shop.
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26 Jul 2023
 Verified review
It took more than one week to receive my order.
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20 Aug 2023
 Verified review

Carefully packed

Efficient. Carefully packed. Good service
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22 Aug 2023
 Verified review
Great chose and all ways quick delivery
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30 Nov 2023
 Verified review
Arrived late I do not rate evri
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21 Sept 2023
 Verified review
Long delivery but returns good
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9 May 2023
 Verified review
Well packaged arrived on time
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16 Jul 2023
 Verified review
Very long time refunded
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25 May 2023
 Verified review
Delivery long winded
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29 Jun 2023
 Verified review
On time delivery
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23 Jun 2023
 Verified review
Prompt delivery
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