Review summary
Customers consistently praise the fast, prompt, and efficient delivery of their orders. The quality of cigars and tobacco is frequently highlighted as excellent and consistently meeting expectations. Customers appreciate the wide range and variety of products available for purchase. Customer service is described as helpful, professional, and responsive when issues arise. Many customers note the products are well-priced or cheaper than competitors. The website is generally considered easy to use and effective. A few customers mention recent price increases. Some also suggest minor improvements to the organization of product listings on the website.
This text was automatically created by an AI system from user reviews.
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Verified
My pipe tobacco has arrived on time every time.
My pipe tobacco has arrived on time in perfect condition. You have a huge variety to choose from, making it very difficult to decide which ones to go for (wonderful problem). Keep up the good work. If I was to split hairs I would suggest avoiding repetition in different places on the web site. Ie, if you are selling a tobacco in 25g, 50, & 100g put them all in one place on the website & nowhere else. I can be a little discombobulated at times but I suspect I'm not the only one. Other than that, lovely job.
Verified
Excellent quality cigars ,and when I ordered with the wrong postcode , I spoke to them and the problem was sorted and redelivery was sent straight away. excellent customer service
Verified
It was very easy to place the order online and the product I received was to a high quality as I expected it to be.
Verified
The cigars are priced well,they give a quick turnaround on delivery and well packaged and the website is easy to use.
Verified
Called before placing an order and valued the advice given. Speedy postal service. All very efficient. Thank you.
Verified
Great communication throughout from preferring to delivery.
Fast delivery .Products wrapped well.
Great service
Verified
Great choice of products. Well priced. Excellent website and reliable delivery service.
Can't fault them.
Verified
Fast delivery, the point system so eventually I can get a free packet, cheaper than supermarket.
Verified
Great product selection, good quality well kept cigars and seamless delivery
Verified
Great selection / some prices have gone up extremely but that’s the nature
Verified
Fast delivery and quality products. Threw in a few matches as well.
Verified
Always a good service and selection. I get all of my cigars from them!!
Verified
Very quick and efficient service. Good quality well priced product
Verified
I find HH to be a professional and honest organisation. Great Products!
Verified
Great product.
Easy to order, great product, good price and quick delivery.
Verified
Free fast delivery and perfect condition cigars
Verified
Good product fast delivery package good to keep fresh
Verified
Great J Cortes cigars! Quick delivery. Thanks
Verified
Informative and on time with Royal Mail delivery
Verified
Very quick and easy and arrived before time
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